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芝加哥壮丽大道索菲特酒店 5 星

客户意见评级 4.6/5 23,892 评论

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酒店其他优惠

  • 建筑杰作

  • 在风之城品味法国风情

  • 优越的中心位置让您畅享奢侈和休闲体验

  • 415 间现代风格的客房,提供免费无线网络

  • 壮丽大道和橡树街购物中心距离著名的黄金海岸只有几步之遥。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

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付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车 付费服务
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 接待处全天候开放
  • 干洗/熨烫 付费服务
  • 自动提款机
  • 行李员
  • 礼宾服务
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 水上游览
商务服务
  • 11 会议室
  • 商务中心
  • 提供复印/打印服务

酒店位置

芝加哥壮丽大道索菲特酒店

20 East Chestnut St - Downtown
60611 芝加哥
美国

电话: +13123244000

传真: (+1)3123244026

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从 12h00 办理退房手续

  • SHERIDAN公交站 :  151路 N/A

  • 百老汇公交站 :  36路 N/A

  • 芝加哥公交站 :  66路 N/A

  • BLUE LINE地铁蓝线 :  芝加哥站

  • RED LINE地铁红线 :  芝加哥站

  • 乘飞机

    CHICAGO OHARE AIRPORT 达到 25公里 / 15.54 英里

  • 乘飞机

    MIDWAY 达到 20公里 / 12.43 英里

  • 乘飞机

    OHARE INTERNATIONAL AIRPORT 达到 17.7公里 / 11 英里

  • 乘汽车

    KENNEDY EXPRESSWAY - OHIO STREET 达到 1公里 / 0.62 英里

  • 乘火车

    UNION STATION 达到 1.9公里 / 1.18 英里

GPS :41.898383, -87.627573

我们的客房

这家线条流畅的芝加哥豪华酒店强调舒适体验,415 间芝加哥市区豪华酒店套房和客房为您诠释“生活的艺术”,拥有大师设计的家具、宽大的大理石浴室以及市区和 John Hancock 天文台的风景。

酒店餐厅和酒吧

CDA

美食类型: 地中海

Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

LE BAR

时尚现代的酒吧,设有从地板直至天花板的玻璃幕墙,氛围亲和的图书室,地道的特色马丁尼,以及各种香槟和葡萄酒。

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您的会议和活动

我们的会议室

  • 会议室数量:11

  • 最大面积:426 平方米

  • 最大容量:400 个人

  • 最大宴会容量:340 个人

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芝加哥壮丽大道索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.6/5

23,892 评论

TripAdvisor 评级 4.5/5

5,091 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Not what’s expected!

Tripadvisor 评级 3.0/5

antonyainsworth Business - 23/09/2021 经 TripAdvisor 认证的评论

Having stayed at this hotel many times and over many years this wasn’t what I’d expect from the hotel. Terrible check in (I was bounced between 3 different people all of which didnt understand the process) I pointed out that I was a Diamond level guest which fell on deaf ears. I was told “next time book through our website “ I explained I was on business travel and my firm one of the largest in Chicagoland mandates Amex travel. I received an ok room but not offered any special service. Two weeks later I still have no record of my stay or points. Irony is the booking did show up on the Accord website . Still does.

Understated elegance in the Water Tower complex

Tripadvisor 评级 5.0/5

s118502 02/08/2021 经 TripAdvisor 认证的评论

Sofitel is one of my favorite hotel brands. The recently renovated Sofitel in Chicago is elegant and refined, without being ostentatious. My husband and I enjoyed our four nights in the Sofitel Magnificent Mile very much, and will be back! Although we are not handicapped, we were given a handicapped room (which is fine). Areas for improvement are all related to the bathroom in the room we stayed: 1. No hooks for towels; there is no where to hang the towels to dry. Please add hooks or towel racks 2. Not enough ledge space in the shower. There was one small ledge that can barely fit a full bottle of shampoo (or the three travel sized toiletries provided by Sofitel). Please add more ledges in the shower 3. Shower door. The glass door doesn't completely seal, so when water hits the glass shower door, it automatically leaks onto the floor (a lot of water gets on the floor - three bathmats to soak up!) Thanks, Virginia

Dear Virginia, Thank you so much for staying with us while you were in Chicago. We are pleased to hear that you enjoyed your stay. We value your feedback regarding our bathrooms and will relay this to our Engineering department for follow up and action. The next time you find yourself in Chicago, we would welcome the opportunity to host you once again. Thank you!

Wonderful Experience

Tripadvisor 评级 5.0/5

thomasnickz Business - 11/03/2021 经 TripAdvisor 认证的评论

Combined business and leisure travel into a wonderful experience. Sofitel property is conveniently located to business center and restaurant district. Service was impeccable and LeBar was a great way to start each evening.

