Mercure Penang Beach 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 838 件のレビュー

Mercure Penang Beach - Image 1
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説明

ホテルのその他の情報

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

当ホテルの客室

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ホテル所在地

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  838 件のレビュー

トリップアドバイザーの評価  3.8/5  1,685 件のレビュー

2024エクセレンス認証

better hotels around than this one

トリップアドバイザーの評価 3.0/5

Trail23774645330 トリップアドバイザー認証口コミ

Upon arrival, we were told that we must pay even though our voucher from British airways stated we have paid in full recption were not interreted in the voucher/papers I offered to pay via visa debit but was refused "only credit card" which I do not have so we were told to go out and get cash! Then we were informed that we had booked two rooms, "my wife and I"?. We booked a suite but were allocated a standard double??? After contacting BA, the matter seems to have been resolved. Afterward, in the lift and the lobby, two people asked if we had sorted the payment for the room two other people also told us that the hotel had canceled their room. The rooms are very tired and in need of updating and the recption staff could do with a bit of training.

Very Nice Hotel

トリップアドバイザーの評価 5.0/5

Benny H Couples - トリップアドバイザー認証口コミ

I stayed 5 nights at Mercure, it's room faced to sea view & there is a beach closing hotel, therefore anybody like swimming more convenient, also there is a swimming pool for the guests. Hotel accessories are well equipped with tv,wi-fi, electric kettle, tea or coffee bags, refrigerator & clothes ironed etc. The breakfast was fine with many choices for western or Asian guests. Overall I very enjoyed the stay at this hotel.

Wonderful staycation

トリップアドバイザーの評価 4.0/5

Adel M トリップアドバイザー認証口コミ

Location is absolutely excellent Just walking few minutes to around 12 minutes you’ll reach small shopping mall and restaurants Nice beach the hotel across from the beach Good staff I thanks fully to Mr. Haniff He always guided me to many fascinating places

Clean and lots of space and natural light. WiFi is slow and there is traffic noise

トリップアドバイザーの評価 3.0/5

slinkymomo Couples - トリップアドバイザー認証口コミ

Very noisy busy road. It has 5 floors if rooms but the outside traffic noise is there no matter which way you are facing. Very good size modern room with lots of space, desk, sofa, coffee table, wardrobe, safe and mini fridge bar top. Clean and lots of natural light. Comfy king size bed. Bathroom is small but good shower enclosure and very clean. WiFi is so slow at snail pace.

Not up to the standard of ALL Brand hotels

トリップアドバイザーの評価 3.0/5

NicholasM2366 ファミリー - トリップアドバイザー認証口コミ

WiFi network does not work well and slow. The breakfast is below average for ALL brand hotels. Staffs seem to be not well trained.

Dear NicholasM2366, Thank you for taking the time to share your feedback with us. We genuinely value your comments and are sorry to hear that your experience did not meet the high standards we strive to maintain as part of the ALL Brand. We would like to note that our breakfast offerings change daily and feature over 40 items, all carefully prepared by our culinary team. We continuously aim to provide variety and quality to our guests. However, we understand that our breakfast may not have met your expectations, and we will take your feedback into consideration as we look for ways to improve. Regarding the WiFi and staff training, we are actively working to enhance these areas and ensure our guests have a seamless and pleasant experience during their stay. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future and provide you with the outstanding experience you deserve. Sincerely, Gerard Chan Resort Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,487 件のレビュー 7.7/10 ロケーション
  • 2,506 件のレビュー 7.4/10 客室
  • 1,556 件のレビュー 6.3/10 サービス
  • 54 件のレビュー 5.1/10 インターネット
  • 1,091 件のレビュー 8.8/10 ビーチ
  • 1,091 件のレビュー 5.8/10 清潔さ
  • 772 件のレビュー 6.7/10 朝食
  • 600 件のレビュー 5.2/10 料理

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