21c Museum Hotel Cincinnati

21c Museum Hotel Cincinnati

Giudizio clienti (Valutazione ALL) 4.4/5 2.326 recensioni

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I plus dell'hotel

  • Al 21c, scoprirete l'arte contemporanea nei posti più imprevedibili.

  • La Spa al 21c rappresenta la meta esclusiva per farsi coccolare a Queen City.

  • Il Metropole, offre un approccio contemporaneo alle tecniche di cottura del vecchio mondo.

Hotel approvato ALLSAFE

Posizione dell'hotel

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
Stati Uniti d'America

Telefono +1 513-578-6600

Fax +1 513-578-6601
  • In aereo

    COVINGTON A 16km / 10 miglia

  • In aereo

    LUK A 9km / 5 miglia

Coordinate GPS:39.1030112, -84.5120188999

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Gli animali sono i benvenuti
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Aria condizionata
  • Wifi
  • Bar
  • Sale riunioni

METROPOLE

Diretto dall'executive chef David Kelsey, il menu è incentrato su piatti cucinati in un focolare su misura. Una vetrina per coltivatori e produttori sostenibili della regione.

Le nostre sistemazioni

Con 156 camere spaziose piene di arredi personalizzati che gli conferiscono un aspetto decisamente residenziale, offre una pausa confortevole dagli stimoli dell'arte e dalla vibrante energia che riempie le gallerie del museo. Dotate di letti confortevoli, morbidi accappatoi e set di cortesia Malin + Goetz, le camere includono tutti i lussi che vi aspettate dal 21c.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  2.326 recensioni

Giudizio TripAdvisor  4.5/5  1.799 recensioni

Disappointing

Punteggio Tripadvisor 2.0/5

Dennis G Viaggio con amici - Recensione certificata TripAdvisor

Disappointed. I had heard good things about this hotel. Getting off the elevator on the 6th floor, the walls were all scuffed up from years of suitcases. The room had some maintenance issues, windows were filthy, no cold water in the shower and the humidity made the sheets feel “wet”. I expected more.

Hello Dennis, Thank you so much for you feedback. We truly appreciate your time! I am so sorry that your stay did not meet your expectations. Please know that I have relayed your sentiments about the common areas and your room to our Maintenance Team - Looks like we need a little refresh after a hectic summer. I can assure you that the items you mentioned are certainly not typical of our normally high standards of cleanliness and upkeep at 21c Museum Hotels. Please let me know the next time you are in the Queen City, as I would love to offer you a complimentary stay to deliver the true 21c Experience. Reach-out to me directly and I promise to take excellent care of you! Thank you again, and I look forward to hearing from you in the near future. Sincerely Darek Jerome Front Office Manager

Good hotel with small exceptions

Punteggio Tripadvisor 4.0/5

Baferd74 In coppia - Recensione certificata TripAdvisor

Our reservation somehow got canceled but when we got to the front desk both the manager and Betty were extremely helpful in obtaining a room. Betty was very gracious and efficient and fun. She’s a valuable asset to the front desk. Unfortunately the water pressure and showerheads in the room were awful. That definitely needs to be changed. No breakfast or coffee downstairs. Machine in room not a great option. The room was very clean and the bed was comfortable. The view of the city was good from the room. We did not eat at the restaurant as we had made prior reservations but the food looked good. The drinks were very good from the bar. Museum was interesting to peruse the first day . Took about 10 minutes.

Hello, Thank you so much for leaving a review of your recent stay with us at 21c Museum Hotel Cincinnati. I am so happy that you mentioned our Front Desk Agent, Betty. She is truly a delight and has become such a valued member of our team. I will be sure to share your kind words with her! I apologize for the issues you experienced with your shower - Please know that I have relayed your comments to our Rooms Department so that we can resolve the issue for any future guest. Thank you for your insight. Also, I am pleased to announce that we will be returning to full brunch service in our restaurant next month. Please let me know the next time you are in town, so that I can treat you to complimentary breakfast on us. Thank you again for the review, and we hope to see you again in the near future! Sincerely, Darek Jerome Front Office Manager

over-priced!