Dear thomasnickz, Thank you so much for letting us know that you had a nice stay with us. We are delighted to hear that our service went above and beyond to show you the true nature of our French hospitality. The next time your business travels, or personal travels, bring you back to Chicago, we look forward to once again being your hosts!

Fantastic

Tripadvisor 评级 5.0/5

George P 27/01/2021 经 TripAdvisor 认证的评论

A Wonderful Stay Fantastic Food & Beverage & The Staff Is Over The Top to make the stay special the lounge is beautiful great service nice fireplace the views from the the prestige suites are awesome. the stores to shop at are great the restaurant and entertainment is in close proximity

Dear gpassias, Thank you so much for letting us know that you enjoyed your stay. We are delighted to hear that our staff went above and beyond to show you the true nature of our French hospitality. We look forward to welcoming you back soon!

Nice Hotel, Very Pricey

Tripadvisor 评级 4.0/5

kateaZ4247QY 13/01/2021 经 TripAdvisor 认证的评论

Very nice hotel that clearly takes COVID seriously. I was a little disappointed by how much they nickel and dime you. You're paying a lot for a room and if you're celebrating a special occasion you need to pay even extra for a treat that other hotels give you for free (e.g., chocolates). The thermostat in our room was very finicky.

Dear kateaZ4247QY, Thank you for staying with us for your special occasion. We are delighted to hear that you noticed the efforts we take each and every day to keep our guests and colleagues safe amid the global pandemic. We are sorry to hear that the cost of our guestroom enhancements left you feeling underwhelmed. We will take this feedback seriously as we continue to update and roll out amenities and enhancements for our guests. We look forward to the opportunity to host you again soon!

Another wonderful stay - quality standards still high

Tripadvisor 评级 5.0/5

FlytheTail 02/12/2020 经 TripAdvisor 认证的评论

My wife and I spent one night at this hotel, as a short escape from being home-bound during the pandemic. We had a fantastic stay in all regards. We booked the Sofitel romantic package, which included breakfast, a bottle of champagne, romantic gift, and late check-out. Rather than chocolate-covered strawberries as the welcome gift, they put a trail of rose petals from the door to the bed, and created a giant heart made with more rose petals. My wife loved it. A bottle of champagne was already in the room too. While there was an initial misunderstanding, the operations manager elevated our experience to ensure we had a magnificent stay, and that we did. The hotel has many health safety precautions in place and we felt safe the entire time. The large room was clean and everything was in working order. The decor is inspiring, with many high-end touches. We also had a nice view of downtown from the 31st floor. I was glad that Le Bar was open for take-away drinks. I ordered two cocktails and they were served in their usual glass barware for me to take back to our room. Their restaurant was also open for take-away orders. I placed our breakfast order with the front desk, then received a call shortly thereafter when the food was ready for pick-up. The eggs were done to perfection, the potatoes were well seasoned, and the bacon and sausage were fantastic. Toast, juice, and condiments were also provided. I had another enjoyable stay and look forward to returning again to my favorite hotel in Chicago.

Dear Flythe Tail, Thank you so much for staying with us for your short escape! We are delighted to hear you enjoyed your stay and experienced the true spirit of our colleagues making guests feel special. And while the dining experience may have to look different these days, we're still committed to making each bite truly delicious - as you experienced! We look forward to welcoming you back the next time you come to town.

5 Star Service

Tripadvisor 评级 5.0/5

sarahthomasconsu2020 19/08/2020 经 TripAdvisor 认证的评论

I couldn’t be more delighted than with the service we received upon our first stay at this property. The staff were friendly and accommodating. The hotel was clean and well prepped for the unique needs of a traveler during this pandemic. Hotel breakfast was delicious and I wished I would have tried it out first day there, as then I would have ordered it every day. Make sure to have a staff member show you you all of the lights and motorized shade function in the suites as they can be tricky and can seem like they are malfunctioning. You just need a quick tutorial and you’ll be all set. I look forward to future visits to this property.

Dear sarahthomasconsu2020, Thank you so much for sharing your experience with us! We are thrilled to hear that our staff went above and beyond. And we're delighted to know you enjoy Chef Cliff's delicious breakfast. We hope you'll make us your first choice whenever your travels bring you to Chicago next.

Nice hotel with big rooms and great service

Tripadvisor 评级 5.0/5

JERR78 27/01/2020 经 TripAdvisor 认证的评论

We had a very nice stay at Sofitel. The room was very nice and spacious. Service and attention was A+. Great location within the Magnificent Mile. Close to restaurants, shops, etc. I could definitively stay again.

Thank you for staying at The Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest. We hope you will stay with us again should your travels bring you back to Chicago.

