Mövenpick Hotel Hobart 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 4 125

Гарантия
лучшей цены
Mövenpick Hotel Hobart - Image 1
Mövenpick Hotel Hobart - Image 2
Mövenpick Hotel Hobart - Image 3
Mövenpick Hotel Hobart - Image 4
28 Elizabeth, Street, 7000 HOBART, Австралия

Описание

Особенности отеля

  • Panoramic Hobart views & central location stroll to the waterfront

  • FREE daily Chocolate Hour from 3:30pm to 4:30pm

  • FREE ice cream for kids 12 years & under.

  • Tesoro modern Italian restaurant - one of Hobart's hottest new restaurant openings.

  • Valet parking; Stop on Elizabeth St Bus Mall. Local access permitted. To be booked in advance

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Расположение отеля

Mövenpick Hotel Hobart

28 Elizabeth, Street
7000 HOBART
Австралия

GPS:-42.88256, 147.32925

Телефон
Факс +61 3 6235 9898

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Tesoro

One of Hobart's hottest new restaurants, Tesoro modern Italian combines bold flavours with Tasmania's best produce. Discover the best breakfast in Hobart or dine with friends over wood fired pizza and dry aged chargrilled meat. Open 7 days.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 4 125

Рейтинг TripAdvisor  4.6/5  Отзывов: 349

Сертификат качества 2025

Title: Deliberate Laziness & Dishonesty. Staff ignored instructions & lied.

Примечание: Tripadvisor 1.0/5

bensonwu1984 Реальные отзывы TripAdvisor

As a long-term Accor Platinum member, I know the service standards expected of this brand, but the integrity of the staff here is non-existent. 1. Blatant Laziness: In the morning, we turned on the "Make Up Room" lights for our two rooms. We actually saw the housekeeping staff pushing their cart right past us as we left, so they knew we were gone and the rooms were ready to be serviced. Yet, they simply chose to ignore us. 2. The Lies (Gaslighting): We returned at night to find the rooms untouched. When we questioned this, the staff had the audacity to lie and claim we had the "Do Not Disturb" signs on. This is completely false and insulted our intelligence. 3. Refusal to Rectify: What’s worse is their attitude. When we reported this at night, instead of apologizing and fixing it immediately, they tried to push the cleaning to "tomorrow morning" just to avoid working. We had to forcefully demand they come back just to get basic amenities and trash cleared. Management: Your staff are ignoring requests, lying to cover up their laziness, and avoiding work. This is unacceptable.

Dear Benson, Thank you for sharing your thoughts and for your loyalty as an Accor Platinum member – we truly value the trust you place in our brand. I am sorry to read about your experience and the impression it left. What you described does not reflect the standards we strive for at Mövenpick Hotel Hobart. Your feedback is important, and I have personally reviewed the situation with our team to understand what went wrong and ensure corrective measures are in place. As you are still enjoying your stay with us, I sincerely hope that this initial miscommunication does not diminish the entirety of your experience. We remain committed to making the remainder of your visit as comfortable and enjoyable as possible. While I appreciate your candour, I would have welcomed the opportunity to address this during your stay and make things right for you and your family. Please know that your comments have been taken seriously, and we are focused on improving both communication and responsiveness so that every guest feels cared for. Thank you again for bringing this to our attention, as discussed please do not hesitate to reach out should you have any questions or further comments. Kind regards, James Hart Front Office Manager Mövenpick Hotel Hobart

TennisinHobart

Примечание: Tripadvisor 5.0/5

graemed647 Реальные отзывы TripAdvisor

I came to Hobart last week to work on the tennis, part of the workforce at Billy Jean King Cup. The hotel was really comfortable, clean, the staff were engaging and more than helpful. The breakfast was included with our booking, plenty of options and well presented. Disappointed that ordered coffees made by the barista, but were not told before hand that not included in breakfast, so had to pay. Not a deal breaker, but restaurant staff should be trained to inform guests before ordering. All in all great location to everything from waterside restaurants, pubs, and Salamanca markets. Definitely recommend.

