Carton House, a Fairmont Managed Hotel 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,119 件のレビュー

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Carton House, a Fairmont Managed Hotel - Image 1
Carton House, a Fairmont Managed Hotel - Image 2
Carton House, a Fairmont Managed Hotel - Image 3
Carton House, a Fairmont Managed Hotel - Image 4
Maynooth, Co Kildare, Ireland, 0 KILDARE, Ireland

説明

ホテルのその他の情報

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

当ホテルの客室

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ホテル所在地

Carton House, a Fairmont Managed Hotel

Maynooth, Co Kildare, Ireland
0 KILDARE
Ireland

GPS:53.3922, -6.5681

電話番号
ファックス +353 1 651 7703

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,119 件のレビュー

トリップアドバイザーの評価  4.5/5  542 件のレビュー

2024エクセレンス認証

Exceptional stay

トリップアドバイザーの評価 5.0/5

nicolagD2334IS トリップアドバイザー認証口コミ

From the moment we stepped inside the front door to the final send off, there is a charm and exceptional service level that surpasses all expectations. We stayed for two nights at the hotel and although the weather was miserable outside, it did not detract from our stay. We dined at the Carriage House on the first evening and shared the entrecote which was beautifully cooked. The restaurant is cosy and stylish with a lovely atmosphere. On the second evening, we dined at Kathleens which has a different atmosphere but nonetheless charming and lovely to be in a workinh kitchen with a hive of activity. Quality of food was fantastic. Scallops were exceptional and high praise for the beef cheek dish. Additional praise for the mocktail menu which included an espress martini which was original and a mocktail to remember. Perhaps a suggestion to include some 0% wines and Nozeco for the non drinking residents. Overall, a beautiful stay to start the festive season. Will definitely be back

Birthday celebrations

トリップアドバイザーの評価 5.0/5

Costa F トリップアドバイザー認証口コミ

Excellent experience, nothing less that excellence. Great service. Good choices of restaurants from fine dining to casual dining. Rooms were spotless, comfortable and spacious. Beautiful relaxing walking trails around. Good spa facilities.

Delicious and attentive at Kathleen’s Kitchen in Carton

トリップアドバイザーの評価 5.0/5

Fearless43709748788 トリップアドバイザー認証口コミ

Wonderful food and exceptional service in Kathleen’s Kitchen. Brilliant cocktails too from the bar. Really lovely staff and the whole experience made us feel really well looked after. Reasonable cost too considering the quality of the food and drink.

Unscrupulous Management Practices

トリップアドバイザーの評価 3.0/5

lukem531 Couples - トリップアドバイザー認証口コミ

My wife and I had a very enjoyable stay at Carton House over a weekend. All the food we had was particularly great and memorable. We took advantage of the express checkout which made our departure very efficient. However upon reviewing the final invoice sent to my email I sent a query to the hotel regarding an additional charge of €92.50 for having breakfast delivered to our room. I had already paid €25 per head for breakfast included as part of the room package. Therefore breakfast effectively cost me more than €142 in total. I have stayed for a week at The Langham Hotel in London where breakfast is on another level altogether and it didn’t cost anywhere near that. Thinking the hotel had made a mistake I raised the query on the breakfast charge the same evening of the day we checked out. Despite charging my credit card immediately, the hotel took 4 days to investigate and respond with zero communication in between. In the end they offered a part refund despite unjustly alleging it was my fault and that I selected breakfast for 3 adults despite the room occupancy being max 2 people and having checked in as a couple. My personal opinion is the express checkout whilst convenient is an opportunity for the hotel to sneak through unscrupulous charges. My advice is to be weary.

Dear lukem531 I was delighted to read that you had a very enjoyable experience at Carton House and that you felt the food quality was great and memorable. I am sorry that you feel we employ Unscrupulous Management Practices as this is most definitely not the case. The hotels policy on room service breakfast is that we have a fixed charge per person and a tray charge which is clearly marked on the room service breakfast card and on the room service menu on our Tv system. Which means that our guests are aware of the charges involved prior to ordering. If you did not notice this information I am very sorry. Unfortunately when my colleague on In Room Dining placed your order they believed that the order was for three guests as there were 3 main cooked courses, 2 starters, 4 hot drinks , 3 Juices ordered. This was a human error but not done with any forethought or malice and when it was brought to our attention a refund was done immediately for the extra charge. I'm sorry that you would feel that the hotel would use express check out to "sneak through" unscrupulous charges as this is just not the case! We clearly mark all menus with the conditions and charges that apply so they are fully aware of the charges involved and although regrettably an error was made in this case it was certainly not intentional and we sincerely apologize for any disquiet this may have caused you. Sincerely Ian Finnan Assistant Resort Manager

Hotel is okay

トリップアドバイザーの評価 3.0/5

Emfuller2 トリップアドバイザー認証口コミ

Hotel is okay. I've stayed at over 15 Fairmont hotels and this is definitely the worst. It doesn't have the same top notch Fairmont service or amenities. I am also a platinum member with accor and have only had an amenity in my room 1/4 times I've stayed there. Twice I called the front desk to ask about it and it never came. It's also disappointing not all room categories have turn down service Overall the hotel is fine, but if you're a regular Fairmont stayer don't expect the typical services/standard

Dear Kirk5 I'm terribly sorry to read that you did not enjoy your recent visit to Carton House. I will investigate why you would not have received an amenity as a Platinum Accor Member as this should certainly not have happened. I would be delighted if you had a moment to share your contact details with me so that I can reach out to you and hear your feedback directly. Sincerely Ian Finnan Assistant Resort Manager ian.finnan@fairmont.com

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。