加拉茨中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 264 评论

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12 Domneasca Street, 12 Domneasca Street, 12 Domneasca Street, 800015 加拉茨, 罗马尼亚

描述

酒店其他优惠

  • Downtown, close to Danube Promenade.

  • Park and Danube River view.

  • Winestone Bar& Restaurant

  • Next to the southern triple border, Romania, Ukraine and the Republic of Moldova.

  • Ideally positioned on Domnească Street, within walking distance to The Old Town and the Danube

我们的客房

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酒店位置

加拉茨中心美居酒店

12 Domneasca Street, 12 Domneasca Street, 12 Domneasca Street
800015 加拉茨
罗马尼亚

GPS:45.433914, 28.055344

电话
传真 731840524

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

WINESTONE

Winestone pairs accessible and creative regional-inspired cuisine with a hand-picked selection of Romanian and international wines, in a vibrant and sophisticated setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  264 评论

TripAdvisor 评级  4.5/5  10 评论

Could be better

Tripadvisor 评级 4.0/5

iuliancorhana 商务住宿 - 经 TripAdvisor 认证的评论

Food and coffee are very good. It is a good hotel but the parking is not managed very good. Don’t have fitness room. The staff is open for clients.

Good hotel

Tripadvisor 评级 4.0/5

ramilevyy Friends getaway - 经 TripAdvisor 认证的评论

Me and 6 of my friends slept in the hotel for 2 nights in 7 different rooms. The hotel is good. The rooms are nice and clean. The toilets and the shower are small. The breakfast is OK. The staff are very kind. The location is good and the hotel has a parking. Good hotel to stay in Galati

Dear Mr. Levy Rami, Thank you for taking the time to share your experience at Mercure Galați Centrum. We are delighted to hear that you and your friends enjoyed your stay with us and found our hotel to be a good choice. We're pleased that you appreciated the cleanliness and comfort of our rooms, as well as our convenient location and parking facilities. Our team strives to provide kind and attentive service, so we're happy to know that our staff left a positive impression on you. Thank you also for the feedback about the baths and the breakfast. Your comments are valuable to us and will help us improve our services for future guests. Thank you once again for your review and we hope to welcome you and your friends back for another pleasant stay in Galați. Warm regards, Hotel Mercure Galati Centrum team

Good hotel amazing service

Tripadvisor 评级 5.0/5

Jordy H 商务住宿 - 经 TripAdvisor 认证的评论

Amazing bar and restaurant staff Roshan and shan most friendly, outstanding service. The new asian menu is an recommendation the food from chef Sampath is delicious. Hotel rooms are good and cleaning services are good! Would definitely recommend a stay in this hotel

Great service and food!

Tripadvisor 评级 5.0/5

Culture33707469868 商务住宿 - 经 TripAdvisor 认证的评论

Been 2 weeks at Hotel Mercur in Galati. The hotel is really nice, excellent rooms and very nice staff. I want to give my special thanks to Roshan, Shan for their outstanding service. Also chef Sampath and Silva for their amazing food! I will definitely visit again when I get the chance!

Worst place to stay

Tripadvisor 评级 1.0/5

claudiacW1381OI 经 TripAdvisor 认证的评论

I stayed for 5 nights at this hotel this year and 2 nights last year. Last year, I paid for a superior double room and received a nice and clean room with a spacious balcony. Because of that, I chose to stay at this hotel again this year and booked a similar superior double room. Unfortunately, I was deeply disappointed with the room I received this year. It had a strong sewage smell, a tiny balcony, and a dirty carpet. I spoke to the reception the next day and they gave us a much cheaper twin room with worn-out furniture and no minibar, but at least it didn't smell as bad as the other one. On the third day, they asked if we wanted to move to a room with a double bed and I was told that I could see the room beforehand. Guess what? When I went to see the room, it had an extremely strong sewage smell, so I refused it and explained the reason for my refusal. I checked in on Monday and was leaving on Saturday, but they kept trying to move me from one room to another, claiming that they needed the twin room. The next morning, I realized that the Dinamo team was staying for one night, and that's why they were trying to move me from the twin room to a room with a double bed and a sewage smell. The breakfast was cold every morning and had a very limited selection. Overall, I had a quite unpleasant experience and I will never return to this hotel. At check-out, the receptionist followed us to the parking lot and asked for our cnp claiming that it wasn't taken at check-in. I gave it to them.

Dear Claudia, First of all we want to thank you for choosing our services and we were honored to have you as our guests. I am sorry to hear that your stay wasn’t as you expected and I want to apologize for all the unpleasant situation that you mentioned above. I can assure you that we will consider your feedback regarding the room and cleanliness of it , breakfast quality in order to improve our services. Thank you for choosing to share your experience at our hotel and we hope you will visit us again in the future, to experience the changes made following the mentioned incidents. Best regards, Mercure Galati Centrum Team

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其他网络用户评价我们的酒店

  • 65 评论 7.7/10 位置
  • 77 评论 6.7/10 房间
  • 66 评论 9.5/10 服务
  • 57 评论 8.8/10 早餐
  • 28 评论 5.1/10 清洁度

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客户意见评级 (ALL 评级) 4.6/5 (357 评论)

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