21c Museum Hotel Cincinnati

Giudizio clienti (Valutazione ALL) 4.2/5 2.430 recensioni

21c Museum Hotel Cincinnati - Image 1
21c Museum Hotel Cincinnati - Image 2
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609 Walnut Street, 45202 CINCINNATI, Stati Uniti d'America

Descrizione

I plus dell'hotel

  • Al 21c, scoprirete l'arte contemporanea nei posti più imprevedibili.

  • La Spa al 21c rappresenta la meta esclusiva per farsi coccolare a Queen City.

  • Il Metropole, offre un approccio contemporaneo alle tecniche di cottura del vecchio mondo.

Le nostre sistemazioni

Posizione dell'hotel

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
Stati Uniti d'America

Coordinate GPS:39.1030112, -84.5120188999

Telefono
Fax +1 513-578-6601

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

METROPOLE

Diretto dall'executive chef David Kelsey, il menu è incentrato su piatti cucinati in un focolare su misura. Una vetrina per coltivatori e produttori sostenibili della regione.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  2.430 recensioni

Giudizio TripAdvisor  4.5/5  1.840 recensioni

This should not be an American Express Fine Hotel

Punteggio Tripadvisor 2.0/5

Melodie H Recensione certificata TripAdvisor

I don't know why this is featured on American Express Fine Hotels. The room though spacious needed a remodel. The banquet in the room with benches had torn, dirty soiled fabric. We asked to move to another room, and we were moved but moved to a smaller room. The room service food was terrible. When I ordered toast, I got one piece of toast, grape jelly, and no butter. There were no yogurt pancakes or French toast. The offerings were very slim. My husband ordered oatmeal; it was just a hard blob in a bowl, no brown sugar, no milk, no fruit or nuts. Strange! We only had it twice due to the included breakfast with our hotel purchase, and on both days it was equally horrible. Pricing at $39 per night seemed high for Cincinnati.

Dear Melodie, Thank you for taking the time to provide feedback on your recent stay with us. I am so sorry that your experience was not in keeping with our standards. Please know that your experience is certainly not what we strive to achieve. I would love to have the opportunity to speak with you about your visit and offer you a complimentary return stay if you would consider giving us a second change. Please feel free to reach out to me at 513-578-6605 or at smeszoly@21chotels.com. Sincerely, Shelley

Interesting hotel

Punteggio Tripadvisor 3.0/5

Digital F Per affari - Recensione certificata TripAdvisor

It’s an interesting concept. I like the art gallery. The lack of a true lobby experience coupled with a restaurant that is closed most of the day makes it a tough place for the business traveler. The room was OK. Location was OK. I would return. Staff was excellent at the front desk. Restaurant staff? Not so much. Served me burned food, too.

Hello, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by our restaurant, Metropole, not having hours that accommodated your schedule during your visit. Your input is valuable to us, and we will strive to improve in this aspect. Thank you as well for the kind words regarding our front desk staff. We hope to have the opportunity to welcome you back in the future to have another chance to impress you with your restaurant experience. Warm regards, David Kennedy Director of Operations 21c Museum Hotel Cincinnati

Staff was great the building was disappointment

Punteggio Tripadvisor 3.0/5

Jeremiah C Recensione certificata TripAdvisor

The service was top notch. Twice I called the front desk. Both times they brought what i needed directly to my room. As for the hotel as a whole it seemed dated.I had to request a refrigerator. There were no garbage cans in the room. My wife and I went to walk the exhibits but the first two floors smelled like deep fryers.I’m not sure if there was issues in the restaurant with the vents, but it was strong.Just wasn’t the luxury I expected from this hotel..

Dear Jeremiah, Thank you for taking the time to review our hotel. I am thrilled that you enjoyed the service from our team, however I am disappointed that we let you down with the building. Please know that we will use your comments to improve and would welcome the opportunity to make amends. Please reach out to me directly to discuss. Best Regards,

Disappointing Experience

Punteggio Tripadvisor 1.0/5

Joshua V Recensione certificata TripAdvisor

Josh 万酒兮🇺🇸: [Photo] Josh 万酒兮🇺🇸: [File] Josh 万酒兮🇺🇸: My stay at the 21C Museum Hotel in downtown Cincinnati was overall satisfactory in terms of cleanliness and room quality. However, I had an extremely disappointing experience that significantly impacted my trip. As someone traveling from China to Cincinnati, I relied heavily on my iPhone for essential tasks such as managing my funds and arranging transportation. Unfortunately, the charging port for iPhones in my room was broken, which I only discovered the morning after my arrival. This left me stranded without a functioning phone or any means to access my electronic funds. Considering the premium price of the hotel and its positive reviews, I was shocked to find myself in this situation. When I approached the hotel lobby for assistance and asked if I could borrow a charger, I was informed that I would need to purchase one for $20 USD. This was deeply frustrating, as my dead phone meant I couldn't access any funds, including the money required to buy a charger. I felt incredibly uncomfortable and isolated in an unfamiliar city. Fortunately, I found help at a nearby establishment, Nada, where they allowed me to charge my phone. While I am grateful for their assistance, I can't help but feel disappointed in the lack of empathy and understanding from the 21C Museum Hotel. Given the circumstances of their broken docking port, I expected more consideration and assistance. This experience has left me with a negative impression, and I would caution anyone considering this hotel to be aware of potential issues and the hotel's response to them. The situation I faced was not only inconvenient but also unnecessary, and it has unfortunately overshadowed the positive aspects of my stay.

Dear Josh, Thank you for taking the time to review our hotel. While I am happy to read that your overall stay was satisfactory, I am sincerely sorry that we disappointed you during your stay. You are absolutely correct that we could have resolved this issue for you quickly and with empathy for the situation. It was a complete miss on our part - especially with our docking station not working. Please know I have used your feedback as a training tool for our teammates so that this type of situation never happens again. I also asked our Engineering team to fix the docking station! Please know that this is certainly not the impression we want to leave you with. I would love the opportunity to make amends if you would consider it on your next return to Cincinnati. Please reach out to me directly if you are returning and I can assist you personally. Best Regards,

Esperienza bella ed originale!

Punteggio Tripadvisor 4.0/5

Diana C Per affari - Recensione certificata TripAdvisor

Lo consiglio! Molto originale con reception tipo galleria d'arte e...pinguini formato reale che trovi nella stanza! La stanza era molto bella così pure il bagno....nulla da dire! La colazione si fa al bar/ristorante accanto (non inclusa) ma è ottima..... Ci tornerei volentieri....

Grazie! We deeply appreciate your kind review and we do hope to welcome you back soon. Our restaurant offers excellent lunch and dinner choices as well, and our art exhibitions change about every six months. We also invite you enjoy our sister properties in Louisville, Bentonville, AR, and Durham, NC (opening in 2015!).

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 606 recensioni 9/10 Posizione
  • 1.287 recensioni 5.9/10 Camera
  • 1.123 recensioni 8.2/10 Servizio
  • 470 recensioni 4.7/10 Pulizia
  • 353 recensioni 7.2/10 Cibo
  • 268 recensioni 5.2/10 Servizi
  • 125 recensioni 3.9/10 Colazione

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