Fairmont El San Juan Hotel 5 stelle

Giudizio clienti (Valutazione ALL) 4.0/5 1.315 recensioni

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Descrizione

I plus dell'hotel

  • Le camere e le suite celebrano l'eleganza, con texture calde e sottili sfumature oceaniche.

  • Wi-Fi, TV a schermo piatto, canali via cavo e streaming, cassaforte, phon e asse da stiro

  • Servizio in camera 24 ore con cucina isolana creativa

  • Newly renovated guest rooms, suites and villas

  • Wellness spa and fitness center

Le nostre sistemazioni

Posizione dell'hotel

Fairmont El San Juan Hotel

6063 Av Isla Verde
00979 San Juan
Porto Rico

Coordinate GPS:18.442995, -66.019684

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.0/5  1.315 recensioni

Giudizio TripAdvisor  4.0/5  1.674 recensioni

Great meal at the Fairmont

Punteggio Tripadvisor 5.0/5

Sunshine753200 Recensione certificata TripAdvisor

We are having a great time at the Fairmont ESJ and last night's dinner was a stand out experience for 2 reasons. Alexis the waiter and the chef. We had just landed and were exhausted arriving at about 8:30 pm from NYC. Alexis was attentive, welcoming, kind, and knowledgeable about the food and drinks. I had the most yummy Chillo- fried and accompanied with herbs, veggies and maybe mango or papaya and my husband tells me tenderloin was perfect as were the rice and beans and tomatoes. A great meal in a great location.

Stunning property, lovely staff + some cons

Punteggio Tripadvisor 3.0/5

Jill M Recensione certificata TripAdvisor

We went here on our honeymoon and the staff is truly incredible and so kind! The property is stunning and we loved being able to go from pool to beach so easily. The nightlife was great, they had bands and even a fashion show. We loved sitting at the chandelier bar! The sushi and drinks are AMAZING! There were a few cons... Dining: The steak restaurant was decent, but the Italian restaurant was not good and was rather expensive. Lovely staff, but the food was....bad. Accommodations: The beds in the room were extremely firm and we did not sleep well the entire week we were there. The bathroom was gorgeous but the shower was really small. Signature Package: We paid for the signature package but I am not sure it was worth it. It included a breakfast buffet every day for $40+ each. The buffet was delicious, but not something we wanted every day. We would have preferred to order smaller meals off their breakfast menu (which we could have done, but it would be an added cost). I also expected to get a tour/overview of the resort when we arrived, but that did not happen. We were confused when we were asked (mid-week) to move from a section at the pool, since no one had told us that we could only sit on the solid blue cushions, or we would have to pay an extra ~$200/day for the striped lounge chairs. (I am sure this is somewhat standard, but still was off-putting).

Fue una experiencia meravillosa

Punteggio Tripadvisor 4.0/5

René K Recensione certificata TripAdvisor

Fue una experiencia maravillosa, lo disfrutamos mucho con mi señora, por sobre todo la atención y la calidad de los colaboradores del hotel un 7, siempre muy preocupados y atentos. Además, los restaurantes y espectáculos en la noche son de muy buen nivel, lo recomiendo para parejas.

Le agradecemos enormemente sus comentarios en relación a su estancia en Fairmont El San Juan Hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.

Magnífico!!!

Punteggio Tripadvisor 5.0/5

Zayra K L Recensione certificata TripAdvisor

Estuve el pasado viernes en este hermoso lugar y la pasé espectacular, desde la comodidad, espacio, accesibilidad, comida y bebida. El personal muy atento en especial el Sr Juan A Nieves que tuvo un trato excepcional. Todas las preguntas fueron contestadas por ese servidor tan amable. Esperemos mi familia y yo poder regresar pronto y que los empleados sean igualmente increíbles.

Non lo consiglio a nessuno

Punteggio Tripadvisor 1.0/5

lucreziagrasso In famiglia - Recensione certificata TripAdvisor

El San Juan Hotel Isla Verde Mai più 690524538 Oltre a non rispecchiare le immagini sulle foto perché sporco e veramente piccolo, un mese dopo essere rientrate in Italia ci hanno addebitato delle spese assurde senza motivo. Abbiamo dovuto contattare il sito di Booking che ci ha dato ragione ma stiamo ancora aspettando dopo mesi il rimborso che sembra non vogliamo farci. Mai più Un vero schifo

Thank you for sharing your experience and we apologize that your stay did not live up to your expectations. Please contact us directly so we can assist you in regards to your billing.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 535 recensioni 8.7/10 Posizione
  • 1.017 recensioni 5.6/10 Camera
  • 2.128 recensioni 8.5/10 Servizio
  • 5 recensioni 0/10 Internet
  • 670 recensioni 8.1/10 Cibo
  • 568 recensioni 8.9/10 Piscina
  • 382 recensioni 4.6/10 Pulizia
  • 298 recensioni 4.6/10 Comfort

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