イビススタイルズパリガールドレストマゼンタ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 880 件のレビュー

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4 Rue Sibour, 75010 パリ, フランス

説明

ホテルのその他の情報

  • パリ東駅に近接

  • シャルルドゴール空港、スタッド ドゥ フランス、ヴィルパントへの直通アクセス

  • パリ北駅から10分

  • トリプルルーム

  • パリ中心部への簡単なアクセス

当ホテルの客室

ホテル所在地

イビススタイルズパリガールドレストマゼンタ

4 Rue Sibour
75010 パリ
フランス

GPS:48.8751474, 2.3582936

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

バラエティ豊かなビュッフェでグルメ体験をご満喫ください。敷地内で焼いたマドレーヌ、ペストリー、絞りたてのオレンジジュースをお楽しみください。快適なサービスをご用意しております。活力あふれる一日のスタートに最適です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  880 件のレビュー

トリップアドバイザーの評価  3.7/5  79 件のレビュー

Ibis Styles Magenta. Awful customer service

トリップアドバイザーの評価 1.0/5

Cool_Person303 トリップアドバイザー認証口コミ

For balance, I have stayed at the Ibis Styles Magenta twice before and it has been great. But! This is the first time there has been a problem with the room and the customer service was awful. We arrived in the morning and our room wasn’t ready so we went off exploring and came back in the evening to check-in. By this time there was a different staff member on. She told us that the room we had booked was faulty and we had been moved to the main Ibis round the corner. We went to have a look and it was ok but not what we had booked so I went back to ask if they could organise for us to move to an Ibis Styles and that we didn’t mind moving area. And this is where it all went wrong. She was so rude! Firstly she was affronted that I didn’t like the main Ibis and was very clear that she would not be looking for an Ibis Styles for us. As she was still checking people in when I was speaking with her I queried this and she said they were checking into double rooms. I asked why she hadn’t offered us that and she said the hotel was overbooked! This made me wonder if the room was actually faulty or just no longer available. I then asked to see the faulty room and she said she wouldn’t show me and that I had to accept the Ibis we had been moved to. As a last resort I asked to speak to the manager but she said she wouldn’t disturb them. Fair enough as it was the evening but when I asked if I could speak with the manager the next day to try and move to an Ibis Styles she said no and that the manager wasn’t available til Friday (it was Tuesday) but she confirmed the manager was working all week! So all in all a horrible customer service experience. All that was needed was for the lady to try just a little bit. She clearly didn’t think she had to. I know Ibis is a budget brand so maybe it’s wrong to expect some basic level of customer service? And to perhaps highlight the point. The lady at the reception at the main Ibis was so lovely and helpful. She could see we’d not have a great time at the Ibis Styles and she didn’t have to get involved but she was so sympathetic about it and gave me a free glass of wine. So kudos to her as she made the experience not feel as bad. Wish I could have written the same about Ibis Styles Magenta. I think it’s when things go wrong that you find out how good a hotel is, or not!

空港からのアクセスに便利

お客さまの声 4.5/5

Y. 一人 - 確認済みレビュー すべて

パリ北駅、東駅、地下鉄の駅に近く便利。部屋も広く清潔です。

Yokoo様 この度は、当ホテルにご宿泊いただき、誠にありがとうございます。便利な立地や清潔なお部屋をお褒めいただき、大変嬉しく思っております。またのご利用をお待ち申し上げております。 ibis Styles Paris Gare de l'Est Magenta

Overbooking and poor reaction

トリップアドバイザーの評価 1.0/5

danielaY8720LS トリップアドバイザー認証口コミ

Hello Sirs, I have had an open complaint with you since October 7, 2024 with no solution. I paid for a room and when I arrived it wasn't available (my son had to sleep on the floor). No one is saying what will be done? ibis Styles Paris Gare de l'Est Magenta Reservation NQVHDNSS. Offering a points voucher that can't be used in any hotel (only some of the more expensive ones) is a bad proposition, imagine if it were the other way around and something wasn't fulfilled by the client.

Hotel with the feeling of a Youth Hostel....

トリップアドバイザーの評価 1.0/5

Voyage648647 トリップアドバイザー認証口コミ

My review was deleted so thought to write one here. The Hotel has the feeling of a Youth Hostel and staff that are similar (hard to get a smile or interaction with them... not the usual hotel staff...) The room was small...the bathroom even smaller - barely enough room to use the toilet! Broken features were: - Table lights - Aircon The Breakfast was fairly basic It won't be on my list of places to stay in Paris... Avoid

Worst stay ever

トリップアドバイザーの評価 1.0/5

stevenjN2778GJ トリップアドバイザー認証口コミ

The venue said it was wheelchair accessible - it wasn't. As a wheelchair user I couldn't get into the hotel or downstairs to breakfast. Room was not clean. Very noisy outside all night and felt dangerous. Only single glazed window. Terrible experience and would never return.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 555 件のレビュー 9.2/10 ロケーション
  • 714 件のレビュー 5.9/10 客室
  • 636 件のレビュー 9.2/10 サービス
  • 8 件のレビュー 4.3/10 インターネット
  • 495 件のレビュー 7.8/10 朝食
  • 483 件のレビュー 4.2/10 快適さ
  • 298 件のレビュー 7.7/10 清潔さ
  • 136 件のレビュー 3.3/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。