Carton House - A Fairmont Managed Hotel 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,086 件のレビュー

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説明

ホテルのその他の情報

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

当ホテルの客室

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ホテル所在地

Carton House - A Fairmont Managed Hotel

Maynooth, Co Kildare, Ireland
W23TD98 KILDARE
アイルランド

GPS:53.3922, -6.5681

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,086 件のレビュー

トリップアドバイザーの評価  4.5/5  657 件のレビュー

2025エクセレンス認証

Beware of prices excluding VAT!!!

トリップアドバイザーの評価 1.0/5

Marc D トリップアドバイザー認証口コミ

Beware the hotel qoutes prices in the restaurant excluding vat and a mandatory service charge - so you will pay 26% more than what the menu says - very sharp practice , I was very annoyed!

Not what it once was

トリップアドバイザーの評価 4.0/5

giggle24 トリップアドバイザー認証口コミ

We stayed for one night to celebrate our anniversary; my husband and I got married in Carton House and usually come back on our anniversary but this was our first stay in 2 years and unfortunately we were disappointed by some of the changes made to the hotel. After the hotel reopened in 2021, breakfast was served in the beautiful Morrison Room which was so enjoyable with the beautiful surrounds and view of the gardens. I believe on our last stay breakfast may have been in Kathleen’s kitchen which was also nice, but it has now been moved to the Carriage House which we feel is a huge downgrade in the breakfast experience. Having to walk across a freezing cold courtyard in the morning before queuing in a cold corridor for breakfast was less than ideal. The hot food is buffet only, the only thing available cooked to order is an omelette or vegan breakfast, no pancakes, French toast, eggs Benedict, etc. which you would expect in a 5 star hotel. You might also expect all coffees to be included but alas no, anything other than black coffee in a pot incurs an extra charge! The buffet food is served from pans with loose lids so you need one hand to open the lid, another hand to dish out the food and a third hand to hold your plate as there is nowhere to put it down! So then naturally people take the lids off the pans and leave them off and the food goes cold. Sausages were nice but rashers were rock hard and stone cold. The GF toaster was beside the hot food so people were using it for non GF toast, a huge food safety issue for anyone who is coeliac. We had nice sandwiches in the bar for lunch but service was very slow. Dinner in the Carriage House was very good. We mentioned our anniversary at check in and usually something small is left in our room, like macarons and a card or something, but this year there was nothing. I know it’s not obligatory but it was a change we noted nonetheless. Overall, we feel that the level of service is not what it once was and the breakfast experience alone was enough to turn us off returning which is sad since Carton House holds such wonderful memories for us.

Fabulous!

トリップアドバイザーの評価 5.0/5

IrishDonamici トリップアドバイザー認証口コミ

First time visiting for an overnight stay. A fantastic hotel and beautiful building in a wonderful quiet setting. This is a proper five-star hotel, yet the staff strike the perfect balance between professionalism and friendliness. The room was spacious and perfect in every way, the bed in particular supremely comfortable with fantastic linen. We enjoyed the swimming pool area which was lovely. I would have no hesitation in recommending the hotel to anybody looking for some pampering in a fantastic setting. The only thing that fell short in my opinion was the red walkway down by the river was muddy with poor drainage in parts. You would expect this to be properly drained so guests could walk there without destroying their shoes.

Exceptional service

トリップアドバイザーの評価 5.0/5

eunice l トリップアドバイザー認証口コミ

Seth from the whiskey library is an amazing Barman and manager so kind and knowledgeable. 10/10 service. Would highly recommend.

Poor heating and poor service

トリップアドバイザーの評価 1.0/5

DottieIreland トリップアドバイザー認証口コミ

Dreadful experience for a one night stay. From check in where the person at reception desk was too busy cleaning out drawers at her desk to deal with me, I then had to wait whilst she went to the bin , and into another room to get more supplies!!! Lunch was a nightmare. We waited so long for service to get a menu, another long wait ( in fact I had to go to the bar and ask for someone to come take our order). Our lunch came out but we had no cutlery, plates, serviettes, water, in other words our table was not dressed for lunch. Room was cold, bar areas freezing we had ta ask several times for air con to be turned up. TVs in both rooms not working. Service in bar after dinner was very slow and it was not busy it was a Sunday night. Breakfast next morning was dreadful, streaky rashers burned to bits, I asked for ketchup ( still waiting). I asked for butter ( still waiting)Plus it was miles away from our bedrooms and you had to go outside and across a courtyard to get to the restaurant. I spoke with manager and she waved our bar bill from previous night and offered us “a privileged price on our return visit”As you can imagine we will not be returning.

との提携 TripAdvisor

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