Fairmont El San Juan Hotel 5 星

客户意见评级 (ALL 评级) 4.0/5 636 评论

保证最优惠房价
Fairmont El San Juan Hotel - Image 1
Fairmont El San Juan Hotel - Image 2
Fairmont El San Juan Hotel - Image 3
Fairmont El San Juan Hotel - Image 4
6063 Av Isla Verde, 00979 圣胡安, 波多黎各

描述

酒店其他优惠

  • 客房和套房具有温馨的氛围和淡淡的海洋色调，呈现出优雅的历史感。

  • 配备无线网络、平板电视、有线和流媒体频道、保险箱、吹风机和熨斗/熨衣板。

  • 酒店提供 24 小时客房内用餐服务，客人可享用创新的海岛美食。

  • Newly renovated guest rooms, suites and villas

  • Wellness spa and fitness center

我们的客房

酒店位置

Fairmont El San Juan Hotel

6063 Av Isla Verde
00979 圣胡安
波多黎各

GPS:18.442995, -66.019684

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  636 评论

TripAdvisor 评级  4.0/5  1,885 评论

Fairmont perfection

Tripadvisor 评级 5.0/5

Voyage22536462049 经 TripAdvisor 认证的评论

This review is long overdue. I’ve been fortunate enough to travel all over the world and stay at some phenomenal hotels. This is one of my all time favorites. It’s classic and classy and the service is absolutely excellent.The food is excellent.Housekeeping is excellent. The grounds are beautifully kept. The cabanas are fabulous. The beach is beautiful. The casino is awesome.The Carnival Cruise atmosphere is nowhere to be found. They missed the mark on nothing. We had a smaller group business trip and they hit it out of the park. If you’re looking to book a trip for your company, this is the hotel you want. A special thank you to Josue at the beautiful lobby bar.I have never had anyone make me a drink with that much care and passion for their craft. He made the best Negroni I’ve ever had or will have. Have him make you a drink and listen to him tell you the history of different cocktails. It’ll be one of your favorite memories of this place, I promise.

Classic Elegance

Tripadvisor 评级 5.0/5

Melanie B 经 TripAdvisor 认证的评论

Hotel is beautiful and gives the feeling of elegance and classic elegance. The ambiance is stunning and staff are helpful. A 5 star review to Laura in the restaurant overlooking the pool. Friendly, well informed as to menu, area and hotel. Made our stay memorable.

Thank you for taking the time to share your wonderful review. We are delighted to know that our hotel’s classic elegance, ambiance, and attentive service made your stay so memorable. It brings us great joy to hear your kind words about Laura at the restaurant. She is truly dedicated to creating exceptional dining experiences, and we will proudly share your praise with her and the entire team. We appreciate your recognition and look forward to welcoming you back for another elegant and relaxing stay at Fairmont El San Juan Hotel.

Pool Bar is Vibes

Tripadvisor 评级 5.0/5

cheese l 经 TripAdvisor 认证的评论

Had a great time! Just wanted to send a shoutout to Efraim and all the guys at the pool bar (didnt catch all of their names but they were equally awesome!) Enjoyed all the “Mezcal Surprise” cocktails 🍹 Beach was lovely, pool was great. Lobby was super vibey. Wish the music was a little louder and lasted longer on DJ days, but I understand not every guest appreciates that so it’s for sure a balance. Room was a lil dirty, tv was kinda glitchy, but honestly it was fine - the resort is still trying to recover from hurricanes and covid so I think things will get better in time. We will be back!

Thank you for taking the time to share your experience with us. We’re truly delighted to know you had such a great time and that Efraim and the entire pool bar team made your visit memorable. They will be thrilled to receive your shoutout—especially for the popular Mezcal Surprise cocktails! It’s wonderful to hear that you enjoyed our beautiful beach, lively pool atmosphere, and the energetic vibe of our lobby. We appreciate your note about the music during DJ days; we always aim to strike the right balance for all guests, and your feedback helps us continue fine-tuning these experiences. Regarding your room, we’re grateful for your understanding as our island and property continue recovering from past hurricanes and pandemic-related impacts. Please know that your comments have been shared with our housekeeping and engineering teams to ensure continued improvements. We look forward to welcoming you back for another great stay in the near future.

Fairmont El San Juan Hotel (PR): Awesome Pools & Casino

Tripadvisor 评级 5.0/5

151mishab 经 TripAdvisor 认证的评论

I visited the Fairmont for a “Sushi Fest.” I was visiting a friend from the U.S. and absolutely fell in love with the hotel. It has gorgeous pool and a nice beach, a great casino with live dancers in feathery outfits, and beautiful Christmas decorations. There was also an upscale “Meat Market” restaurant and bar. I didn’t eat at it, but we ordered drinks and it was a great vibe. The club we went to for Sushi Fest was called “Brava.” If I was visiting with my husband and needed a hotel, this would be the top of my list. I highly recommend!

Thank you so much for sharing your wonderful experience with us. We are delighted to know that your visit during “Sushi Fest” left such a memorable impression and that you truly enjoyed the beauty and energy of our hotel. It’s great to hear that you loved our pools, beach, casino entertainment, and the festive holiday atmosphere throughout the property. We’re also happy that the vibe at Meat Market and Brava added to your stay—both are guest favorites for great drinks and nightlife. Your kind words and high recommendation mean a great deal to our team. Whether you are visiting friends or planning a trip with your husband, we would be honored to welcome you back and create another exceptional stay for you.

Rooms with Mold or Blood Stains. Not a good choice.

Tripadvisor 评级 1.0/5

bradjs2015 经 TripAdvisor 认证的评论

We stayed in this hotel in February in a room with mold and had very poor service. The hotel offered us four nights to return as guests of the hotel. While the room was much cleaner, there was a large blood stain on the bed. You can find rooms without mold and without blood for much less than the $550 charged for this problematic experience.

Thank you for taking the time to share your feedback. I am truly sorry to learn that your recent stay did not meet your expectations, especially after returning as our guest. This is certainly not the impression we want to leave, and I understand how concerning the situation you described must have felt. Please know that our housekeeping and engineering teams follow strict cleanliness and safety protocols, and what you’ve noted is far from our standard. We have already shared your comments internally so we may review the room in question and address any housekeeping or maintenance concerns immediately. We appreciate your loyalty in giving us another opportunity, and I apologize that your experience fell short.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 503 评论 8.9/10 位置
  • 936 评论 5.4/10 房间
  • 2,412 评论 8.6/10 服务
  • 5 评论 0/10 上网
  • 755 评论 8.2/10 食物
  • 724 评论 8.1/10 氛围
  • 559 评论 9.2/10 游泳池
  • 416 评论 9.6/10 沙滩

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