芝加哥 21c 博物馆酒店

客户意见评级 (ALL 评级) 4.3/5 3,137 评论

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芝加哥 21c 博物馆酒店 - Image 1
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55 East Ontario Street, 60611 芝加哥, 美国

描述

酒店其他优惠

  • Voted 2023 Top Chicago Hotels by Condé Nast Traveler and Travel + Leisure.

  • Located in the heart of Chicago just steps from the famed Magnificent Mile.

  • 令人难忘的场地。令人难忘的活动。

  • A hotel inspired by the arts.

我们的客房

酒店位置

芝加哥 21c 博物馆酒店

55 East Ontario Street
60611 芝加哥
美国

GPS:41.893187, -87.625776

电话
传真 +1 312-337-7217

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

Lure Fishbar

Lure Fishbar is a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  3,137 评论

TripAdvisor 评级  4.5/5  486 评论

Friendly and inviting environment and clean and cozy room!

Tripadvisor 评级 5.0/5

DayTrip46950434452 经 TripAdvisor 认证的评论

We had a great time and great service right from the beginning. My girlfriend and I went for an Xmas getaway. Irena at the front desk was so nice and helped look up places to go and make suggestions! Anthony was our concierge and was so nice and accommodating. The whole hotel is so clean, the rooms are nice and the beds are some the most comfy I've had. Lure fish bar downstairs has fantastic cocktails. Location is absokutely perfect for shopping, dining, attractions, no need to take a car anywhere. Our 2nd time here and we will certainly be back! Thank you!

Hidden fees and lies!

Tripadvisor 评级 1.0/5

Jack B 经 TripAdvisor 认证的评论

I booked the Hotel through VRBO and it seemed pretty easy and care free at first. Unfortunately the rooms did not have the King size beds I requested and then I paid a $20 upgrade on 2 of the rooms. OK so I'll take that as a possible misunderstanding. The kicker is the additional fee they charged me for staying there that was not communicated ANYWHERE!! An "Urban Experience Fee" SERIUOSLY! They really did this! I can't believe it. No wonder they closed their Nashville hotel! Maybe they were charging additional fees there too until they got caught? I will never EVER stay in a place like this! 3 additional charges $29.36 for an "Urban Experience Fee" VERY VERY SAD!!!!

Hi Jack, Thank you for sharing your concerns. We sincerely regret any frustration caused by the unexpected charges during your stay, and we understand how disappointing it can be when booking through third-party platforms like VRBO. To ensure full transparency, we always recommend booking directly with us. This allows for the clearest communication on rates, fees, and all included amenities. We appreciate your feedback and will continue working to improve guest experiences across all booking channels. Should you consider staying with us in the future, we would love the opportunity to provide the seamless and exceptional visit for which 21c is known!

Kudos to Fatima :)

Tripadvisor 评级 5.0/5

Déjà F 经 TripAdvisor 认证的评论

Room was very clean and neat. Loved the museum and the security guards were friendly. Wish we would have known about more of the perks when we first arrived, but when l checking out, Fatima was very friendly and knowledgeable and educated us if our perks for next time. She even ordered us a cab. Thank you, Fatima <3

Thank you for sharing your experience! It’s wonderful to hear you enjoyed the clean and tidy room and had a great time exploring the museum—our security team will be pleased to know they left a positive impression. While we regret you didn’t learn about all the perks sooner, we’re glad Fatima ensured you left informed and well taken care of. Her friendliness and attention to detail, even ordering your cab, truly embody the spirit of hospitality. We hope to welcome you back soon so you can enjoy all the perks right from the start!

Fatima was awesome!!!

Tripadvisor 评级 5.0/5

The E 经 TripAdvisor 认证的评论

Fatima was absolutely amazing, extremely friendly and helpful. Informed us of all the perks we were not informed of when we checked in. You guys offering a microwave to the room is a need at every hotel. Hotel was beautiful we will stay here when we return. The iron in our room needed replacing only

Thank you for sharing your experience! It’s fantastic to hear how much Fatima’s thoughtful attention improved your stay and ensured you made the most of all the hotel perks. We’re so glad you appreciated the option to have a microwave—sometimes it’s the small touches that make all the difference. We look forward to welcoming you back the next time you’re in Chicago!

Beautiful atmosphere and incredible staff.

Tripadvisor 评级 5.0/5

Cheyanna R 经 TripAdvisor 认证的评论

Museum is fascinating and the hotel sits roght above it the front staff (specifically Fatima) was absolutely wonderful. We were caught in a snow storm and they were so kind as to help us with a very late check in. The rooms are clean and comfortable, as well as upscale. The bathroom is finally a hotel bathroom worthy of taking a bath in!!

We’re delighted you found the museum fascinating and enjoyed the unique blend of art and hospitality at 21c Chicago. Fatima will be thrilled to know her kindness during your late check-in made a difference, especially during the snowstorm. It’s great to hear you found the rooms clean, comfortable, and upscale—and we’re especially pleased the bathroom exceeded expectations! We hope to welcome you back soon for another warm and art-filled stay.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,440 评论 9.4/10 位置
  • 1,948 评论 7.2/10 房间
  • 1,716 评论 8.1/10 服务
  • 23 评论 4.6/10 上网
  • 797 评论 7/10 清洁度
  • 590 评论 4.2/10 设施
  • 81 评论 6.1/10 早餐
  • 59 评论 9.7/10 可持续性

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