21c Museum Hotel Louisville

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,547 件のレビュー

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21c Museum Hotel Louisville - Image 1
21c Museum Hotel Louisville - Image 2
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700 West Main Street, 40202 LOUISVILLE, United States

説明

ホテルのその他の情報

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

当ホテルの客室

ホテル所在地

21c Museum Hotel Louisville

700 West Main Street
40202 LOUISVILLE
United States

GPS:38.2567817, -85.7617756

電話番号
ファックス +1 502-217-6301

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

PROOF ON MAIN

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,547 件のレビュー

トリップアドバイザーの評価  4.5/5  1,935 件のレビュー

Don’t leave anything in your room, it will get taken

トリップアドバイザーの評価 1.0/5

820randiy トリップアドバイザー認証口コミ

I left my Dyson blow dryer (worth $700) in room 307 August 28. 2024. I called right away to say I left it. We called three times in 24 hours. The hotel said they didn’t have it in lost and found. We asked them to please check the room. They said they had a one week procedure to follow and would get back to us. They have not called or followed up. Whenever we call we get a run around. We feel like they did not try. Very disappointing. It ruined our time in Louisville.

Hi Randi, I am sorry for the confusion with this lost and found item. It was not placed correctly in our logging system, but we do have the items. If you want to give me a call/email me with your shipping details I will send to you asap with expedited shipping. Thank you again and sorry for the run around. Andrew Carter | Area General Manager, Louisville + Lexington T 502.217.6305 acarter@21chotels.com

Quirky Good Fun

トリップアドバイザーの評価 5.0/5

Karen B トリップアドバイザー認証口コミ

What a top hotel! Well located within easy walking distance to all that downtown Louisville has to offer this was a great place to stay. The hotel has an art gallery in it with some truly top notch artworks on display. Staff were friendly and the place had a great vibe. The rooms are standard hotel fare, but the beds were comfy, the pillows not so much. They have a great bar and the bar food from Proof on Main was excellent. It's all about the bourbon in Kentucky, but they also had a great cocktail list. The hotel is adorned with large penguins that would pop up in random places making it such fun to see where you might find one. Overall a great stay.

Thank you so much for taking the time to share your experience! We are thrilled to hear you had such a wonderful experience while in Louisville. We look forward to welcoming you back soon. 21c Team,

Didn't want to leave!

トリップアドバイザーの評価 5.0/5

lovetravelfoodwine トリップアドバイザー認証口コミ

Seriously fabulous experience! Drive up and greeted by valet, walk inside an art museum and the desk clerk cheerfully explains everything, shares tickets for free drinks from the bar and we are off to our wonderful room. We spent the evening exploring the art, including in the hallways, the elevators and the public bathrooms. Then had dinner in the hotel restaurant and every item we ordered was fresh and full of flavor, beautifully presented. Topped off the evening with an after dinner drink and more time with the art. Can't wait to stay at more 21c hotels around the midwest!

Thank you so much for taking the time to share your experience! We are thrilled to hear you had such a wonderful experience at 21c and Proof on Main. We look forward to welcoming you back soon. 21c Team,

All that glitters is not gold.

トリップアドバイザーの評価 2.0/5

590bethm Couples - トリップアドバイザー認証口コミ

Looks great. But hollow on the inside. Yes hotel is clean. Rooms are very nice. But the service is lacking. No complimentary coffee for guests. The rooms operate on an eco friendly cooling system and are warm- unlike the lobby. Overall a meh experience- not worth the cost.

Hi Traveler, Thank you for taking the time to share your feedback. I am glad to hear that you enjoyed the clean room. Our complimentary coffee is in-room Lavazza pods, but drip coffee is only available in the restaurant for purchase. Our guestroom HVAC is connected to a Honeywell energy management system which does have an affect on the room when in unoccupied status but should catch up quickly once re-occupied, we have this program at all 21c's and it is part of our sustainability efforts. Thank you again for taking the time to share your experience and we hope that we may welcome you back in the future. Andrew Carter | General Manager acarter@21cHotels.com 21cLouisville.com

Peculiar hotel experience - would not return

トリップアドバイザーの評価 2.0/5

Christine C トリップアドバイザー認証口コミ

During our recent stay at 21c Museum Hotel in Louisville, we had some positive experiences but also encountered significant issues that completely marred our visit. On the positive side, the food and cocktails at Proof on Main were fantastic. The staff at the restaurant as well as the the friendly doormen, contributed positively to our stay. We also appreciated the art gallery, a highlight from our previous visit, which once again added a unique touch to our experience. Our room was clean and spacious with a comfortable bed, meeting our expectations. However, upon checking in, we discovered that the perks we were entitled to through our booking with a travel advisor, such as breakfast, property credit, and room upgrade, were not initially applied. The front desk eventually resolved these issues by providing breakfast vouchers and confirming our upgrade, though the lack of initial acknowledgment was disconcerting. Additionally, when we checked out, the property credit was not applied which added our frustration after the experiencing the peculiar situation below. Unfortunately, a troubling incident involving my missing purse from our hotel room overshadowed our stay. Despite our assurances that it was likely taken by accident with the linens, the hotel's handling of the situation was extremely poor. We spent considerable time dealing with the front desk, cancelling credit cards, and worrying about the lost purse, which significantly affected our trip. Although the purse was eventually returned, the staff's reluctance to take responsibility and the persistent issues with our booking perks left us with a negative impression of the 21c Hotel brand. Over a week later, I still have not received a response from management about our experience. We will not be back nor will we recommend 21C to others.

Dear Christine Cicio, Thank you for taking the time to share your feedback. I truly appreciate the details that you have provided. I am glad to hear that you did have some positives on your visit. The credit not being applied and the purse situation, understandably was frustrating to say the least. I am meeting with the team to discuss what happened and how this can be handled better in the future. How often do you come to Louisville? I would like to make it up to you on a future trip with a special welcome back rate and F&B credit, and I will ensure you are in our best. Thank you again for sharing your feedback, we will use this to ensure the best experience for our future travelers. Andrew Carter | General Manager acarter@21cHotels.com 21cLouisville.com

との提携 TripAdvisor

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