ibis Львов Центр 3 звезды

Dear Mr. H., Thank you for taking the time to share your feedback about your stay at ibis Lviv Center. We are pleased to hear that you appreciated our convenient location and the friendliness of our team your kind words mean a lot to us. At the same time, we sincerely regret the inconveniences you experienced. We understand how unsettling the nighttime alarm could have been, especially for your child, and we truly apologize for the distress caused. Please be assured that guest safety is our top priority, and such alerts are part of mandatory security procedures. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable experience. Kind regards, ibis Lviv Center Team

Dear Mansura, Thank you very much for your wonderful review and for choosing ibis Lviv Center! We are delighted to hear that you appreciated our convenient location. Your kind words about our team mean a lot to us it is the greatest reward and motivation for us to continue providing excellent service. We will be happy to welcome you back again soon! Kind regards, ibis Lviv Center Team

Шановна Катерино, Дякуємо за ваш позитивний відгук! Нам дуже приємно знати, що ви цінуєте наш сервіс та вибираєте мережу Ібіс для своїх подорожей. Ми завжди прагнемо забезпечити високий рівень обслуговування для наших гостей. З повагою, Руслан

Dear Elena, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Vitalina Kysliuk

Dear Yaroslava, Thank you for taking the time to tell us about your experience at the ibis Lviv Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will definitely review our policy regarding broken items. I am really sorry for the staff attitude during breakfast and for the misunderstanding from our isde. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andriy ZARUBA, Front Office & Reservation Manager