Carton House, a Fairmont Managed Hotel 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,091 件のレビュー

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Carton House, a Fairmont Managed Hotel - Image 1
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Maynooth, Co Kildare, Ireland, 0 KILDARE, Ireland

説明

ホテルのその他の情報

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

当ホテルの客室

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ホテル所在地

Carton House, a Fairmont Managed Hotel

Maynooth, Co Kildare, Ireland
0 KILDARE
Ireland

GPS:53.3922, -6.5681

電話番号
ファックス +353 1 651 7703

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,091 件のレビュー

トリップアドバイザーの評価  4.5/5  530 件のレビュー

2024エクセレンス認証

Unique experience at 300 yrs old castle’s restaurant

トリップアドバイザーの評価 5.0/5

nami A トリップアドバイザー認証口コミ

Unique atmosphere at an innovative environment with pro chefs cooking in front of your eyes with passion and love. We had appetizers and main course fish, lamb, shrimp, and salad which all of them were amazing and very delicious. All you need for a date with your partner.

Dear 485namia We very much appreciate your comments regarding your stay at the Carton House, a Fairmont Managed Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Finnan Assistant Resort Manager

The Ultimate Afternoon Tea Experience ⭐️⭐️⭐️⭐️⭐️

トリップアドバイザーの評価 5.0/5

Ciara m トリップアドバイザー認証口コミ

I couldn’t recommend the ‘Icon themed Afternoon Tea’ more. The room itself was stunning, with views of the golf course. The staff were attentive and catered to my dietary needs (gluten free & pregnant) without fuss. It was the best gluten free afternoon tea I have ever experienced. I am already planning my next visit and have recommended to family and friends.

Dear ciaramS3959SF Thank you for taking the time to post your feedback on your recent afternoon tea on TripAdvisor. Its always a pleasure to read positive feedback. We look forward to welcoming you and your family back in the not too distant future. Sincerely Ian Finnan Assistant Resort Manager

Carton House

トリップアドバイザーの評価 5.0/5

rocket0001 トリップアドバイザー認証口コミ

This hotel is a beautiful luxury experience from the moment you step through the doors. The property, staff, rooms, and food are all excellent. We enjoyed walking the grounds and learning about its history Thank you for making our stay enjoyable.

Dear rocket0001 We very much appreciate your posting your comments regarding your stay at the Carton House, a Fairmont Managed Hotel on TripAdvisor. It is always a pleasure to receive positive feedback. I will ensure it is shared with the team. Sincerely Ian Finnan Assistant Resort Manager

Poor overall booking experience, info for couples was poor with too many kids and large families

トリップアドバイザーの評価 3.0/5

308Sprocket308 トリップアドバイザー認証口コミ

We went for a birthday with my partner. We were checked in but the lady never told us there was allot of children in the hotel, for example it would have helped us to know the times the children use the Spa area. It was more like a Butlins holiday camp for kids. We spent about 10 mins there and left. The reception area at the Spa wasn't that friendly either. We also kept being put sitting with families of kids in both the restaurant and the breakfast areas. Why would they keep doing that? There wasn't hot water in the rooms bath either (the sink and shower was fine) we called but were told it couldn't not be looked at until the morning. I think it's more a 4 star experience with 5 star facilities over all.

Dear 308sprocket308 Thank you for taking the time to tell us about your experience at Carton House, a Fairmont Managed Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As I am sure you are aware your stay was during the mid term break and as a result the hotel would have catered to more families than at other times of the year. It is not our policy to discuss the age profile of guests at a particular time unless asked specifically to do so. Did you discuss this with anyone while at the hotel? I will also investigate what the issue was with the hot water in your room as I have not received any reports of there being an issue.. Thank you once again for taking the time to post your review. Kind Regards Ian Finnan Assistant Resort Manager

Pleasant Stay

トリップアドバイザーの評価 4.0/5

beechpark Couples - トリップアドバイザー認証口コミ

We enjoyed our trip to the hotel. The room was comfortable and the grounds are very pleasant. One strange occurrence. We went to the Carriage House restaurant around 4.30 for a late lunch/ early dinner. We were told it was booked out despite many tables clearly empty. The lady said earliest for a table would be 8.30. We went back to the hotel and did not want to eat in Kathleen's Kitchen. A staff member seemed surprised when we told them the Carriage House was booked out. Within 10 mins he had booked us a table for 5.30 in the Carriage House. As we dined at the Carriage House, it still had many empty tables. Unusual.

Dear beechpark Thank you for taking the time to post your feedback on your recent stay at Carton House, A Fairmont Managed Hotel. Especially for your kind words regarding the grounds and the comfort of your room. I have also investigated what happened with the Carriage House as it seemed out of character for the team to be have like this without a good reason and it appears that they had a large group booking that were due to arrive that evening at 5pm and they did not arrive. The group would have taken over the entire restaurant space up to 8pm hence why my colleague at the door told you that there was no availability until 8.30pm (this would allow time for the restaurant to be cleaned and reset). We only knew they were not going to arrive when at 5.15pm they had not arrived and we called them. They had forgotten to cancel but were not coming. The bookings were re-opened immediately which is why my colleague was able to book a table for you. This would also explain why the restaurant was not full as we had no availability due to the large group and unfortunately could not replace that many people at such short notice. I do apologize for what I can totally understand would have seemed like a strange occurrence as you said but I trust that given what I have explained above it will make a little more sense. I trust that we will have the pleasure of your company again in the not too distant future. Kind Regards Ian Finnan Assistant Resort Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。