21c Museum Hotel Durham 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,528 件のレビュー

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21c Museum Hotel Durham - Image 1
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111 North Corcoran Street, 27701 DURHAM, アメリカ合衆国

説明

ホテルのその他の情報

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

当ホテルの客室

ホテル所在地

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
アメリカ合衆国

GPS:35.9960597, -78.9017867

電話番号
ファックス +1 919-956-6701

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,528 件のレビュー

トリップアドバイザーの評価  4.2/5  991 件のレビュー

2025エクセレンス認証

Exceptional hotel

トリップアドバイザーの評価 5.0/5

Linda B トリップアドバイザー認証口コミ

We spent 4 nights at the 21c Museum hotel.. This experience from beginning to end was exceptional- the folks at the front desk were helpful and polite and gave us some background on the art. The bed was very comfortable( I have a bad back so this matters). The service was what you would get at higher end hotels. The hotel is spotless, the room serviced everyday without asking , This hotel is an old bank with many sections such as the vault and the flooring preserved. Everyone from the valets to the front desk were polite and you can tell took pride in their job. The shower in room 612 was exceptional. We loved everything about this stay. If you like the Raddison go to a Raddison- if you want a truly unique experience, surrounded by art and excellent service, book this hotel!

Great stay in Durham

トリップアドバイザーの評価 4.0/5

BeachLover36 トリップアドバイザー認証口コミ

Lovely hotel in the heart of Durham. Hotel was clean and comfortable. We were there for a family wedding and had a very nice stay.

Massage at the Spa

トリップアドバイザーの評価 5.0/5

Megan M トリップアドバイザー認証口コミ

I saw Brandon for a 90 min massage and he was incredible. I've had many massages and he was absolutely the best. He was professional, accommodating, deliberate in his technique, and made sure to set the tone with a calm and relaxing environment. I look forward for my next trip back and will be booking again.

Dear meganminor, Thank you for your kind words regarding your recent experience at our spa. We are thrilled to hear that Brandon provided you with an exceptional massage and created a calming atmosphere for your relaxation. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back on your next visit and hope to provide you with another remarkable experience. Best regards, 21c Museum Hotel Durham

Manhattan vibes in a Southern City

トリップアドバイザーの評価 5.0/5

Jaki M トリップアドバイザー認証口コミ

The 21c Museum Hotel will definitely be my go to spot when I’m in Durham. I walked to the guest check-in and was instantly mesmerized by the art! The room was curated so beautifully that I forgot I was actually supposed to check in. Hamid greeted me with the best energy and really set the tone for the warmness I would experience with the rest of the staff. My room was super clean and I loved the way the room was decorated. The catered food was spot on and Sarah was so attentive to our company’s needs. Even the gentlemen at Valet were amazing! The hotel is in walking distance of the Amtrak station and the view from my room was stellar. I look forward to visiting Durham again just to stay at 21c Museum Hotel.

Dear 430jakim, Thank you for taking the time to share your delightful experience at the 21c Museum Hotel Durham. We are thrilled to hear that our unique art installation captivated you and that you found your room beautifully curated and impeccably clean. It is wonderful to know that Hamid and the rest of our team contributed positively to your stay with their warm hospitality. We are also pleased to hear that you enjoyed the catered food and appreciated Sarah's attentiveness, as well as the service from our valet team. Our location is indeed convenient for exploring the area, and we are glad you enjoyed the stunning views from your room. We look forward to welcoming you back on your next visit to Durham. Thank you for choosing us as your go-to hotel. Best regards, 21c Museum Hotel Durham

Too many issues....

トリップアドバイザーの評価 3.0/5

Jay S トリップアドバイザー認証口コミ

My wife and I stayed here because of good reviews, convenient location, and a reasonable price. The staff we came in contact with were friendly... the room was clean. However, several issues made the stay less than memorable. We entered our room and found the temperature at 79 degrees - though the thermostat was set as low as it could be at 65. Also, the main sitting area was very dark - not helped by the fact that the chain-driven blind was stuck in a way that prevented opening. I contacted the front desk and, to the hotel's credit, a maintenance person came within 10 minutes. She worked with the blind enough to open it up about 2/3 of the way, allowing light to enter. It still couldn't be adjusted, but that was OK with us... we had some light. She also called someone in the building regarding the heat in the room, and he made some kind of computer adjustment & we were told that the AC would now work. We left for a concert and returned late.... there was no improvement in the room's temperature. It never got below 76 degrees during our stay. We were in no mood to ask for a change of room by that late hour... Maintenance in general in the room was not up to a high standard. There was a cracked window pane, the panel surrounding one light switch outlet next to the bed simply fell off if touched, and both shower heads had leaks at their bases. So.... my overall impression was not positive. I wouldn't choose the 21C next time.

Dear Jbird123, Thank you for taking the time to share your experience at 21c Museum Hotel Durham. We appreciate your kind words regarding our staff and the cleanliness of your room. However, I regret to hear that you encountered several issues that detracted from your stay. We take the comfort of our guests very seriously, and I apologize for the temperature issues you experienced in your room. While our maintenance team responded promptly, I understand that the adjustments made did not meet your expectations. Additionally, I am sorry to hear about the condition of the window and light switch panel, as well as the leaking shower heads. Your feedback is invaluable, and I will ensure that it is addressed with the appropriate departments. We strive to provide a memorable experience for all our guests, and I am disappointed to learn that we fell short during your visit. Thank you once again for your insights; they are essential as we work to improve our services. Sincerely Reto

との提携 TripAdvisor

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