Rixos Water World Aktau 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,197 件のレビュー

Rixos Water World Aktau - Image 1
Rixos Water World Aktau - Image 2
Rixos Water World Aktau - Image 3
Rixos Water World Aktau - Image 4
Warm Beach 34, Aktau, 130000 AKTAU, カザフスタン

説明

ホテルのその他の情報

The concept of luxury ultra-modern Rixos Water World Aktau hotel is ideal location and perfect implementation of "all-inclusive" idea for an unforgettable vacation.

当ホテルの客室

ホテル所在地

Rixos Water World Aktau

Warm Beach 34, Aktau
130000 AKTAU
カザフスタン

GPS:43.5045, 51.2987

電話番号
ファックス +7 7292 21 77 77

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,197 件のレビュー

トリップアドバイザーの評価  4.3/5  444 件のレビュー

Rixos Aktau

トリップアドバイザーの評価 5.0/5

roryjdoyle トリップアドバイザー認証口コミ

Located outside Aktau city, Rixos Aktau is a beautiful 5 star all inclusive hotel on the Caspian Sea with plenty of bars and restaurants.

Dear roryjdoyle, Thank you very much for sharing your impressions of your stay with us. We are delighted to hear that you enjoyed our beautiful seaside location, the all-inclusive concept, and the variety of bars and restaurants available at Rixos Water World Aktau. Your positive feedback is truly appreciated and serves as great motivation for our team to continue delivering exceptional experiences for each of our guests. We look forward to welcoming you back for another memorable stay on the Caspian Sea. Warm regards, Guest Relations Department Rixos Water World Aktau

お客さまの声 4.5/5

Kei T. ビジネス - 確認済みレビュー すべて

1日のみの滞在だったため、スパやマッサージなどの施設を利用できなかったことが心残りです。

お客様へ Kei T. この度は当ホテルにご宿泊いただき、誠にありがとうございます。 また、ご多忙の中ご感想をお寄せいただきましたこと、心より御礼申し上げます。 短いご滞在のため、スパやマッサージなどの施設をご利用いただけなかったとのこと、誠に残念に存じます。 次回ご来館の際には、ぜひ当館自慢のリラクゼーション施設もお楽しみいただき、よりご満足いただけるご滞在となりますよう、スタッフ一同努めてまいります。 またのご利用を心よりお待ち申し上げております。 ゲストリレーションズ担当

Rixos aktau

トリップアドバイザーの評価 4.0/5

Parisa R トリップアドバイザー認証口コミ

We were there with my family for aweek .amazing amusment park with big carousel .it opened till midnight.this place good for russian people .almost all of them talk russian language.and nice infinity pool.the sun at summer sunset at 9pm.very special place with nice room that has balcony.

Dear Guest, Thank you very much for sharing your feedback. We are delighted to hear that you and your family enjoyed your stay, especially the amusement park, infinity pool, and the comfort of your room with a balcony. It is wonderful to know that our facilities and atmosphere helped make your vacation special. We truly appreciate your kind words and look forward to welcoming you and your family again in the future for another memorable stay. Warm regards, Guest Relations Department.

Disappointed

トリップアドバイザーの評価 2.0/5

Forouzan B トリップアドバイザー認証口コミ

“My experience at Rixos Aktau was far below expectations. The hotel felt more like a 4-star rather than a true 5-star. The minibar was not refilled daily, and room cleaning was often delayed. Bathroom hygiene was poor, and the public restrooms near the pool were not properly maintained. The main pool had a rough cement floor with salty water, which was very uncomfortable, and the beach was not suitable for swimming at all. Food variety was extremely limited and the quality was low, while the alcoholic drinks served were very poor. The entertainment program lacked any real variety and was honestly boring. Overall, this hotel cannot be compared to Rixos Antalya in any way.”

Dear forouzanb2025, Thank you for sharing your detailed feedback about your recent stay with us. We sincerely regret to hear that your experience did not meet your expectations and that several aspects of your stay left you disappointed. Please accept our apologies for the inconveniences you encountered regarding housekeeping, minibar service, hygiene standards, and the condition of the pool and beach areas. We also appreciate your comments on food quality, beverages, and entertainment. Your observations are very valuable, and we will share them with the respective departments to improve our services. Our goal is always to provide the high level of hospitality that Rixos is known for, and we are truly sorry that we fell short during your visit. We hope you may give us another opportunity in the future to restore your trust and provide you with a more enjoyable stay. Kind regards, Guest Relations Team

Feedback for Rixos

トリップアドバイザーの評価 3.0/5

Almash I トリップアドバイザー認証口コミ

It would be much better if you have improve your sea shore. I like to swimming in the open water. Thanks for cleaning ladies - Merie, Raisa and others.

Dear Almashi2025! Thank you very much for your valuable feedback. We are happy to know that you enjoyed your stay with us and truly appreciate your kind words about our housekeeping team, especially Merie and Raisa. Your compliments will be shared with them as a great motivation. We also appreciate your suggestion regarding the seashore and open-water swimming. Please be assured that we take your comments seriously and will consider them as we work on further improvements to our facilities. We hope to have the pleasure of welcoming you back again soon. With respect and best wishes, Guest Relations Department

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。