Banyan Tree AlUla

客户意见评级 (ALL 评级) 4.6/5 84 评论

Banyan Tree AlUla - Image 1
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Wadi Ashar, Tabuk Road, AlUla 43, Saq District, 43562 ALULA, 沙特阿拉伯

描述

酒店其他优惠

  • This beautiful luxury tented resort is situated in an eco-tourism region

  • A short flight from either Jeddah or Riyadh

  • Just 15km from Hegra, Saudi's first UNESCO World Heritage Site

  • Complimentary WIFI throughout the resort

我们的客房

酒店位置

Banyan Tree AlUla

Wadi Ashar, Tabuk Road, AlUla 43, Saq District
43562 ALULA
沙特阿拉伯

GPS:26.7555749, 37.862875

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  84 评论

房间设计好，酒店环境好

客户意见评级 4.5/5

Elena 朋友住宿 - 所有已确认评论

房间设计风格独特，酒店环境更棒，山谷瑜伽是很特别的体验。

Dear Elena, Thank you for choosing Banyan Tree Alula and for taking the time to share your positive feedback. We are delighted to read that you enjoyed your stay and overall experience with us. We look forward to welcoming you back soon! Sincerely, Hakam Tahboub Banyan Tree Alula

很失望

客户意见评级 1.5/5

Cissiehuang 朋友住宿 - 所有已确认评论

我们从Habitats过来 本来抱着很大期望 结果很失望 首先 我们在Habitats等待酒店接驳车 但迟迟等不到 结果是Habitats服务人员免费送我们过来；到达后check in等待了很久的时间完成办理但又被告知房间未准备好；房间打扫不算干净很多地方都落灰；吹风机设备极其老旧完全和悦榕庄的格调不相匹配；房间配的自行车完全没考虑我们的身高和性别 高到我们无法使用；房间的空调设置很不合理 只要打开阳台的门就自动关闭 从入住体验上来说非常差；最后公共泳池的bar我们点的气泡水却上的是依云的纯净水 而当我们质疑的时候 工作人员强辩这就是气泡水令人非常无语；酒店基本没有activity 导致整个入住期间体验感较差；当然 早餐餐厅的员工非常专业和友好 同时泰国餐厅的口味以及服务人员一样也令人印象深刻；总体而言，我认为此次入住令人失望。

Dear cissiehaung, Thank you for choosing Banyan Tree AlUla and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are of utmost importance to ensure our service standards are carried out/implemented at all times. Please accept our sincere apologies for any inconsistency you have experienced during your stay and allow us to share your comments with our team for immediate investigation. Unfortunately, your experience does not reflect the standard of services we provide at Banyan Tree AlUla. We hope to welcome you again very soon and demonstrate our true level of service Hakam Tahboub Banyan Tree Alula

環境非常好

客户意见评级 4.0/5

匿名 情侣住宿 - 所有已确认评论

Checkout後要支水要我俾錢約80港元 員工態度一般

Dear 環境非常好, Thank you for choosing Banyan Tree Alula and for taking the time to share your positive feedback. We are delighted to read that you enjoyed your stay and overall experience with us. We look forward to welcoming you back soon! Sincerely, Hakam Tahboub Banyan Tree Alula

设施漏水不太满意

客户意见评级 1.0/5

钱澄 家庭住宿 - 所有已确认评论

洗手台漏水漏满了整个浴室 不太满意

Dear 钱澄, First of all, thank you for choosing Banyan Tree AlUla and for taking the time to share your feedback with us. I am sorry to hear that you faced some challenges during your stay, and I wish you would have brought it to our attention during your stay for us to be able to provide a solution. We hope that the small incident with the sink, which has been addressed to the engineering department and has been rectified, didn't affect your overall experience. We hope to have the opportunity to welcome you back soon and offer you the stay and experience that we are well known for. Best Regards, Banyan Tree AlUla

住得不错

客户意见评级 3.5/5

Hannah 家庭住宿 - 所有已确认评论

服务好，环境好，除了饮食什么都好！饮食不适合中国人，没有热食……

Dear Hannah, Thank you for choosing Banyan Tree AlUla and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are at the core of our brand; we strive to receive comments that will help us improve our guests’ experiences. We have shared your valuable observations with our management to make sure these points don’t reiterate in the future. We hope, nevertheless, to welcome you back soon! Sincerely, Hakam Tahboub Banyan Tree Alula

其他网络用户评价我们的酒店

  • 115 评论 8.5/10 位置
  • 168 评论 8.9/10 房间
  • 267 评论 8.4/10 服务
  • 88 评论 9.4/10 氛围
  • 71 评论 7.9/10 游泳池
  • 54 评论 8.7/10 舒适度
  • 45 评论 8/10 早餐
  • 19 评论 9.3/10 清洁度

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客户意见评级 (ALL 评级) 4.3/5 (47 评论)

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。