阁列克星敦 21C 博物馆酒店

客户意见评级 (ALL 评级) 4.3/5 1,706 评论

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阁列克星敦 21C 博物馆酒店 - Image 1
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167 West Main Street, 40507 列克星敦, 美国

描述

酒店其他优惠

  • 这是一种将当代艺术与奢华和南方的热情好客相结合的体验。

  • Lockbox 酒店提供富有创意的当地美食的轮回艺术展出。

  • 轮回展出震撼的当代艺术反映了当今艺术的全球性

  • 为客户设计的当代家具、舒服的浴袍和 Malin + Goetz 洗浴用品。

  • 客房采用了高吊顶和复古大窗户。

我们的客房

酒店位置

阁列克星敦 21C 博物馆酒店

167 West Main Street
40507 列克星敦
美国

GPS:38.047194, -84.4975089

电话
传真 +1 859-899-6801

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Lockbox

Lockbox sources local high quality ingredients around the Bluegrass region to create thoughtful preparations and cooking techniques in a contemporary setting. Space highlights historic features and offers individual or communal tables.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,706 评论

TripAdvisor 评级  4.5/5  1,120 评论

Disappointing

Tripadvisor 评级 3.0/5

dbh137 经 TripAdvisor 认证的评论

Check in was a huge pain. Front desk staff didn’t really care when we shared concerns with the basketball-sized wet spot in the carpet. Good times. Mediocre at best. Sad to see 21C lose a step. Disappointing. We won’t be going back. It’s a shame because we used to seek out 21C hotels.

dbh137, Sincerest apologies for our lack of empathy to you during your stay with us, I can assure it was unintentional. Moreover, I will follow up with our teams to see what went amiss. With the torrent amount of rain we have seen recently from Helen, I would not be surprised if that is were this water spot came from. I will ensure that this is passed on to our maintenance department for further inspection. We would hate to lose you as a customer, and hope that you will give is another chance to redeem ourselves in your eyes. Should you change your mind please feel free to email me directly. All the best, Sarah Grindle Rooms Director

AMAZING!!

Tripadvisor 评级 5.0/5

Melissa I 商务住宿 - 经 TripAdvisor 认证的评论

This hotel was outstanding! Absolutely beautiful, stunning artwork, and such an amazing room. The front desk staff were friendly and engaging. Very clean, bright and inviting. Location is close to great are near, night life, restaurants, boutiques and bars. I purchased the bath robe because I fell in love with it!! The only critique would be that I would prefer that the hot water was more hot. I would absolutely take advantage of staying here again!

Thanks Melissa! We appreciate your kind words. I will make sure to share this with our team. PS we will look into the water temp :) Best, Sarah and Lex Team

Prepaid reservations not honored.

Tripadvisor 评级 1.0/5

allisonf233 商务住宿 - 经 TripAdvisor 认证的评论

Don’t try to book a room here. Arrived yesterday at the hotel for a prepaid reservation for 2 nights with 2 rooms on a booking that was made a month ago through American Express. We arrived around 5pm. After 15 minutes of standing around and watching other groups get checked in, we were told the hotel did not have rooms for us. There was a brief apology before offering us a Residence Inn room (3 star vs 4 star) in exchange. I responded that the Residence Inn is not a comparable hotel and suggested other 4-star hotels in the area by name. The front desk told me they could call another hotel to find availability but they wouldn’t pay for it and charges there would be my responsibility. I reiterated that this was not an acceptable response and they suggested I file a dispute with my credit card. I was offered nothing else. We asked for manager. One never appeared. I did not want to cause a scene, but this is my first time visiting this part of the country. I was the only non-white person checking in. Other, all-white, groups were accommodated before and after me. I had to pay out of pocket, last minute rates to a comparable hotel down the street. This cost me hundreds of dollars. A truly embarrassing experience.

Hi Allison, I am sorry that your requested room was unavailable. We would like to make it up to you, and hope that you will give us a second chance. Please feel free to reach out at any time. Best, Sarah and Lex Team

Comfortable stay at a historic old building in downtown Lexington-with artwork.

Tripadvisor 评级 4.0/5

Joe B Couples - 经 TripAdvisor 认证的评论

We were looking for a hotel within a fairly short distance for a one night stay for our anniversary. As Louisvillians we are familiar with the 21C in our hometown and at my wife’s suggestion we decided to try the location in Lexington. We were fortunate enough to find a deal that included breakfast(well, actually $18 apiece). Although not quite as impressive as the Louisville location we enjoyed the charm of the old historic bank building and the unique artwork that made it feel special. The staff were cordial and polite. The room had a beautiful view of downtown and the Lexington courthouse plus a comfy bed. Bright, airy and modern we were content with our choice. The only thing missing was a small fridge and microwave.As longtime Hilton Rewards Members we became accustomed to those amenities. Do note it’s valet parking only and that is $30 extra. Valet service was quick,painless and friendly. We also had reservations for dinner at The Lockbox which I will include in a separate review.

Thanks Joe for your feedback, we will pass this along to our team as I know it will serve as encouragement. All the best, Sarah and Lex Team

Unique, luxurious and admirable

Tripadvisor 评级 5.0/5

TR26 经 TripAdvisor 认证的评论

Our first stay at a 21c was in the Nashville location (now sold to Hilton!) last year. At the time, my wife told me she wanted to stay at all of them. So this year I planned that we would celebrate both our birthdays and anniversariy off the official date and overnight at this 21c. I am now of the impression that they're all superb, genuine treasures for the city they're in, and well worth the trip. Our room was comfortable. Sleep quality excellent. The bathroom is especially nice. Note that there is only desk space for one computer--I have concluded that I can do without mine for a night so it's OK for us, but others might need to take turns or resort to their business center. All 21c locations contain a free art gallery, open 24/7, as a community service. They have several permanent pieces on display throughout their lobby, and several galleries on the second floor where special exhibitions are shown. The exhibition on this visit was "Labor and Materials", visual arts homage to labor, construction and manufacture--and it was excellent. There was one imperfection. I suddenly had to write a short piece, and with no computer, I tried to use their business center. But I could not access the internet through their wifi using the Apple computer in that center--nothing we tried worked. So I had to resort to composing the thing on my mobile phone--hope I never have to do that again. Staff is consistently happy and helpful. We learned that 21c pays employees a living wage plus health insurance and 401(K) plan--which makes me even happier to give them my business. This location isn't as spectacular as Nashville was--but I'm entirely pleased and eager to add the next 21c to our record.

Thank you so much for the lovely review! We are thrilled to see you enjoyed your time at 21c Lexington as well as a few of our other properties! We take great pride in our team, rooms, and museum. I am so glad that you were able to enjoy all aspects during your latest stay. The next time your travels take you to Lexington, please be sure to reach out. We can't wait to welcome you back again soon! All the best, Kerstin

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其他网络用户评价我们的酒店

  • 530 评论 9.2/10 位置
  • 926 评论 6.9/10 房间
  • 761 评论 7.5/10 服务
  • 16 评论 2.6/10 上网
  • 338 评论 4.5/10 清洁度
  • 301 评论 7.9/10 食物
  • 258 评论 5/10 设施
  • 256 评论 8.4/10 氛围

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