Sofitel Stay

Tripadvisor 评级 5.0/5

847tnelson Business - 27/01/2020 经 TripAdvisor 认证的评论

I travel a lot to Chicago for work - this is by far one of my favorite hotels. It's easy walking distance to the river, Navy Pier, Mag Mile, and my office. The environment is fresh and bright, the service was wonderful and the place is just beautiful.

Thank you for staying at The Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest. We hope you will stay with us again should your travels bring you back to Chicago.

Recommended hotel in Chicago

Tripadvisor 评级 5.0/5

robertKrakow2019 Business - 09/01/2020 经 TripAdvisor 认证的评论

Absolutely very good hotel not only because of location (5 minutes from Michigan Ave) but also because of service, stuff and standard. Room are very good equipped and clean. Excellent bathroom. Very quiet.

Thank you for staying at The Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest. We hope you will stay with us again should your travels bring you back to Chicago.

Bob's Review

Tripadvisor 评级 5.0/5

214bobby Solo travel - 05/01/2020 经 TripAdvisor 认证的评论

You will never do better than SOFITEL for travel accomodations!!! The fine personnel there treat you as a GUEST , that you truly are! From the Bell Captain on through until Check Out, the treatment is always friendly, professional, efficient, and very welcoming!

Thank you very much for staying at The Sofitel Chicago Magnificent Mile and your raving review. It was our pleasure to have you as our guest and we hope to have that pleasure again should your travels bring you back to Chicago.

High level of service and impressive rooms

Tripadvisor 评级 5.0/5

TNT1137 Family - 02/01/2020 经 TripAdvisor 认证的评论

Hotel staff was friendly and helpful. Needed to change rooms had other minor issues which were handled very well. Rooms were what you would expect from a hotel of this caliber. Location is prime and can't be beat.

Thank you for being our guest at The Sofitel Chicago Magnificent Mile. We are pleased to learn that you enjoyed your stay and are committed to making sure the minor issues that you encountered were isolated incidents that won't happen again. We invite you to see our improvements should your travels bring you back to Chicago.

Great service, amazing amenities, beautifully decorated

Tripadvisor 评级 5.0/5

Motellife Family - 30/12/2019 经 TripAdvisor 认证的评论

What an amazing stay at the Sofitel Chicago. From the moment we checked in we felt special. The bed oh so comfortable, the small amenities supplied, and my wife loved the Hermes shampoo, condition, lotion, soap, and bath gel. Every person we came across was very friendly and helpful. Great location, great staff, and great room.

Thank you for staying at The Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest. We too love our Sofitel beds and the Hermes line. We are proud to offer our guests these French luxury amenities. Your comfort is our primary concern and we would love to have you as our guest again should you and your wife find yourself traveling to Chicago again in the future.

Great location!

Tripadvisor 评级 5.0/5

katiebQ4894PH Couples - 25/09/2019 经 TripAdvisor 认证的评论

The Sofitel is in a great location for walking Michigan Ave, great restaurants and shopping nearby. It's close to the north end of the strip, so perfect for walking all the way down the Magnificent Mile. Our room was clean and bright, with a big bathroom. Service was excellent, valets helpful, check-in was quick. In warmer weather, there's a nice area to sit outside and have a drink. We tried excellent restaurants within walking distance...Fig & Olive and Bistronomic. The famous Gibsons Steakhouse is also within walking distance.

Thank you for staying at the Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest and we hope to have the opportunity again should your travels bring you back to Chicago.

An oasis in the windy city.

Tripadvisor 评级 5.0/5

carolinecholden Family - 12/07/2019 经 TripAdvisor 认证的评论

I'm never disappointed with the service at a Sofitel, and this time was no exception. What a magnificent stay. Quiet, clean, well appointed rooms and the service is outstanding. We were upgraded to the Presidential Suite (at a cost, of course) and sipped champagne overlooking the Chicago skyline. It may have been one of the nicest rooms I've ever stayed in - and I've stayed in some of the world's most famous hotels. Thank you Sofitel. A shout out to Elydia, who arranged everything and made it an amazing vacation.

Bonjour! Thank you for letting us know about how wonderful your recent stay was! The Presidential Suite at our property is a real treat, so getting a treat such as that can make an impression to last a lifetime! Situated on the 32nd floor, I can't agree with you more about how great the views are. Please come back and stay with us soon again. We would be delighted to continue to show you how great of a hotel we are! Sincerely: Sofitel Chicago Magnificent Mile

