槟城海滩美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,100 评论

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描述

酒店其他优惠

  • 槟城海滩美居酒店的客房坐拥迷人的槟城海滩美景。

  • 酒店可直通海滩。

  • 非常适合举行团队建设活动、休闲活动和开放式的概念婚礼。

  • 提供前往 Bayan Lepas 工业园和 Straits Marina Bay 的免费定时穿梭巴士服务。

我们的客房

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酒店位置

槟城海滩美居酒店

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 TANJUNG BUNGAH
马来西亚

GPS:5.4638, 100.3019

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Ombak

新的一天从美味早餐开始。在 Coffee House 享用马来西亚地方美食和国际美食,还可以欣赏迷人的海景。供应早餐、午餐和晚餐。品尝美食时,搭配上我们精选的葡萄酒,欣赏着热带海滩的日落,岂不快哉。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,100 评论

TripAdvisor 评级  3.8/5  1,704 评论

卓越奖 2024

客户意见评级 4.5/5

Jie X. 朋友住宿 - 所有已确认评论

酒店有很好的泳池,也有比较好的海滩,虽然海滩并没有人保护,但是海里游泳还是很舒服。

尊敬的Jie X., 感谢您对我们酒店服务的认可以及对泳池和海滩的赞赏。我们很高兴您在海里游泳时感到舒适。期待您的再次光临。 顺祝商祺, Mercure Penang Beach

Amazing

Tripadvisor 评级 5.0/5

Jet12160397690 经 TripAdvisor 认证的评论

A very wonderful hotel with amazing views and beach and fareha is very helpful and kind. I had so much fun me and my wife in this place

Terrible experience!

Tripadvisor 评级 1.0/5

Navigate52090572508 经 TripAdvisor 认证的评论

Bedsheets are dirty with stains and hair. Requested for change of bedsheets but was only given the new one and expected to change ourselves. (Take with pinch of salt that housekeeping is off work at 11pm). Bathing towels come with a stale smell too. Toilets (basin etc) not catered for Asians who are shorter.

Staff members excellent

Tripadvisor 评级 4.0/5

elaine5757 经 TripAdvisor 认证的评论

Stayed here five nights and enjoyed it , the rooms are spotless and the staff very pleasant. It’s in a fantastic location and has stunning views. Air con is good along with the WiFi too. The only negative really is the breakfast. Every thing was cold and the reason for this is there is no heat under the food on display and the lids are all left open where they should be closed as everyone was coughing and the ladies throwing their hair around. This contaminates the food . The selection for European guest is also very limited. However the restaurant is clean and the food is displayed beautifully. The pool is great along with the beach but again European guests do like sunbathing And there were zero facilities ie sun beds or brollies to shade . Such a shame as this would be just perfect if the facilities were provided. Anyway a positive note the staff are all very pleasant and professional so thank you all Kind regards Room 445

Dear Elaine5757, Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed your stay, appreciated the cleanliness of the rooms, our convenient location, stunning views, and the friendly service provided by our staff. It’s also great to know that you found the air conditioning and WiFi to be satisfactory, as well as the pool and beach facilities. We sincerely apologize for the inconveniences you experienced with breakfast and sunbed facilities. Your comments regarding the breakfast presentation and hygiene concerns are taken very seriously, and we will address these issues with our team to ensure improvements are made. Regarding the limited European breakfast options and lack of shaded sunbathing facilities, we appreciate your constructive suggestions and will consider them as we look to enhance our offerings. Thank you once again for your kind words about our team’s professionalism. We hope to have the pleasure of welcoming you back in the future and providing an even better experience. Kind regards, Mercure Penang Beach

客户意见评级 3.0/5

Kai S. C. 单人住宿 - 所有已确认评论

酒店环境很不舒服😞,厕所太小

Dear Kai S. C., Thank you for sharing your experience. We apologize for your dissatisfaction with the bed linens and front desk service. We value the feedback from each guest and will continue to strive to improve the quality of our services and the comfort of our facilities. Best regards, Mercure Penang Beach

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其他网络用户评价我们的酒店

  • 1,412 评论 8.2/10 位置
  • 2,481 评论 7.5/10 房间
  • 1,569 评论 6/10 服务
  • 60 评论 4.7/10 上网
  • 1,061 评论 6/10 清洁度
  • 1,017 评论 8.8/10 沙滩
  • 742 评论 7.2/10 早餐
  • 557 评论 5.4/10 食物

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