槟城海滩美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,134 评论

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描述

酒店其他优惠

  • 槟城海滩美居酒店的客房坐拥迷人的槟城海滩美景。

  • 酒店可直通海滩。

  • 非常适合举行团队建设活动、休闲活动和开放式的概念婚礼。

  • 提供前往 Bayan Lepas 工业园和 Straits Marina Bay 的免费定时穿梭巴士服务。

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

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酒店位置

槟城海滩美居酒店

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 TANJUNG BUNGAH
马来西亚

GPS:5.4638, 100.3019

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Ombak

新的一天从美味早餐开始。在 Coffee House 享用马来西亚地方美食和国际美食,还可以欣赏迷人的海景。供应早餐、午餐和晚餐。品尝美食时,搭配上我们精选的葡萄酒,欣赏着热带海滩的日落,岂不快哉。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  1,134 评论

TripAdvisor 评级  4.0/5  1,670 评论

卓越奖 2024

Great place if you plan not to be in the room for long

Tripadvisor 评级 2.0/5

742harinders 家庭住宿 - 经 TripAdvisor 认证的评论

As an An Accor member we booked two nights here and got to use our voucher, second night free. Next time will opt to use it elsewhere. The hotel was not up to the Mercure standard. However, we booked last minute and were lucky to get a room, so thankful for that. The quality of the room was very poor, it was dusty and that was evident as my son who has Allergies was sneezing and his eyes had puffed up. The bathroom was clean but needed some touching up like painting the doors. Having stayed at the Sofitel the week before in Kuala Lumpur the Mercure was definitely not a pleasant stay for me. The Selection of breakfast was good, but I was disappointed with having nowhere to sit nevertheless the breakfast stuff on duty were accommodating. One thing that could be beneficial is the seating arrangement during breakfast, as outside there is a beautiful spot overlooking the sea, unfortunately these tables that were able to seat four, were being occupied by couples or single people having breakfast. Overall, the price is fair.

Dear 742harinders, Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your insights, especially as an Accor member. We’re glad to hear you enjoyed the breakfast selection and found our staff accommodating. However, we sincerely apologize for the issues you encountered during your stay, particularly with the cleanliness of your room and the uncomfortable experience at breakfast. Your son’s allergy concerns are especially important to us, and we will address the housekeeping issues you highlighted to ensure a more thorough cleaning process in the future. We also appreciate your suggestion regarding the seating arrangements during breakfast. We will certainly consider how we can maximize the seating options to enhance our guests' dining experience, particularly taking advantage of the beautiful outdoor areas. Your feedback is invaluable in helping us improve our services. We hope you might give us another chance in the future, as we would love the opportunity to provide you with a stay that meets your expectations. Thank you once again for your review, and we wish you all the best in your future travels. Sincerely, Gerard Chan Resort Manager

Excellent Stay with great room!

Tripadvisor 评级 5.0/5

SimonTemplar 家庭住宿 - 经 TripAdvisor 认证的评论

Beautiful seaview rooms and clean. Enjoy our rooms for two times in a week! Fast check in and fast check out.

Dear Simon, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our seaview rooms to be beautiful and clean. It’s great to know our fast check-in and check-out process added to your experience. We hope to welcome you back for more stays in the future. If there’s anything specific you’d like to see during your next visit, please let us know! Sincerely, Gerard Chan Resort Manager

泳池+沙灘很好 位置一般

客户意见评级 3.5/5

Kris 情侣住宿 - 所有已确认评论

房價便宜但房間有點舊 。浴室企缸沒有門 沖完涼成地水 。毛巾不足只有2條大浴巾 。沐浴液+洗手液 沒有fill滿 第2晚 已經用晒 要叫人 refill。泳池+沙灘很好。

Dear Kwan Yim L., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Great stay

Tripadvisor 评级 5.0/5

brisgirl706 经 TripAdvisor 认证的评论

The Mercure Penang Beach is a great location if you don't want the crowds of George Town or Batu Ferringhi. Great location with a drinks/food deck overlooking the beach and pool area. Cannot fault the staff, extremely helpful. Great value for a relaxed getaway.

Dear brisgirl706, Thank you so much for your wonderful review! We are thrilled to hear that you had a great stay at Mercure Penang Beach. It’s fantastic to know that you enjoyed our peaceful location and the views from our drinks and food deck. Our team is dedicated to providing exceptional service, and we’re glad that their helpfulness made a positive impact on your experience. We truly appreciate your kind words and are delighted that you found great value for your relaxed getaway. We hope to welcome you back soon for another memorable stay! Sincerely, Gerard Chan Resort Manager

Memorial Service At Pinang room

Tripadvisor 评级 5.0/5

NithiyananthanG 经 TripAdvisor 认证的评论

We recently reached out to several hotels along Tanjong Bungah and Batu Ferringhi to arrange a meaningful memorial service for my mum on All Souls Day (2nd Nov), with a view of the sea. We ultimately chose the Mercure Hotel at Tanjong Bungah for this special occasion, based on the exceptional correspondence from Ms. Joan, the Director of Sales, and our recommender, Ms. Vivien, as we were unable to make a site visit from Singapore. Having worked in the hotel industry myself, I understand the effort that goes into event planning. Ms. Joan was incredibly knowledgeable, confident, and responsive to all my requests, giving us reassurance about our choice. On the day of the event, everything was executed flawlessly, and even the chef checked in to ensure the food met our expectations. Unfortunately, there was a power outage due to a main grid issue, as we were informed. Rather than focusing on this unexpected fault—which I believe was beyond the hotel’s control—we chose to look at the overall experience, which was positive throughout. The team’s response was swift and professional, with Ms. Joan and event coordinator Timothy following up promptly. Their attention to detail and care for our event’s success were truly commendable. The food was excellent, and even the Datos in attendance remarked positively on the arrangements. This memorial service was deeply significant for my family and me, and although the blackout was an unforeseen setback, the overall experience exceeded our expectations. Memorial events are about creating a lifetime of memories in a single day, and thanks to Ms. Joan, Ms. Vivien, Mr. Timothy, and the General Manager for his team, we were able to honor my mum in the most memorable way. Well done, Mercure team! “ A Memorial Service is not a day in a life time but A life time in a day “

Dear NithiyanathanG, Thank you so much for taking the time to share your heartfelt review with us. We are truly honored that you chose Mercure Hotel Tanjong Bungah to host such a meaningful event to honor your mum on All Souls Day. We are delighted to hear that Joan, Vivien, and Timothy were able to provide you with the support and reassurance you needed, especially considering your location in Singapore. It’s wonderful to know that our team's dedication and attention to detail helped make your memorial service a memorable occasion. We sincerely apologize for the power outage due to the main grid issue, but we appreciate your understanding and positive outlook despite this unexpected situation. It’s gratifying to hear that, overall, you found the food and arrangements exceeded your expectations, and that you were able to create lasting memories with your family and loved ones. Thank you once again for your kind words and for recognizing our team’s efforts. We will be sure to pass along your praises to everyone involved. Should you ever find yourself in the area again, we would be honored to welcome you back. Wishing you and your family all the best. Sincerely, Gerard Chan Resort Manager

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其他网络用户评价我们的酒店

  • 1,551 评论 7.7/10 位置
  • 2,526 评论 7.8/10 房间
  • 1,608 评论 6.5/10 服务
  • 50 评论 5.2/10 上网
  • 1,104 评论 6.6/10 清洁度
  • 1,096 评论 8.8/10 沙滩
  • 837 评论 6.3/10 早餐
  • 632 评论 5.2/10 食物

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