Punteggio Tripadvisor 3.0/5

DONOVANC250 Recensione certificata TripAdvisor

While the rooms are sizable and well appointed, when you get of the elevators and start down the hallway the building has a dingy feel to it. The housekeeping staff wasn't on their game when they cleaned our room. There was hair in the bathroom and on the night stands, we wiped them off, as we were only going to be there for one night. The bathroom was appointed with ceramic tiles that I'm sure were supposed to lend to it being the museum hotel but we found peculiar. The real problem was the staff, check in went great and she even told us which one of the garages to park in. It was later that evening when we were returning to the hotel that staff was sub-standard. We wanted to ask about food options that late in the evening and as the gentleman at the desk was helping another patron, I waited to ask a couple of questions, when he finished with that guest i stepped up and looked directly at me as I was in mid-sentence and turned and walked away without any acknowledgement. We turned our attention to lady that was working the desk with him and she was not really wanting to be of much assistance, the attitude that we were picking up on is she was more bothered by us than anything else, and neither one of us did anything to illicit this type of response. The art was not very impressive. What you are going to spend to stay here will get you a better room and better service elsewhere, but as they say location,location, location.....that's the only thing this place has going for it.

Hello Donovan, Thank you so much for your thoughtful review. I am truly sorry for the different issues that you experienced during your stay with us at 21c Cincinnati. Please know that I have relayed your comments about the cleanliness of your room and the upkeep of the guest hallways to our Rooms Department. I am most disappointed in hearing about your experience with our Front Desk staff. We are known for our exceptional guest service, and I am truly shocked upon reading your review. I will be personally speaking to each of our Front Desk Agents in regards to this incident - It is truly not in line with our high standards and is not representative of the kind of experience we hope to offer our valued guests. I am sorry for the way that this interaction negatively impacted your stay with us. We will be changing-out our current art exhibition next month and will also be returning to full breakfast service in Metropole. Nothing would thrill me more than to win back your confidence and treat you to the true 21c Experience the next time you are in town. Please reach-out to me directly so that I can arrange all of the details of your reservation. Thank you once again for your time and feedback. Have a wonderful weekend and I hope to hear from you in the near future! Sincerely, Darek Jerome Front Office Manager

Would come back

Punteggio Tripadvisor 4.0/5

open_to_the_world In famiglia - Recensione certificata TripAdvisor

I would absoultely stay here again. The staff were customer service orientated. However front desk did not seem familiar with surrounding area eateries & attractions. Also asked for room with view & it turned out to be of the back of the building. Needed maintenance due to clogged toilet & they were very prompt in addressing issue. Made appt. For facial service which was highly enjoyable. Recommend you make it in advance as a lot of clients are "regulars". Great art and fantastic adjoining restaurant Metrople(make reservations) Skip high priced valet and park at garage at 600 vine (beneath prime steakhouse) less than block away.

Hello, Thank you so much for your review! We are so happy that you enjoyed your stay with us at 21c Museum Hotel Cincinnati. Our apologies for not quite getting you into the right room, but we would love to accommodate you on your next stay. We are thrilled that you were able to experience everything that we have to offer, from the art to the spa to the restaurant to the comfortable bed! We certainly hope to see you again in the near future. Have a fantastic weekend! Sincerely, Darek Jerome Front Office Manager

Esperienza bella ed originale!

Punteggio Tripadvisor 4.0/5

Diana C Affari - Recensione certificata TripAdvisor

Lo consiglio! Molto originale con reception tipo galleria d'arte e...pinguini formato reale che trovi nella stanza! La stanza era molto bella così pure il bagno....nulla da dire! La colazione si fa al bar/ristorante accanto (non inclusa) ma è ottima..... Ci tornerei volentieri....

Grazie! We deeply appreciate your kind review and we do hope to welcome you back soon. Our restaurant offers excellent lunch and dinner choices as well, and our art exhibitions change about every six months. We also invite you enjoy our sister properties in Louisville, Bentonville, AR, and Durham, NC (opening in 2015!).

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