Mercure Jayapura

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 30 件のレビュー

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Mercure Jayapura - Image 1
Mercure Jayapura - Image 2
Mercure Jayapura - Image 3
Mercure Jayapura - Image 4
Jl Ahmad Yani, Gurabesi No 12, Jayapura, 99111 JAYAPURA, Indonesia

説明

ホテルのその他の情報

  • Within 2 minutes walk to the local market, Pasar Mama mama Jayapura.

  • A short walk to Baiturrahman Grand Mosque.

  • Only few minutes drive to Port of Jayapura andthe city park.

  • A short drive to Jayapura City Hill which overlooks Jayapura City.

  • Strategically located in the Jayapura BusinessDistrict.

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ホテル所在地

Mercure Jayapura

Jl Ahmad Yani, Gurabesi No 12, Jayapura
99111 JAYAPURA
Indonesia

GPS:-2.54258, 140.703166

電話番号
ファックス +62 967 5161999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

LIME RESTO AND TERRACE

Lime is an All Day Dining restaurant featuring Jayapura and Nusantara cuisine in its decadent breakfast buffet. A la carte options and signature drinks are available.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  30 件のレビュー

トリップアドバイザーの評価  4.5/5  183 件のレビュー

Always friendly staff and clean rooms

トリップアドバイザーの評価 4.0/5

Janice M トリップアドバイザー認証口コミ

The new look upgrade looks really good,there is always a friendly staff to assist, the food tastes really good and always filling enough to have seconds ,the location is perfect with all amenities nearby. I always choose mecure when in jayapura

Dear JanicemT947MV, Warm greetings from Mercure Jayapura. We sincerely thank you for taking the time to provide your positive feedback during your stay at Mercure Jayapura. We are delighted to read the review you shared with us. Thank you for choosing our hotel as your accommodation, and we also appreciate your ratings and suggestions, which will surely motivate our entire team to continue enhancing our service to guests like you. Once again, thank you very much for your appreciation, and please feel free to contact me directly if you need any assistance. We look forward to welcoming you again on your next visit with an even more enjoyable experience. Thank you. Warm regards, Andreas Riyadi General Manager

I enjoyed my stay here at a affordable price

トリップアドバイザーの評価 5.0/5

Solomon E トリップアドバイザー認証口コミ

Good food, excellent reception,nice furnished room and kind staff. One thing the wifi is bit slow. All other things are excellent. The bath rooms are good but the washing area is bit small. The Tv is good but if it’s a smart tv will be great. All other things are good.

Kepada Solomone980 yang terhormat, Salam hangat dari Mercure Jayapura Kami sangat berterima kasih karena telah meluangkan waktunya memberikan komentar positif, ketika berkunjung di Hotel Mercure Jayapura. Kami sangat senang membaca ulasan yang diberikan kepada kami. Terima kasih telah memilih hotel kami sebagai tempat untuk menginap, dan terima kasih pula untuk penilaian dan masukannya yang diberikan, pastinya ini akan menjadi motivasi untuk semua team kami menjadi lebih bersemangat lagi dalam memberikan pelayanan terhadap tamu, termasuk kepada Bapak/ibu. Sekali lagi terima kasih banyak dengan apresiasi dari Bapak dan jangan sungkan menghubungi Saya langsung jika Bapak membutuhkan bantuan, Kami berharap dapat menyambut Bapak dikunjungan selanjutnya dengan pengalaman yang lebih menyenangkan kembali. Terima kasih. Salam hangat, Andreas Riyadi General Manager

Business stay

トリップアドバイザーの評価 5.0/5

Mobile22080511688 トリップアドバイザー認証口コミ

Very good service and friendly staff. Sinli a good staff assisted and can speak good English. Perfect place to stay in Jayapura city for business as it is in the middle of the city. You can easily go to mall and street markets as the hotel is central to most places within Jayapura city.

Dear Mr/Mrs Mobile22080511688 Thank you for your kind review! We're delighted to hear that you received very good service from our friendly staff, particularly from Sinli, who provided excellent assistance and speaks good English. We strive to ensure that all our guests feel welcomed and well taken care of during their stay. It's great to know that you found Mercure Jayapura to be the perfect place for business trips, given its central location in the city. Being situated in the heart of Jayapura makes it convenient for guests like you to access malls and street markets easily. Your satisfaction is our priority, and we appreciate your recommendation. We look forward to welcoming you back to Mercure Jayapura for another enjoyable stay! Sincerely, Andreas Riyadi General Manager

Very disappointing, but cheap

トリップアドバイザーの評価 2.0/5

hendrix924 トリップアドバイザー認証口コミ

As Accor Platinum members, my wife and I have stayed at many Mercure hotels around the world, and this one falls way below the brand's usual minimum standards. On check-in we were told that the standard room at this hotel has no window. Fortunately we were upgraded to a "superior" room, which was more like a regular Ibis room but was adequate. Room service was a disaster - it took multiple calls and visits and over an hour to get the right order, and the food was poor anyway. Breakfast was dangerous: most of the hot food was not being kept properly hot, the fruit was covered in ants, and the staff seemed completely unaware that they were serving up a potential health hazard. On the subject of the staff, I found it very disappointing that so few of the staff are Papuan. The few Papuans being employed were in the lowest-status jobs but provided us with the best service, while all the more senior positions at the front desk and restaurant went to people brought in from various Indonesian islands, none of whom were very good. The positive things about this place are that it's cheap and central, so it could be OK just for a convenient stopover. But Mercure is usually about something more than that.

Dear Mr. hendrix924 Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay at our Hotel. As Accor Platinum member, your feedback is highly valued We have taken your comments seriously and we assure you that we thoroughly review to prevent such issues from recurring. The well-being and satisfaction of our guests are of utmost importance. We hope to have the opportunity to welcome you back and provide you with the exceptional stay that you deserve. Best regards, Andreas Riyadi General Manager

Disappointed

トリップアドバイザーの評価 1.0/5

hanif d ビジネス - トリップアドバイザー認証口コミ

I stay for business trip for 5night. I think i got the biggest room at 6th floors. But here the things, just after checkin i need to ask for extra towel, they just gave me one! And after 3 night shampoo and shower gel run out! Everyday they clean the room but why not check the gel too? Came back from office and want to shower then sleep but after wet i just realized no shower gel. Then they leave mu room without doormat in bathroom. And the last thing, my cup they didnt change it and still in my bed table, also the one they change they put it upside usually ive got it face down especially with out glass lid. Feels bad man!

Dear Mr. Hanif d Greetings from Mercure Hotel Jayapura, Thank you very much for choosing Mercure Hotel Jayapura for your recent stay and it is our pleasure to write and share this review for us. We are very pleased that we have served your needs and expectations even though you did not know about our hotel the first time you decided to stay at our hotel. We apologize profusely for our negligence which made you uncomfortable We will be waiting for your next visit to our hotel and we will do our best for further improvements for another memorable experience for you and all guests. We are also very grateful for your willingness to recommend our hotel to your friends. If you require further information or assistance with your next booking, please please feel free to contact us. Smile Michael Frank General manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 30 件のレビュー 9.8/10 ロケーション
  • 66 件のレビュー 8/10 客室
  • 84 件のレビュー 8.3/10 サービス
  • 36 件のレビュー 8.4/10 清潔さ
  • 23 件のレビュー 6.9/10 朝食
  • 18 件のレビュー 10/10 快適さ
  • 16 件のレビュー 7.7/10 お値打ち度
  • 12 件のレビュー 8.8/10 雰囲気

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。