21c Museum Hotel Durham

It started at arriving. Were told to check in on 2nd floor then come back and we will valet car. Front desk headed by young unaware individual. Didn’t care about valet confusion nor whether you got your room. Room needs upgrades. Three switches in bath only one works - luckily for lights. Control for heat / air not working. The place needs a full makeover. Go to another hotel.

We came to Durham to see Crowded House at the Carolina Theater. Traveling from Charlotte, we stayed one night on the 10th floor in room 1007. Arrived at 4pm check in to valet parking (15 dollars) and didn’t see our car until check out. This hotel is right in the center of it all!! Check in is second floor of the museum. All of the staff was so nice and helpful. Room: Wow! Apartment like in an L shape with city views all around. Worth the money! Cozy sitting area with tv. Bathroom was huge with the hottest and most inviting shower. All hair and soap products provided. The bed was comfy and so cool with the city views. Artwork in living room. Many times it seems old buildings don’t feel clean. This was not the case. The place was spotless. We needed ice and towels after the concert and it was quick and delivered with a smile. Location: Our favorite part was popping out of the building to the sights, sounds, and smells of Durham. It was hard to choose where to eat!! We had a nice stroll and dinner before returning to hotel to change for concert. The theater was a pretty 4-5 minute walk. The beauty of this part of Durham is the walkability. Safe, clean, and beautiful weather. We had the best time! And a short walk back at 11:30pm after the show made me feel like I was in a major city. My husband planned this 24 hr trip in the middle of the week and it was just such a nice little break. Figure out your restaurants before getting here. It can be overwhelming because so many! The 9th street bakery is wonderful and we had a delish breakfast at Beyu…. A great little am walk from the hotel!! We will be back… don’t hesitate on this one!

THIS PLACE IS SO OVER PRICED! ASKED FOR ICE THAT WAS NEVER BROUGHT TO OUR ROOM. CUSTOMER SERVICE WAS TERRIBLE. ONE NIGHT STAY SATURDAY THE 13TH OF MAY WAS 720.00. REALLY FOR THAT! I NEVER WRITE THESE UNLESS IT IS AN EXPERIENCE. YOU HAVE BEEN WARNED AGAINST THIS PLACE.

We stayed in a luxury suite (room 1403) for 1 night for my daughter’s 16th birthday. The room was absolutely beautiful and big! The view was great and we couldn’t hear anything from rooms (that were definitely occupied) on our floor. The photos of the suite on the hotel’s website do not do it justice. The bathroom was spotless and the shower had convenient hand-held shower sprayer and shower head. The king room had a separate changing room/closet with dresser. The living room was completely separate with a large pocket door. My daughter and her friend shared the king bed and I stayed on a rollaway twin bed in the living room. Every single member of the staff is welcoming and the valet guys are super! There is a wonderful, large market across the street called for snacks/drinks/souvenirs Plan your next stay in Durham here, you won’t be disappointed.

Se volete dormire in un posto davvero particolare .... beh l’avete trovato! Sembra di stare in una galleria d’arte. I particolari sono curati e ad ogni angolo si trova qualcosa da scoprire. Camera spaziosa e letto davvero comodo. Personale gentile ed accogliente