Dear Graemed647, Thank you for sharing your experience following your recent stay with us during the Billie Jean King Cup. We are delighted to hear you found the hotel comfortable, clean, and that our team made such a positive impression with their friendly and helpful service. It’s great to know you enjoyed the breakfast selection and our central location – being close to Hobart’s waterfront dining, pubs, and Salamanca Market is something we love to offer our guests. We appreciate your feedback regarding barista coffee and will ensure our restaurant team communicates this clearly in future to avoid any surprises. Thank you again for your recommendation. We look forward to welcoming you back for another enjoyable stay in Hobart! Kind regards James Hart Front Office Manager Mövenpick Hotel Hobart

Very nice hotel in Hobart

Примечание: Tripadvisor 5.0/5

Eleven R Реальные отзывы TripAdvisor

Very nice hotel in a central location in Hobart. The staff are friendly and helpful, the rooms are clean and spacious, they provide all the amenities you need, including in-room Nespresso, and they even had decaf, which is so rare. I felt right at home. I was excited for chocolate hour but it was a bit anti-climactic. I expected more variety but the selection offered was a bit underwhelming. The initial plates that came out at 3:30 were empty within minutes thanks to a few greedy individuals and even though there were many of us left waiting and several employees nearby, the chocolate wasn’t replenished until one of us asked a staff member. Also, the breakfast was delicious but confusing. We weren’t the only people who were confused about what we could have (buffet or table service or both?) and I couldn’t find the coffee. The host/hostess should explain the process better. Overall, I absolutely loved the hotel and would definitely choose to stay there again.

Dear ERoe11, Thank you so much for sharing your experience with us! We are thrilled to hear you loved our central location and felt right at home – that is exactly what we strive for. It’s wonderful to know you enjoyed the spacious rooms, thoughtful amenities, and even our decaf Nespresso option – we love those little touches that make a stay special! We appreciate your feedback on Chocolate Hour and breakfast. While we are delighted you were excited for Chocolate Hour, we are sorry it did not meet expectations initially. Your comments about variety and replenishment have been shared with our team so we can ensure this signature experience is as indulgent as it should be. Likewise, we will review how we communicate breakfast options to make the process clearer and more seamless for all guests. Thank you again for your kind words and constructive suggestions. We cannot wait to welcome you back for another stay filled with comfort, great coffee, and a truly sweet Chocolate Hour! Kind regards James Hart Front Office Manager Mövenpick Hotel Hobart

Convenient location but small and noisy

Примечание: Tripadvisor 5.0/5

Coog2014 Реальные отзывы TripAdvisor

Convenient location within walking distance of restaurants and shops. Not great if you have a car as there is nowhere to park and valet is expensive and inconvenient. Small average finish room overlooking Elizabeth st, quite small given the price point. The view was nice of mountains and harbour however noisy especially during sleep, being awoken by the chiming clock tower in the adjacent GPO building and in the early morning road and wharf noise. Bring a set of ear plugs especially for the clock tower! Soundproofing of rooms isn’t great. They forgot to make up our room entirely one day.

Dear Coog2014, Thank you for sharing your thoughts following your recent stay with us. We are delighted you enjoyed our central location – being just steps away from Hobart’s vibrant dining scene and boutique shopping is something many of our guests love, and we are thrilled this added convenience to your visit. It’s wonderful to hear you appreciated the views of the mountains and harbour – those glimpses of Hobart’s natural beauty are truly special! We are sorry to learn of the challenges you experienced with noise and housekeeping. Your feedback is invaluable, and we will review these points with our team to ensure improvements are made. Thank you again for taking the time to share your experience. We look forward to creating an even more enjoyable stay for you next time, with all the highlights Hobart has to offer. Kind regards James Hart Front Office Manager Mövenpick Hotel Hobart

Please avoid if you can

Примечание: Tripadvisor 2.0/5

Nisha K Реальные отзывы TripAdvisor

Ok this was shocking to me - a hotel that claims to be 4 star plus - does not clean the rooms everyday , uses your hand towels to mop the floor , the hotel does not tend to the room phone not working so every time you need something you need to go to the reception , the tea coffee sachets are not replaced nor are the cups n glasses cleaned .. Quiet poor form in my opinion, and no action taken by administration in-spite of it bought to their attention . I read the previous reviews and wondered if it was the same hotel ….

Dear Nisha, Thank you for sharing your feedback. I’m truly sorry that aspects of your stay did not meet expectations. Since your visit, we have replaced all in-room phones and stabilised the connection to ensure guests can reach us easily. In addition, as part of our environmental sustainability goals, we offer guests the choice to opt out of daily servicing. However, the default is that rooms are cleaned and replenished daily, and I regret that this was not reflected during your stay. Your comments are invaluable in helping us improve, and we appreciate you bringing them to our attention. Kind regards, James Hart Front Office Manager Mövenpick Hotel Hobart

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