Mercure Ariosto Lima 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 698 件のレビュー

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Mercure Ariosto Lima

Avenida La paz, 769, Miraflores
15074 LIMA
ペルー

GPS:-12.125478, -77.026879

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敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
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  • ルームサービス

ARIOSTO

アリオストレストランでは、多国籍料理と郷土料理を融合させ、グルメのお客さまにもお楽しみいただけます。特選料理には、クラシックなセビーチェが含まれます。グルテンフリーとベジタリアン向けのお食事をご用意しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  698 件のレビュー

トリップアドバイザーの評価  4.5/5  155 件のレビュー

2024エクセレンス認証

Great location and staff

トリップアドバイザーの評価 4.0/5

stevebintley トリップアドバイザー認証口コミ

This hotel grew on my during my week long stay and I’d certainly consider it again. All the staff are really friendly and the location is brilliant with many key areas just a few moments walk away. My room was on the top floor and while a little basic was perfectly comfortable and clean. There was a small table at both sides of the bed with electric socket at one side, and the lighting throughout the room had a number of options and was cosy. There was a small desk, wardrobe and standard coffee facilities. The thick curtains did a job of keeping the room dark and there was no noise from outside. The bathroom was rather less spacious and felt a little dated in comparison but the shower was decent enough and the toiletries pleasant. Plenty of soft towels were supplied along with hair dryer and bottle of water. The air-conditioning was also really effective. My only complaint with the room was a loud noise which occasionally occurred above - I can only assume it was the mechanism for one of the elevators. Rather disconcerting the first time you hear it and loud enough to wake from sleep; some people might find it rather unbearable. There’s a large fridge in reception stocking a range of soft and alcoholic drinks which is a great facility to have access to at all hours, plus the prices are reasonable. But the restaurant and courtyard on the ground floor is a lovely space. I didn’t sample the breakfast but the afternoon menu is really pleasant with wide range, and the option of sitting outside while escaping the hustle and bustle is great. Food portions are large, reasonably priced and service top notch. For a good value stay in a central location I’ll certainly be considering here again and would recommend.

Dear Steve: We appreciate you taking the time to provide us with such a candid feedback. Thank you for your feedback and commenting so highly on our service. We are proud that we were able to meet your expectations! At Mercure Ariosto we are convinced that we could not achieve this without having the full support of our collaborators, who work every day to achieve these results: Happy guests and memorable stays. We will send your kind comments to our staff. We apologize for the inconvenients of the noise of your room. We are glad that you enjoyed your stay and we would love that you continue choosing our hotel for your stay in Lima. We hope you come back soon! Best Regards Dora Manzanares Hotel Manager

Stayed 1 night before a bus trip through Peru and 2 nights upon our return.

トリップアドバイザーの評価 3.0/5

Shane S トリップアドバイザー認証口コミ

Our request for a quiet room away from the elevator was read and complied with on our first stay. On our second stay we were allocated a room directly in front of the elevator. Upon request we were moved to a quieter room with an apology that it was not on a higher floor. In fact, it was on the same level as our first stay. We were not informed about our welcome drink on either stay (as platinum members of Accor). We were aware that it was available on the ALL app but upon presentation at the bar we were directed back to reception to obtain a paper voucher. Something that should have been provided upon check in. No acknowledgement of membership status on our 2nd stay, whereas we received sweet biscuits in our room on our first arrival. We had breakfast included on our first stay and the hostess was very unfriendly and grumpy. You get 1 x 375ml bottle of water between 2 guests in your room. No robes or room slippers in the rooms. The standard of this hotel is below my experience in Mercure hotels. Probably wouldn’t stay here again or recommend it.

Dear Oscar: We appreciate you taking the time to provide us with your feedback. We are taking note of your suggestions and the inconveniences are being reported to the corresponding areas in order to take corrective measures. We value your feedback and appreciate your comments, which help us improve day by day. We are looking forward to having you again as a guest in our hotel and see our improvements. Best regards, Dora Manzanares Hotel Manager

MERCURE ARIOSTO IN LIMA, PERU

トリップアドバイザーの評価 4.0/5

vicky8888 Couples - トリップアドバイザー認証口コミ

The room was booked through a tour company but the hotel did recognize that I'm an ALL Gold Card member and accorded me very good service. Alicia, Monica, Adriana, Nataly and David were very helpful and friendly in many ways. Thank you guys!

Dear Mrs. Victoria: It is a real pleasure for us to read your kind comment. It fills us with satisfaction to know that you enjoyed a pleasant stayed at our facilities and that we have met your expectations. At Mercure Hotel we are convinced that we could not achieve this goals without having the full support of our staff, who works together every day to achieve these results: Happy guests and memorable stays. Thank you very much for your preference. It has been a pleasure to serve you and we hope to see you soon so we can serve you at home. Sincerely, Dora Manzanares Hotel Manager

Central clean nice hotel

トリップアドバイザーの評価 4.0/5

AngelaL226 Couples - トリップアドバイザー認証口コミ

Centrally located within walking distance of most places of interest within Miraflores, breakfast was excellent, lots of choice, the bedrooms were basic but clean, large shower and tea and coffee supplied with kettle. We ate out in the evenings and lots of fantastic restaurants very close! All the staff were very helpful and friendly!

Dear Angela: It is a pleasure for us that you have taken the time to share your experiencie with us, we are pleased to know that you had a pleasant stay and that the service we provide has met your expectations. We hope to see you soon so we can serve you at home. Sincerely, Dora Manzanares Hotel Manager

Comfortable Hotel in a great location.

トリップアドバイザーの評価 4.0/5

Caren L トリップアドバイザー認証口コミ

We spent three nights at the Mercure Aristo. Check in and out were seamless. The location of the hotel was pretty good with restaurants within an easy walking distance. The buffet breakfast was excellent, with the ability to order eggs they way you want them. The room, while a bit small was very comfortable. Would definitely stay here again.

Dear Caren: Thank you for choosing us to your visit at Lima, it was a pleasure to us to have you as a guest. We appreciate your positive comments about our hotel and your feedback about our location and breakfast service. We hope to see you soon so we can serve you at home. Sincerely, Dora Manzanares Hotel Manager

との提携 TripAdvisor

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