21c Museum Hotel Durham

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 1,400 件のレビュー

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21c Museum Hotel Durham - Image 1
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111 North Corcoran Street, 27701 DURHAM, United States

説明

ホテルのその他の情報

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

当ホテルの客室

ホテル所在地

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

GPS:35.9960597, -78.9017867

電話番号
ファックス +1 919-956-6701

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  1,400 件のレビュー

トリップアドバイザーの評価  4.0/5  959 件のレビュー

Staff committed to ensuring you have a fantastic experience

トリップアドバイザーの評価 5.0/5

Good2bKing81 Couples - トリップアドバイザー認証口コミ

Damien Jones was so kind and amazing to look at our accommodations and move us up from the 3rd floor to the 11th floor with the best views!! And Danny, the valet attendant, was exceptionally awesome with providing champagne flutes and an ice bucket to help us celebrated our 1st anniversary. Victoria, at the bar in Counting House, is a spirit savant and knew exactly the best mixes to make our night one of the best. All of the staff were so attentive and mindful to ensure we could have the best experience!

Dear Good2bKing81, Congratulations on your anniversary and thank you ever so much for the amazing review. We are thrilled to hear about your positive interactions with the team and that you had such a favorable experience while here at the property. I do hope that we can welcome you back again very soon for another memorable visit! Warm Regards, Michael.

Disappointment

トリップアドバイザーの評価 2.0/5

325kaki54 トリップアドバイザー認証口コミ

We checked in and arrived in our room to find the main light fixture out as well as a bathroom light. We have been sitting in the dark after a long day of travel. Two polite requests to make the repair have produced no results. Quite a disappointment.

Dear 325kaki54, Thank you for taking the time to post a review and tell us about your recent visit to 21c Durham Museum Hotel. We are truly sorry that your experience did not meet your expectations and please accept our most sincere apologies. At 21c, we strive to provide a superior service experience for every customer and therefore your feedback is vital to us. Please rest assured that we always take such feedback in the most constructive fashion, in our efforts to continuously improve any guest experience within our control. That being said, we would welcome the opportunity to recover from this shared disappointment and to somehow make up for any shortcomings experienced. If it is the case that your travels bring you back to Durham in the future, please do let us know as we would like to make this up to you and significantly improve your experience. Yours Sincerely, Michael.

Simply Beautiful Simple Beautiful

トリップアドバイザーの評価 5.0/5

GrandTour38727754203 ファミリー - トリップアドバイザー認証口コミ

From the time we arrived at the hotel the Valet gentleman were very nice and helpful. Once we arrived to check in Damien was wonderful with his excellent customer service to my husband and I. He and that welcome personalities view from our room was so beautiful. The hotel museum blew our mind. We would like the time to Thank Damien for his awesome hospitality and yes we are already planning on coming back in June 2026. Thank you 21 Museum

Dear GrandTour, Thank you ever so much for the amazing review & kind words about the team. We are just thrilled to hear of your positive experience at the property & especially with Damien at the Front Desk. I do hope we can welcome you back again very soon for another great visit! Warm Regards, Michael.

Wedding weekend made extra special by the staff at 21C!

トリップアドバイザーの評価 4.0/5

Lesley S トリップアドバイザー認証口コミ

We had our wedding guests stay at 21C. Starting with the valet, on to the front desk, the bar, the manager, the staff here is kind, helpful, responsive, very professional. I can’t say enough great things about all the people we met and worked with at the hotel! All the people we worked with helped to make the wedding weekend easy and wonderful! The event group helped arrange a brunch which was delicious and had attentive servers. The hotel is a museum, so not a typical hotel layout. This adds interest and uniqueness. The rooms are a bit dark. The beds were comfortable, but the pillows were stiff. It seems to be ready for a refresh. Location is central in downtown Durham. We were able to walk to all that we were doing. Give this hotel a visit!

Dear EWlesleys, Thank you ever so much for the amazing review which makes all of our collective efforts so much more worthwhile! We are just thrilled to hear of your positive experience at the property & with our team. I do hope we can welcome you back again very soon & continue to exceed your expectations! Warm Regards, Michael.

Excellent hotel near DPAC

トリップアドバイザーの評価 5.0/5

Martha G トリップアドバイザー認証口コミ

Staff welcoming & helpful. Valet parking was well worth it as streetside parking was difficult near the hotel. Bed was very comfortable. Bathroom & shower spotless! Bonus was our corner room with a view of the Christmas festival & tree lighting going on. Enjoyed the art museum aspect as well. Some reviews reported only 1 elevator working, but this seemed to be a safety feature to keep non-customers from getting upstairs. Truly was not an issue despite a full hotel. Just a 5 minute walk from DPAC, Durham Bulls Stadium & many restaurant choices. Would highly recommend!

Dear J851PAmarthag, Thank you ever so much for the amazing review. We are thrilled to hear about your positive interactions with the team & that you had such a favorable experience while here at the property. I do hope that we can welcome you back again very soon for another memorable visit! Warm Regards, Michael.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 377 件のレビュー 3.2/10 設備
  • 376 件のレビュー 4.1/10 快適さ
  • 310 件のレビュー 3.8/10 清潔さ
  • 63 件のレビュー 5.8/10 朝食

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