Mercure Samarinda

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 236 件のレビュー

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Mercure Samarinda - Image 1
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Mercure Samarinda - Image 3
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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, 75112 SAMARINDA, Indonesia

説明

ホテルのその他の情報

  • The hotel has a strategic location at the centre of the city.

  • The hotel has the biggest ballroom in Samarinda with Videotron and modern AV equipment.

  • The hotel has 10 meeting rooms with modern Audio Visual facilities.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel offers direct access to City Centrum mall and the movie theatre.

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ホテル所在地

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

電話番号
ファックス +62 541 526001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  236 件のレビュー

トリップアドバイザーの評価  5.0/5  1,664 件のレビュー

my first time experience

トリップアドバイザーの評価 5.0/5

Scenic59291494705 トリップアドバイザー認証口コミ

its my 18th birthday, jadi ini aku first time datang kesini sendirian and all the waitresses are soo niceee, felt so comfortable love it soo much, makanannya juga enakk, jadi pasti bakal balik lagi kesini kalau pengen me time/special ocassion

Bapak/Ibu yang terhormat, Terima kasih banyak telah memilih Mercure Hotel Samarinda untuk merayakan ulang tahun ke-18 Anda! Kami sangat senang mendengar bahwa pengalaman pertama Anda bersama kami begitu menyenangkan. Kami senang bahwa tim kami membuat Anda merasa nyaman dan menikmati hidangan yang kami tawarkan. Ulasan positif Anda sangat berarti bagi kami! Kami akan sangat senang menyambut Anda kembali kapan saja untuk "me time" atau acara spesial lainnya. Kami akan pastikan kunjungan Anda berikutnya menjadi pengalaman yang tak terlupakan! Salam hangat, Seto Marsono General Manager

review of the room

トリップアドバイザーの評価 4.0/5

Roam45075280511 トリップアドバイザー認証口コミ

the room is quite comfortable but not spacious enough. the food is quite varied but there are some foods that are not tasty such as rempeyek which is not crispy enough, cold white rice, and the choice of vegetable salad is not complete. parking is also quite difficult on weekends.

Dear Value Guest, Thank you for sharing your valuable feedback regarding your recent stay at Mercure Hotel Samarinda. We are pleased to hear that you found your room comfortable, and we truly appreciate your comments on the food and parking experience. We sincerely apologize for the issues you encountered with the food quality. Your comments about the rempeyek, cold rice, and incomplete vegetable salad have been noted, and we will work closely with our kitchen team to improve these aspects and ensure a more satisfying dining experience for our future guests. Regarding parking, we understand that it can be challenging, especially on weekends. We are looking into possible solutions to improve the availability of parking spaces, and we hope to make this more convenient for you during your next visit. We greatly value your feedback, and it helps us to continue improving our services. We hope to have the opportunity to welcome you back to Mercure Hotel Samarinda in the near future, where we aim to provide you with an even better stay. Warm regards, Seto Marsono General Manager

Reviews

トリップアドバイザーの評価 5.0/5

Wanderer56582546724 トリップアドバイザー認証口コミ

Good services from dendy at the restaurat, nice food and variatif menu Nice place at the strategic position, 8/10 for the room, good pool and good restaurant at 16th floor called “skyhouse” restaurant. Overall rating : Room : 8/10 Restaurant : 9/10

Dear Value Guest, Thank you for share your opinion of your stay with us online on TripAdvisor. What a joy to learn that your stay could be amazing one. We strive to accommodate all our guest and their needs and I am sure Denny will be exited to hear your kind comment towards him. We thank you for sharing remarks with us and look forward to welcome you back in the future. Best regards, Seto Marsono General Manager

Mercure Samarinda

トリップアドバイザーの評価 4.0/5

AFAK25 ビジネス - トリップアドバイザー認証口コミ

Stayed here 1 night for my second visit to Samarinda. It is a relief that there is a good quality hotel here. Lots of appreciation to the hotel management for the fruits and cake platter which I enjoyed thoroughly. The hotel is part of the City Centrum complex. So getting a cup of coffee or emergency medication is not a problem. The hotel is also within walking distance to Citra Niaga complex. Breakfast at Ivory restaurant was good. Lots of choices on offer. Just some minor maintenance issues, the rain shower head in room 912 wasn't working and the bathroom door looked like it has seen better days.

Dear Velue Guest, Kindest greeting from Mercure Samarinda, Thank you for the review you posted online through our TripAdvisor page. We extremely glad to hear that our Hotel and the genuine service extended by our team have impressed the latest stay you had with us. It is a pleasure to learn that you have enjoyed the Hotel facilities and service delivered by our team. I will share your complimentary to entire team as they will find it cherished and inspiring. Beside of the above we thank you for your feedback regarding the rain shower that we have check and fixed, we are regret this glitch is happen during your stay. Cannot wait to seeing you back again in the nearest future. Best regards, Seto Marsono General Manager

Dinner with family

トリップアドバイザーの評価 5.0/5

Relax49311389184 トリップアドバイザー認証口コミ

Thank you. for sky house team , give oir family best 😘😘service. especially Mr hasbi , Mrs Devi , Mr agung Mr zaka , thank you verry. much , good food , give best service 😘😘 and also mrs savitri sugesst out familly to good view . The best team and the best service thankyou all

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 91 件のレビュー 9.1/10 ロケーション
  • 304 件のレビュー 8.3/10 客室
  • 297 件のレビュー 8.9/10 サービス
  • 24 件のレビュー 2/10 インターネット
  • 213 件のレビュー 8.9/10 料理
  • 173 件のレビュー 8.6/10 清潔さ
  • 155 件のレビュー 9.4/10 設備
  • 119 件のレビュー 9.1/10 朝食

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Samarindaのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。