Incredbile Location and Comfortable Stay

Tripadvisor 评级 5.0/5

Joshua S Family - 11/07/2019 经 TripAdvisor 认证的评论

My family and I with our dog booked two rooms at the Sofitel so that we'd have a base to go to the US play Mexico for the 2019 Gold Cup. I had just upgraded from an Accor Gold to a Platinum, but my status points hadn't posted by the time I got to Chicago because I had just left the 21c Museum Hotel in Nashville. The hotel in Nashville did me a solid and contacted the Sofitel in Chicago. Marty at the front desk checked us in and recognized me as an Accor Platinum and congratulated me on that. That was a nice touch. We got a room upgrade to a junior suite, which was great because we needed to conduct a little business for our company by doing an interview. Since all of the meeting rooms were occupied, the junior suite became the back drop for our ExpatsEverywhere interview. The room has a really nice style and design. It's spacious. Our second room wasn't upgraded, but it was also really well appointed. Hermes bath products in the upgraded one and Lavin in the other. I love Lavin's new packaging, very sharp. This hotel doesn't have an executive lounge, which is surprising. It's odd that none of the American hotels have Club lounges. The gym here is awesome! It's really up to date. They even have a game to test your reaction time. We didn't have time to do any spa stuff, but it looked pricey. Speaking of pricey, the valet service is pricey. I think that will catch a lot of people off guard. It's in the $70s per day. We didn't do breakfast because there are plenty of good places within walking distance. We did eat at the bar one night as we wanted to share small plates and enjoy our drink vouchers. The drink voucher redemption is generous as you can order signature/classic cocktails as well as wine and beer. Almost forgot to mention about the dog. There's a small park next to the hotel that you can walk your dog or you can just take him/her around the block if you need to walk them longer. Lastly, the Sofitel MyBed gave us a great night sleep and I would most likely stay here again depending on a price comparison between Sofitel and the new 21c Museum Hotel that'll be opening soon-ish in Chicago.

Bonjour! Thank you so much for letting us know how much you enjoyed your recent stay. Congratulations on becoming a valued platinum member of Le Club! We are so glad that we were able to recognize that. I will make sure that Marty knows how much that recognition means. Please stay with us next time you are in Chicago as we would love to continue showing you what being a platinum member of Le Club is all about! Sincerely: Sofitel Chicago Magnificent Mile

Not Worth The Money

Tripadvisor 评级 3.0/5

PHAMOS1 Family - 08/07/2019 经 TripAdvisor 认证的评论

First let me say I love the Sofitel Brand. The others I have been to(Fiji, Bangkok, etc) are great and the service was excellent. This one just isn’t as good as the others I have been to but cost the same. The rooms are smaller, it has no pool, or in room frig. The whole resident fee it is utterly ridiculous, and the hotels idea of an upgrade is moving you from floor 6 to for 12 but you get the exact same room, which to me isn’t an upgrade. As far as service the staff is great, checking in and out was smooth. I had a few plumbing issues but were easily fixed quickly. So all in all not a bad stay but for the money you can go to one of the other downtown hotels and get a way better(and much bigger) room for the same money.

Bonjour: Thank you so much for letting us know about your experience with us at Sofitel Chicago Magnificent Mile. We are so glad to hear that you enjoyed your overall experience and that you have stayed with us in hotels all over the world. Your loyalty is important to us, and we appreciate you and your feedback regarding your recent stay with us in Chicago. Thank you again, and I do hope that you decide that we are your chosen destination in Chicago again. We would love to have you. Sincerely: Sofitel Chicago Magnificent Mile

Luxury in Chicago

Tripadvisor 评级 5.0/5

FamilleClement Family - 07/07/2019 经 TripAdvisor 认证的评论

Great times with my family, we enjoyed our stay at the Sofitel, ideally located on the Magnificent Mile! The staff is very helpful and always anticipating our needs. I will definitely come back very soon!

Bonjour! Thank you so much for letting us know about your stay. Anticipating guest needs is a cornerstone of great service in a luxury hotel, so I am glad to hear that we were able to create a great experience for you. Please come and stay with us again in the future when next in Chicago! Sincerely: Sofitel Chicago Magnificent Mile

物超所值的飯店

客户意见评级 5.0/5

Ruby C. 单人住宿 - 04/07/2019 所有已确认评论

床超舒服、浴室很大,房間清潔舒適,地點鬧中取靜

Chicago weekend

Tripadvisor 评级 5.0/5

Wander32073788194 Couples - 03/07/2019 经 TripAdvisor 认证的评论

Great Place! Always enjoy staying there! Centrally located and close to Michigan Ave. The beds are very comfortable and the rooms are clean. The outside area infront of the hotel is very nice to sit and have a drink and something to eat.

Bonjour! Thank you so much for letting us know about how much you enjoyed your recent stay with us! Summer is a great time to be here in Chicago and our outdoor patio is further away from the street, quiet and still scenic, so we are so glad that you were able to take advantage of it. On your next trip to Chicago, we hope to see you again! Sincerely: Sofitel Chicago Magnificent Mile

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