Mövenpick Resort Al Marjan Island 5 星

客户意见评级 (ALL 评级) 4.5/5 2,842 评论

保证最优惠房价
Mövenpick Resort Al Marjan Island - Image 1
Mövenpick Resort Al Marjan Island - Image 2
Mövenpick Resort Al Marjan Island - Image 3
Mövenpick Resort Al Marjan Island - Image 4
Al Marjan Island Boulevard, PO Box 322277, 6636 RAS AL KHAIMAH, 阿拉伯联合酋长国

描述

酒店其他优惠

  • Mövenpick Resort Al Marjan Island is the premium destination resort in Ras Al Khaimah

  • There is nowhere better for water sports in Ras Al Khaimah - for children or adults

  • Mövenpick Resort Al Marjan Island is the go-to resort for families

  • Chalet-style beachside accommodations offer a perfect romantic retreat on the sun-warmed coast

  • With sofa beds in the majority of the rooms, there's always space for an extra guest to stay.

我们的客房

酒店位置

Mövenpick Resort Al Marjan Island

Al Marjan Island Boulevard, PO Box 322277
6636 RAS AL KHAIMAH
阿拉伯联合酋长国

GPS:25.671776, 55.743363

电话
传真 +971 7 246 0000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,842 评论

TripAdvisor 评级  4.4/5  1,317 评论

Disappointed sea with a view of cranes

Tripadvisor 评级 1.0/5

debsjb 经 TripAdvisor 认证的评论

Unfriendly, unhelpful hotel , under construction all around ,not gluten friendly,lack of understanding,drinks awful ,all inclusive a joke ,kids club was a disgrace on one evening no control no system just one for all . Entertainment was same songs 3 days in a row , excellent singers but they do not talk to each other obviously needs addressing felt very sorry for white girl in her breaks on her own Other guests rude , no manners , All in all couldn't wait to return home The beach club noise from 1pm was awful was like being in ibiza Not child friendly . Positives weather was warm , pools warm . Staff seemed to be unhappy in there work place here . And God forbid you wanted info all we was told was scan the code , even when scanning the code still not given the answer retold scan code so gave up ,staff need training good customer service.

Dear debsjb, Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Resort Al Marjan Island. I sincerely regret to learn that your experience did not meet your expectations, particularly regarding the construction noise and the overall atmosphere of the resort. Your comments about our staff's demeanor and service quality are concerning, and I appreciate you bringing this to our attention. We strive to create a welcoming environment, and it is clear we fell short in this instance. I apologize for the inconveniences you experienced with the entertainment options and the kids' club. We understand how important these elements are for our guests, and your observations will be reviewed as we continually seek to enhance our offerings. We are grateful for your positive remarks about the warm weather and pools. Your feedback is invaluable as we aim to improve our services. Thank you once again for sharing your experience, and I hope you consider giving us another chance in the future. Sincerely, Evan Harrington General Manager

Family stay at Mövenpick Almarjan Island

Tripadvisor 评级 5.0/5

Ahmed E 家庭住宿 - 经 TripAdvisor 认证的评论

As a regular visitor to Mövenpick Al Marjan, I can confidently say that the hotel continues to secure its position as the best family-friendly hotel in Al Marjan. As always, everything was perfect—from room cleanliness and excellent services to staff support and activities. Special thanks to Haifa for the wonderful birthday arrangements and her outstanding support, and to Badr for the warm welcome and helpful assistance. A truly great experience once again.

Dear Ahmed E, Thank you for your kind words regarding your recent stay at Mövenpick Resort Al Marjan Island. We are delighted to hear that you consider us the best family-friendly hotel in the area and appreciate your compliments on our room cleanliness, services, and staff support. I will be sure to pass along your special thanks to Haifa and Badr for their outstanding contributions to your experience. We look forward to welcoming you back for another memorable stay in the future. Sincerely, Evan Harrington General Manager

Very kid friendly & very enjoyable

Tripadvisor 评级 4.0/5

63paruls 经 TripAdvisor 认证的评论

Went for a family holiday. The hotel is very kid friendly. The staff in the hotel were very friendly. The Duty Manager Mr Arvind was very helpful when we checked in & other times when needed. Afaq at Beach House redtaurant was also helpful. Most of the staff were helpful. Kids enjoyed a lot. All restaurants had good food & they managed to do for us completely vegetarian as well. Spa was excellent. Floating thing on the beach was really good. Definite must go.

