Mercure Galati Centrum 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 262 件のレビュー

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12 Domneasca Street, 12 Domneasca Street, 12 Domneasca Street, 800035 GALATI, Romania

説明

ホテルのその他の情報

  • Downtown, close to Danube Promenade.

  • Park and Danube River view.

  • Winestone Bar& Restaurant

  • Next to the southern triple border, Romania, Ukraine and the Republic of Moldova.

  • Ideally positioned on Domnească Street, within walking distance to The Old Town and the Danube

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ホテル所在地

Mercure Galati Centrum

12 Domneasca Street, 12 Domneasca Street, 12 Domneasca Street
800035 GALATI
Romania

GPS:45.433914, 28.055344

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WINESTONE

Winestone pairs accessible and creative regional-inspired cuisine with a hand-picked selection of Romanian and international wines, in a vibrant and sophisticated setting.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  262 件のレビュー

トリップアドバイザーの評価  4.5/5  9 件のレビュー

Good hotel

トリップアドバイザーの評価 4.0/5

ramilevyy Friends getaway - トリップアドバイザー認証口コミ

Me and 6 of my friends slept in the hotel for 2 nights in 7 different rooms. The hotel is good. The rooms are nice and clean. The toilets and the shower are small. The breakfast is OK. The staff are very kind. The location is good and the hotel has a parking. Good hotel to stay in Galati

Dear Mr. Levy Rami, Thank you for taking the time to share your experience at Mercure Galați Centrum. We are delighted to hear that you and your friends enjoyed your stay with us and found our hotel to be a good choice. We're pleased that you appreciated the cleanliness and comfort of our rooms, as well as our convenient location and parking facilities. Our team strives to provide kind and attentive service, so we're happy to know that our staff left a positive impression on you. Thank you also for the feedback about the baths and the breakfast. Your comments are valuable to us and will help us improve our services for future guests. Thank you once again for your review and we hope to welcome you and your friends back for another pleasant stay in Galați. Warm regards, Hotel Mercure Galati Centrum team

Good hotel amazing service

トリップアドバイザーの評価 5.0/5

Jordy H ビジネス - トリップアドバイザー認証口コミ

Amazing bar and restaurant staff Roshan and shan most friendly, outstanding service. The new asian menu is an recommendation the food from chef Sampath is delicious. Hotel rooms are good and cleaning services are good! Would definitely recommend a stay in this hotel

Great service and food!

トリップアドバイザーの評価 5.0/5

Culture33707469868 ビジネス - トリップアドバイザー認証口コミ

Been 2 weeks at Hotel Mercur in Galati. The hotel is really nice, excellent rooms and very nice staff. I want to give my special thanks to Roshan, Shan for their outstanding service. Also chef Sampath and Silva for their amazing food! I will definitely visit again when I get the chance!

Worst place to stay

トリップアドバイザーの評価 1.0/5

claudiacW1381OI トリップアドバイザー認証口コミ

I stayed for 5 nights at this hotel this year and 2 nights last year. Last year, I paid for a superior double room and received a nice and clean room with a spacious balcony. Because of that, I chose to stay at this hotel again this year and booked a similar superior double room. Unfortunately, I was deeply disappointed with the room I received this year. It had a strong sewage smell, a tiny balcony, and a dirty carpet. I spoke to the reception the next day and they gave us a much cheaper twin room with worn-out furniture and no minibar, but at least it didn't smell as bad as the other one. On the third day, they asked if we wanted to move to a room with a double bed and I was told that I could see the room beforehand. Guess what? When I went to see the room, it had an extremely strong sewage smell, so I refused it and explained the reason for my refusal. I checked in on Monday and was leaving on Saturday, but they kept trying to move me from one room to another, claiming that they needed the twin room. The next morning, I realized that the Dinamo team was staying for one night, and that's why they were trying to move me from the twin room to a room with a double bed and a sewage smell. The breakfast was cold every morning and had a very limited selection. Overall, I had a quite unpleasant experience and I will never return to this hotel. At check-out, the receptionist followed us to the parking lot and asked for our cnp claiming that it wasn't taken at check-in. I gave it to them.

Dear Claudia, First of all we want to thank you for choosing our services and we were honored to have you as our guests. I am sorry to hear that your stay wasn’t as you expected and I want to apologize for all the unpleasant situation that you mentioned above. I can assure you that we will consider your feedback regarding the room and cleanliness of it , breakfast quality in order to improve our services. Thank you for choosing to share your experience at our hotel and we hope you will visit us again in the future, to experience the changes made following the mentioned incidents. Best regards, Mercure Galati Centrum Team

We had asked for a quiet room, and it really was very quiet with lovely decor. The bed was comfortable, everything was s

トリップアドバイザーの評価 5.0/5

Krzysztof A トリップアドバイザー認証口コミ

We had asked for a quiet room, and it really was very quiet with lovely decor. The bed was comfortable, everything was spotless.Pillows amazing.Bathroom in our room very big and very clean room . Thank you

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 66 件のレビュー 7.9/10 ロケーション
  • 78 件のレビュー 6.9/10 客室
  • 67 件のレビュー 9.4/10 サービス
  • 58 件のレビュー 8.9/10 朝食
  • 31 件のレビュー 5.7/10 清潔さ

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