Mantis EPIC Hotel & Suites 4 つ星

トリップアドバイザーの評価 5.0/5 186 件のレビュー

Mantis EPIC Hotel & Suites - Image 1
Mantis EPIC Hotel & Suites - Image 2
Mantis EPIC Hotel & Suites - Image 3
Mantis EPIC Hotel & Suites - Image 4
Street 36, Mirama 1, 0 NYAGATARE, Rwanda

説明

ホテルのその他の情報

  • Close to Akagera National Park where Big 5 game viewing is possible

  • World class conferencing and business facilities

  • Family friendly rooms and hotel facilities include a kids playroom and dedicated activities

  • Located close to cultural villages and nearby outdoor activities

  • Hotel features fitness centre, spa, sauna and steam bath

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ホテル所在地

Mantis EPIC Hotel & Suites

Street 36, Mirama 1
0 NYAGATARE
Rwanda

GPS:-1.315278, 30.321361

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  5.0/5  186 件のレビュー

2024エクセレンス認証

fancy hotel nearest to the north exit of Akagera

トリップアドバイザーの評価 5.0/5

mrc282 トリップアドバイザー認証口コミ

Mantis Epic is the sister property of Mantis Akagera Game Lodge inside the national park. it is located in the Nyagatare town, about 1h away from the north exit of Akagera (40 min on dirt road + 20 min on paved road). drive while there is still daylight since majority of the journey will have no street lights the decor is attractive. hotel is catered for both leisure and corporate guests. a variety of services and facilities are available eg onsite restaurant, spa, gym, tennis court, basketball court, swimming pool. room is comfortable. the only strange thing is shower head appeared to be installed on the wrong side of shower stall (away from the screen), so bathroom is at risk of being wet all in all, great stay, with friendly staff, who also gave us roasted peanuts before we left.

Dea Valuable Guest Thank you for your detailed review about Mantis Epic Hotel and Suites, we are glad you enjoyed your stay and all our facilities with the assistance of our friendly team. The tip about driving during daylight is quite helpful and the note on the shower design will be put into consideration. Overall, it seems like a wonderful stay! We look forward to welcoming you in the near future. Management Mantis Epic Hotel and Suites

Great experience

トリップアドバイザーの評価 5.0/5

T3727EOchantalb トリップアドバイザー認証口コミ

Beautiful hotel, guest are very nice and welcoming. They are constantly checking to make sure you are doing ok. You’ll be greeted with a warm towel and a refreshing drink. There are a lot of things you can do such as play basketball, get a massage and go to the gym.

Dear Valued Guest Thank you for your lovely feedback! We’re so glad you enjoyed your stay and appreciated the warm welcome, attentive service, and variety of activities available. It’s our goal to ensure every guest feels cared for and has plenty of ways to relax and enjoy their time with us. We look forward to hosting you again for another fantastic experience! Mantis Epic Hotel and Suites Management

Amazing hotel in Rwanda

トリップアドバイザーの評価 5.0/5

Rosalynn S トリップアドバイザー認証口コミ

Rwanda is such a beautiful country. From the landscape of the thousand hills to amazing people. I’ve stayed at Epic Hotel several times and each time I am impressed with the food, service, recreational facilities and guest services. I absolutely LOVE the gift shop. Make sure this is one of your stops when you arrive in Rwanda, you won’t regret it.

Dear Esteemed Guest Thank you for your glowing review and for choosing Mantis Epic Hotel and Suites as your home away from home! We’re delighted to hear that you enjoy not only the beauty of Rwanda but also our food, service, recreational facilities, and guest services. We’re especially thrilled that you love the gift shop—it’s truly a gem! Your recommendation means so much to us, and we can’t wait to welcome you back on your next visit. Rwanda is indeed a beautiful country. Mantis Epic Hotel and Suites Management

Beautiful

トリップアドバイザーの評価 5.0/5

Eli S トリップアドバイザー認証口コミ

The most amazing service, everyone is so friendly and meets you to great you. I have never experienced such great hospitality before at a hotel. The staff is very kind and always greats with a smile. Everyone is so beautiful inside and out. I definitely loved my experience here!

Dear Valuable Guest Thank you for your wonderful feedback! We’re thrilled to hear that you had such a memorable experience with us. Our team takes great pride in providing warm and friendly service, and it’s heartening to know that it made such an impression on you. Your kind words about our hospitality and staff mean the world to us. We’re so glad you loved your stay and look forward to welcoming you back for another amazing experience! Yours in hospitality Mantis Epic Hotel and Suites

Great service, amenities, food served, but the lower ground rooms are warm.

トリップアドバイザーの評価 3.0/5

Brian L トリップアドバイザー認証口コミ

On the lower ground room, the air conditioner did not work and the room was warm and difficult to sleep in. The toilet was leaking water and smelled like sewage but eventually the smell went away. The amenities and the dining are great, but it was hard to find where to get balls and racquets. The hotel staff have 5 star service and awareness of the resident's experience.

Dear Valued Guest Thank you for your feedback and for highlighting both the positive and areas for improvement during your stay. We sincerely apologize for the issues you experienced with the air conditioner and the leaking toilet in the lower ground room. Your comfort is our priority, we regret that these inconveniences impacted your experience, and we have since started working on these areas. We’re pleased to hear you enjoyed the amenities, dining, and exceptional service from our staff. Regarding the equipment for games, we’ll work on improving signage and communication to make it easier for guests to locate and access these items. Thank you again for your constructive comments, which help us enhance our services. We hope to welcome you back for a much-improved stay in the future! Yours in hospitality Fashiku Tosin Operations Manager Mantis Epic Hotel and Suites

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 5 件のレビュー 2.5/10 お値打ち度

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