Dear Parul S, Thank you for your positive feedback regarding your recent stay at Mövenpick Resort Al Marjan Island. We are delighted to hear that your family holiday was enjoyable and that our facilities catered well to your children. It is gratifying to know that our team, including Mr. Arvind and Afaq, provided you with helpful service throughout your visit. We appreciate your kind words about our dining options and the spa experience. Your satisfaction is our priority, and we look forward to welcoming you and your family back for another memorable stay. Sincerely, Evan Harrington General Manager

Kids club

Tripadvisor 评级 5.0/5

GrandTour66738156002 经 TripAdvisor 认证的评论

One of the best hotel around all uae we have been visited many hotels we didn't like any hotel same as we like it your hotel specially kids club

Dear GrandTour66738156002, Thank you for your positive feedback regarding your experience at our hotel, particularly highlighting the Kids Club. We are delighted to know that our facility has met your family's expectations and contributed to your enjoyable stay. Sincerely, Evan Harrington General Manager

A nice hotel, but not a nice experience

Tripadvisor 评级 2.0/5

hmoksen 经 TripAdvisor 认证的评论

This hotel seemed to be a good choice, but it ended up being one of my least favourite holidays. Al Marjan island is heavily under construction, and even when it will be finished, it will not be my cup of tea. It is extremely artificial (of course), seems too cramped (hitels, sea etc.) and lacking nature. One of the worst things was that the hotel was filled with Russians (I’d say at least 90%, if not more). In these reviews I am not allowed to say why this bothered me. We had purchased all inclusive dine around package, which was a good decision since this seemed to be quite expensive hotel. However, dine around consisted of quite restricted menu choices in each restaurant. Since I am allergic to fish, my number of choices were even more limited. I soon got tired of lack of choice. The service in all the restaurants was very polite. We stayed almost entirely at Ula and the adults only pool. There was really no other alternative. But the horrible thing about this adults only pool area was that there was a DJ playing music in the afternoon so loudly that our eardrums were ringing in the evenings, despite the fact that we wore ear plugs! If you think that I am exaggerating, you go and see for yourself, but don’t say you haven’t been warned. We asked for the music to be turned down and we faced ridicule and fake smiles. There was absolutely no relaxation by the pool after the DJ started, no possibility of listening to your own music or an audio book. The room was nice, the staff was mostly nice, the food was ok, but I kept thinking I am never coming back. One more note, the pillows in the bed were super hard and therefore bad for my neck, so asked for another type of pillow several times. I got some knock-off Tempur pillows, but not a single softer pillow in the hotel.

Dear hmoksen, Thank you for taking the time to share your feedback regarding your recent experience at Mövenpick Resort Al Marjan Island. We appreciate your comments, as they provide us with valuable insights into our guests' experiences. I regret to learn that your stay did not meet your expectations. Al Marjan Island is indeed undergoing development, which may affect the overall ambiance. We understand that this can impact your holiday experience, and we appreciate your understanding. Regarding the all-inclusive dine-around package, I will take note of your concerns about the menu limitations, especially considering your dietary restrictions. Our team strives to provide a variety of options, and your feedback will help us assess our offerings. I apologize for the discomfort you experienced at the adults-only pool due to the volume of the music. While we aim to create an enjoyable atmosphere, it is evident that we fell short of providing a relaxing environment during your stay. Your comments about the pillows have been noted as well, and we will continue to evaluate our bedding options for guest comfort. We value your feedback and hope you will reconsider visiting us in the future. Sincerely, Evan Harrington General Manager

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其他网络用户评价我们的酒店

  • 990 评论 8.5/10 位置
  • 2,203 评论 8.5/10 房间
  • 5,798 评论 9.1/10 服务
  • 25 评论 7.6/10 上网
  • 2,238 评论 7.8/10 食物
  • 1,286 评论 9.4/10 沙滩
  • 1,150 评论 8.7/10 设施
  • 977 评论 9.4/10 氛围

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