马尔代夫 SO/ 酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,027 评论

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描述

酒店其他优惠

  • 从马累国际机场乘坐快艇 15 分钟即可抵达。

  • 80 间现代豪华的时尚别墅。

  • 在精致的 Lazuli 海滩俱乐部,成为焦点,亦欣赏众生百态。

  • 位于 Emboodhoo 瀉湖,这里分布着丰富的海洋生物,如鲨鱼、鳐鱼、海豚等。

  • 家庭海滩泳池别墅(带胶囊床),为您打造美妙的家庭度假体验。

我们的客房

酒店位置

马尔代夫 SO/ 酒店

Emboodhoo 泻湖, 卡富环礁
20028 马累
马尔代夫

GPS:4.123417, 73.481778

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,027 评论

客户意见评级 5.0/5

Xiwen H. 家庭住宿 - 所有已确认评论

非常好的一次体验,管家和所有工作人员都很热情,环境也非常好,大海很漂亮

Dear Xiwen H., Chic Greetings from SO/ Maldives! Thank you for your wonderful feedback! We are delighted to hear that you had such a memorable experience with us. Knowing that our concierge team and all of our ambassadors made you feel warmly welcomed truly means the world to us. We’re thrilled that you enjoyed the breathtaking surroundings, the crystal-clear sea, and every moment of your stay. Creating unforgettable experiences in paradise is what we strive for, and it brings us great joy to know we succeeded in making your visit so enjoyable. We look forward to welcoming you back to SO/ Maldives for another extraordinary escape filled with relaxation, beauty, and heartfelt hospitality Warm regards, Viu - Guest Experience

客户意见评级 0.5/5

Siying Y. 情侣住宿 - 所有已确认评论

服务方面其实中规中矩,景色以及出片也算对得起价格 总体来说是非常不错的。我是15/6入住的, 19/6离店。食物中毒其实是发生在17号的晚上,当时以为只是简单的晕船并没有太过放在心上 17号凌晨时分开始严重的反应 呕吐 腹泻 反复了好几次 感觉胆汁都吐了出来, 18号早上医生来看了一下 也给开了药 但是并没有准确的说是食物中毒 可能怕担责 也能理解。吃了药 好转了些许 但是整个人的状态非常差 在床上躺了一整天。我老婆去餐厅向工作人员要了点粥以及面包 起初他们的态度非常强硬 说并不可以外带到房间,只能到餐厅来吃。但是我老婆说因为在你们餐厅吃生病了 所以导致不能出来吃饭 如果人可以挪动的话还需要你们送吗。最后工作人员才送了点吃食到我房间。总体来说 17号晚上一直到19号早上离店 这整整三十多个小时 我一直是在床上度过的 工作人员可能在知道是食物中毒的情况下并没有采取什么措施。我觉得最后的两天的遭遇对于这整场的旅行来说是十分失败的。最后难免想说一句关于岛上中文管家的点。建议呢如果大家懂英文 找个英文的管家 体验会好很多 某些中文女管家阴阳怪气是有一手的。何必呢 哎。 总体来说 如果来度假是可以的 但是食品方面大家需要非常注意小心 很多海鲜如果不太新鲜的话请及时的让工作人员去更换。

客户意见评级 5.0/5

Yuxuan C. 情侣住宿 - 所有已确认评论

各方面非常完美

Dear Yuxuan C., Chic Greetings from SO/ Maldives! Thank you for your lovely feedback. We are delighted to hear that you found the resort both relaxing and beautiful, and that our team's warm hospitality and professionalism made your stay even more special. Providing exceptional service is at the heart of what we do, so it is truly rewarding to know that our team helped create a memorable experience for you. We sincerely appreciate your kind words and look forward to welcoming you back for another peaceful and unforgettable getaway in paradise. Warm regards, Viu - Guest Experience

客户意见评级 2.5/5

Sunjing W. 家庭住宿 - 所有已确认评论

管家Arshad非常冷漠,不打招呼冷脸。主餐厅中文服务员和阿拉伯餐厅年轻女服务员很热情服务很好

Dear Sunjing W., Greetings from SO/ Maldives! Thank you for choosing SO/ Maldives and for taking the time to share your recent experience with us. We sincerely appreciate your support and are grateful for your candid feedback. While we are delighted that certain members of our team left a positive impression, we are truly sorry to learn that the warmth and friendliness of our service did not consistently meet the high expectations we set for ourselves. Please accept our heartfelt apologies. Your comments are invaluable to us, and we will take them constructively as we continue to refine and elevate the guest experience we strive to deliver. It was particularly rewarding to hear that the Chinese waiter at Citronelle restaurant and the young female waiter at Hadaba provided such enthusiastic and attentive service. We are delighted that their genuine hospitality helped create memorable moments during your stay, and we will be sure to share your kind recognition with them. At SO/ Maldives, creating unforgettable experiences through heartfelt service is at the core of everything we do. We sincerely hope you will grant us the pleasure of welcoming you back in the future, allowing us the opportunity to restore your confidence and provide the exceptional, bespoke hospitality that defines the SO/ Maldives experience. Warm regards, Warmest regards, Viu - Guest Experience

客户意见评级 4.0/5

Shengxin C. 情侣住宿 - 所有已确认评论

主餐厅自助相当不好吃,但是后来吃了点菜感觉很不错。接驳车比较慢。出海项目有点贵,能送一个就好了

Dear Shengxin, Chic greetings from SO/ Maldives! We are pleased to hear that you enjoyed the beauty of our lagoon and appreciated the convenience of our location. It is also wonderful to know that you found the à la carte dining experiences enjoyable and of a higher standard during your stay. At the same time, we sincerely regret that certain aspects of your experience did not fully meet your expectations. We appreciate your comments regarding the buffet selection at our main restaurant, shuttle response times, and the pricing of our excursions. Your feedback is valuable and has been shared with the relevant teams for review as we continuously strive to enhance the guest experience. We also apologize for the housekeeping oversight regarding the tissue box and the inconvenience caused. Please rest assured that your comments have been shared with our Housekeeping team to ensure greater attention to detail moving forward. Thank you once again for choosing SO/ Maldives. It was our pleasure to host you, and we hope to have the opportunity to welcome you back for an even more seamless and memorable stay in the future. Warm regards, Viu – Guest Experience

其他网络用户评价我们的酒店

  • 343 评论 8.7/10 位置
  • 632 评论 9.2/10 房间
  • 1,042 评论 8.9/10 服务
  • 12 评论 9.5/10 上网
  • 383 评论 9.6/10 氛围
  • 199 评论 7.9/10 沙滩
  • 169 评论 8.1/10 清洁度
  • 89 评论 7.3/10 早餐

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