The Emporium Hotel Plovdiv - MGallery Collection 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 122 件のレビュー

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The Emporium Hotel Plovdiv - MGallery Collection - Image 1
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Kapitan Raycho Str 66, 4000 PLOVDIV, Bulgaria

説明

ホテルのその他の情報

  • 5 star luxury hotel in the heart of ancient Plovdiv

  • Unique design- a rebirth of an iconic building

  • Gourmet restaurant-Torro Premio- the culinary hotspot in Plovdiv

  • Bespoke service, a memorable experience to share and remember

  • ALLSAFE by SGS Certified Hotel

当ホテルの客室

ホテル所在地

The Emporium Hotel Plovdiv - MGallery Collection

Kapitan Raycho Str 66
4000 PLOVDIV
Bulgaria

GPS:42.142292, 24.758001

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  122 件のレビュー

トリップアドバイザーの評価  4.5/5  33 件のレビュー

The most stunning hotel in Plovdiv

トリップアドバイザーの評価 5.0/5

philtraveller89 ビジネス - トリップアドバイザー認証口コミ

Stayed in Plovdiv September 6th for 3 nights . Our flight was diverted to Sofia en route so we were late arriving at the hotel. My partner was waiting for me in Plovdiv and was very kindly given access to my room on my behalf (I sent ahead my booking information and ID). Pamela was very courteous in sorting parking for my partners car and giving him a guided tour of the hotel and its facilities. Yani(Slav?) welcomed my colleagues and I and proceeded to check us in seamlessly with no issues - it was appreciated after a long day working. The room (221) was simply stunning , quiet , clean and really well appointed. The lighting was great and had all the amenities of a 5* hotel. Great products , nespresso machine , fridge , bottled water etc. My room during my stay was serviced daily and with such great care and attention. The lady housekeeper works extremely hard in her role - thank you 🙏🏼 Breakfast was a great experience, the gentlemen working in there are very well trained and nothing is too much trouble for them. The breakfast has a small buffet but also an extensive a la carte menu too that you can order from. The coffee was wonderful as was the freshly squeezed orange juice 🍊 The bellman Bashir was very smiley and always on hand to help - I hope he reads this and knows that he works very hard. Last but not least is Dimitir on reception. He is extremely competent and excellent at his job. Everyday he greeted us with a smile that was effortless and went above and beyond to check we were enjoying our stay in Plovdiv. One evening we were struggling to get a taxi and he called numerous companies to no avail. Finally a car arrived and he came out to talk to the driver and give him instructions on where to go. Really great service. You can tell that he is proud of his work and it really shows . Please congratulate Dimitir on a job well done 👍🏼 This hotel is the best in the city by far - the service is great and the surroundings are beautiful . Cannot wait to return!

Dear Guest, Thank you so much for taking the time to share such a detailed and glowing review of your recent stay with us. We are truly delighted to hear that you and your partner had such a wonderful experience. We’re thrilled that Pamela was able to assist your partner and ensure a smooth arrival. It’s also great to know that Yani welcomed you and your colleagues seamlessly after a long workday—making your check-in process comfortable is always our priority. Your kind words about Room 221 mean a lot to us, and we’re happy that you found it to be stunning, quiet, and well-appointed. I will be sure to pass on your compliments to our housekeeping team, especially the lady who took care of your room, for her dedication and attention to detail. It’s wonderful to hear that you enjoyed breakfast as well. We strive to provide a memorable dining experience, and I will share your feedback with our breakfast team and the gentlemen who took such great care of you. Bishal will be very pleased to read your appreciation for his helpfulness, as will Dimitar on reception. We will pass your congratulations to him as well. We are incredibly grateful for your kind words and thrilled that you consider us the best hotel in Plovdiv. We cannot wait to welcome you back for another exceptional stay. Warmest regards, Ivan Ivanov /Front Office Manager/

Highly recommended!

トリップアドバイザーの評価 5.0/5

Lola33 トリップアドバイザー認証口コミ

The best Hotel we ever stay in Plovdiv. Large and very special clean rooms. Delicious food and very professional staff members. Amazing cocktails at the lobby bar and very tasty breakfast.Obviously with proper management! We will come back again soon!

Dear Lola, It is exciting to hear such a detailed and pleasant story regarding your positive experiences. We will certainly continue providing these amazing and personalized services. Our team is patiently awaiting your next visit to Plovdiv and ready to welcome you back to our hotel.

THE BEST HOTEL IN PLOVDIV

トリップアドバイザーの評価 5.0/5

Local_Stay_and_Chao トリップアドバイザー認証口コミ

I wanted to take a moment to express my heartfelt thanks for the wonderful stay I had at your hotel. From the warm welcome to the exceptional service throughout my visit, every aspect of my experience was top-notch. The attention to detail and the care provided by your staff made my stay truly memorable. Looks like there is a new Management . Strongly recommend ! Thank you once again.

We truly appreciate your kind words and high rating. We will do our best to improve the personalisation of your stay even more in the future in order to exceed your expectations once again during at the Emporium hotel in Plovdiv. Kind regards, Ivan Ivanov /Front Office Manager/

Comfortable and contempory luxury

トリップアドバイザーの評価 5.0/5

hVer17 トリップアドバイザー認証口コミ

We spent a few enjoyable days with family and friends at the Emporium Hotel in Plovdiv. We enjoyed spending time at the lobby and hotelbar which is an absolute bliss. The design is well balanced with a subdued kind of contemporary chique. It is cozy, and warm which makes you feel easily at home. During the stay the staff was attentive, friendly and professional. We stayed in a suite, which was equally well balanced, beautifully and smartly designed, but above all comfortable. We absolutely recommend the Emporium for a luxury, comfortable, and energizing stay in Plovdiv.

Dear hVer17, Thank you for your detailed description of your story and the positive feedback. We are always happy to hear that our guests had the opportunity to create memories while staying with us. We would be thrilled if you decide to visit us again during your next visit to Plovdiv. Sincerely, Ivan Ivanov /Front Office Manager/

Friendly, cosy, great location

トリップアドバイザーの評価 4.0/5

HelentheHappyFoodie トリップアドバイザー認証口コミ

Very cute little hotel in a quiet neighbourhood that is very central to all the sights. A great place to stay. The staff are wonderful: nothing is too much trouble and they are super helpful and friendly. Parking was included and right next to the hotel. Our only comment would be to make sure to choose your room carefully: book the largest possible because they are very small. Also, note that the balconies are actually internal to the building. In our room, the shower and the sink were in the little bedroom which meant disturbing your partner to use the toilet in the night, and no privacy except for the toilet itself. The design of the rooms is very clever however: a bit like being on a spaceship! If you are light sensitive bring some tape because all the light switches are big, glowing panels that shine very brightly in the dark, and they are everywhere.

Dear HelentheHappyFoodie, We appreciate your kind words and your overall positive review. Indeed we have a very modern design which is why we have taken your feedback to heart and we will try to take into consideration our guest's preferences even better when assigning them in the future to make sure we do the right choice. We would be happy to welcome you back if you decide to visit Plovdiv for another memorable trip. Kind regards, Ivan Ivanov /Front Office Manager/

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 49 件のレビュー 9.3/10 ロケーション
  • 93 件のレビュー 8.5/10 客室
  • 118 件のレビュー 9/10 サービス
  • 81 件のレビュー 9.6/10 雰囲気
  • 47 件のレビュー 8.9/10 設備
  • 39 件のレビュー 7.3/10 朝食
  • 33 件のレビュー 8/10 快適さ
  • 29 件のレビュー 8.2/10 料理

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