BreakFree Wirrina Cove

I arrived at 4.30pm to find the place all locked up. There was a note stuck on the window with a contact number to call to get the duty manager, and another note pointing "out of hours" arrivals to a security box. There was no answer on the number. Fortunately another couple turned up, and they had been sent a code for the box, to get their key. |The lady was rightly dubious but opened the box to get their key and then took my name, and gave me my key, so fair play to her for being security continuous. I did not receive any correspondence from the hotel with my code, or even any contact prior to my arrival to find out my ETA. The whole complex was deserted, which for mid december, I do not understand. My room was probably the furthest away from everything, and for the whole night I was there, there was noone else in my block. I went to the pool, and sat in the spa for the 5 minutes that it is allowed to run for - there is a note saying it must not be run again for another 30 minutes (I think) after it has done its 5 minutes. Eventually another couple came along and sat in the spa, so it got swtiched on too early I would guess... Forgive my sarcasm here, but that makes no logical sence, One thing I forgot to mention was that due to me arriving "out of hours", although I cannot understand how 4.20 is out of hours at a big hotel and golf complex, there was NO food anywhere, I had to leave, and drive 20 minutes back to the previous town. The internet was sketchy, so I hate to think what it would be like if there was more than 3 people staying at the hotel. My tv didn't work, I discovered that the aerial was not plugged in, and then I had to manually retune it to get it to work. I left very early the next morning to get a ferry to KI, and there were no more cars in the carpark than then I had arrived (i.e none). The shower water ran brown for a few minutes, so I guess that no one had been in my room for a while. This was probably the weirdest hotel stay that I have had. The place was quite literally deserted.

It certainly is a quiet place but was welcolmed by Mark on reception who was extremely helpful. Its a big complex and few staying mid week. We got upgraded to a deluxe golf course room which was spacious and adequate for one night..restuarant is closed in week and bar only open until 4pm Didnt stay for breakfast so cant comment.

We only stayed one night but the staff were all very friendly and extremely helpful.. very responsive to all requests and nothing was too much trouble. We were also delighted to find there are 2 EV charging stations which meant we could conveniently top up our electric car. The location is very peaceful and we were sorry we could not spend longer there to make more use of the amenities - not just golf course but gym, etc. The room was quiet with a view to kangaroos on the grass!

No signage for the hotel at the turnoff isn't a great start but that was only the beginning. The foyer is huge, but not a light on, it felt so unwelcoming. Reception was very average, could have been getting on a bus. Restaurant closed, bar closed and no mention of this on the website. The building and grounds appear run down. Our room was tired and smelt musty, could have done with a good clean. Overall exceptionally poor for an Accor Property. We didn't unpack....

Wir benötigten eine Übernachtung am Weg zur Fähre nach Kangaroo Island. Nur in New Terry Hotel fanden wir noch Unterkunft, alles andere war ausgebucht. Nur wenige Zimmer waren besetzt, was aber beim Gesamtzustand des Hotels nicht verwundert. Die Anlage ist sehr groß und es bestehen noch sehr große Ausbaupläne. Allerdings sollte vorerst der bestehende Teil des Hotels entsprechend renoviert werden. Wir hatten ein Standardzimmer (Nr. 110) mit kleiner Terrasse. Das Zimmer war oberflächlich sauber, aber die Fenster waren sicher schon lange nicht mehr gereinigt worden. Die Einrichtung war alt und sehr abgenützt. Die Sitzbezüge der Sessel waren zerrissen. Das WC war nicht gereinigt! Es waren noch Reste von Exkrementen vorhanden!!! TV funktionierte nicht. Internet nur im Bereich der Lobby. Personal sehr freundlich.