Grand Mercure Petra 5 星

客户意见评级 (ALL 评级) 4.7/5 6 评论

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描述

酒店其他优惠

  • Castle-style hotel just 1 min from Petra

  • Peaceful location with scenic Rift Valley views

  • Indoor heated swimming pool with terrace

  • Excursions to Wadi Rum and Dana Nature Reserve

  • Function rooms for meetings and events

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酒店位置

Grand Mercure Petra

Kings Highway Queen Rania St, Petra
71811 PETRA
约旦

GPS:30.288458, 35.456622

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  6 评论

TripAdvisor 评级  3.5/5  463 评论

Gorgeous hotel

Tripadvisor 评级 5.0/5

rbhogaraju 经 TripAdvisor 认证的评论

Petra is everyone’s dream place to visit. There are some very good options to stay in Petra right outside the archeological site. Movenpick Nabatean Castle or the Grand Mercure Plaze is about 10 minutes’ drive, but it’s perched on top of a hill with excellent views of the vicinity. The Hotel is top-notch, very luxurious. The lobby is gorgeous, and the décor of the hotel is quite stunning. The restaurant is extremely good, tons of options to eat from in the buffet. You will certainly have everything you wished for at breakfast and dinner. We had two connected rooms which made things very convenient for us. The staff was great. This resplendant hotel greatly enhanced the wonderful memories of our trip to Petra

Dear rbhogaraju, Thank you for your heartfelt review. We're thrilled to hear that you enjoyed your stay and found our hotel to be luxurious and beautiful. It's wonderful to know that our stunning décor, delicious buffet, and convenient connected rooms contributed to making your trip to Petra memorable. Our team truly appreciates your kind words about their service, and we're delighted they could enhance your experience. We would be honored to host you again in the future whenever your travels bring you back to Petra. Warm regards, Abedrabo Twaissi Cluster General Manager

Hotel still closed.

Tripadvisor 评级 1.0/5

Liz F Couples - 经 TripAdvisor 认证的评论

The hotel is still closed. It looks lovely but we were turned away at the gate and sent back to Wadi Musa where our booking had been transferred to the Movenpick opposite Petra visitor centre. This was brilliant, but I had emailed a couple of months ago to double check and confirm my booking following reviews on Tripadvisor, and was advised that my booking was confirmed.

Dear Liz F, Thank you for taking the time to share your experience. Please accept our sincere apologies for any confusion caused. We strive to provide accurate information and regret that this situation affected your travel plans. We hope to have the opportunity to welcome you back under better circumstances. Warm regards, Abedrabo Twaissi Cluster General Manager

This hotel is CLOSED for MAJOR RENOVATION.

Tripadvisor 评级 5.0/5

PJ-tw11 经 TripAdvisor 认证的评论

When we arrived the security man told us the Grand Mercure is CLOSED for MAJOR renovation. He was helpful, but his English wasn't very good. But we worked out we had been rebooked at the Movenpick in town. We were a little disappointed as we had chosen this hotel for the view. However the Movenpick MORE than made up for it. The staff and the food was marvellous. We were upgraded and the room was wonderful. This is a review of Grand Mercure, but the Movenpick was fantastic. My tip is to have PRINTED LETTERS the guard can hand you, to tell you what to do and also send an email explaining the situation. We ended up getting a good deal, but it was somewhat confusing.

Dear PJ-tw11, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the closure of Grand Mercure Petra for major renovation. We appreciate your understanding and patience during this transition. We're delighted to hear that despite the initial disappointment, your stay at Mövenpick Resort Petra meet your expectations. It's wonderful to know that our staff, food, and accommodations made your visit memorable. Your kind words are greatly appreciated and will be shared with our team. Your suggestions will certainly take it into consideration to improve our services during similar situations in the future. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another fantastic experience. Warm regards, Abedrabo Twaissi Cluster General Manager

Hotel it was very great

Tripadvisor 评级 5.0/5

Passenger13953488943 经 TripAdvisor 认证的评论

The place was as described and perfect for our needs. And welcoming guy who makes us feel at home, For food it was delicious at al-bar restaurant Thx for everyone in the hotel Especially chefs Because of the many suggestions they gave me

Dear Passenger13953488943, Thank you for taking the time to share your positive experience with us! We are delighted to read your review from your stay at Monevpick Nabatean Castle. It's wonderful to hear that our hotel lived up to your expectations and was perfect for your needs. Creating a comfortable and welcoming environment is our goal, and we're pleased that you felt at home, thanks to our welcoming team. We're glad you enjoyed the delicious food at Al-Bar Restaurant. Our chefs work hard to provide a diverse and delightful dining experience, and it's great to know that their many suggestions enhanced your culinary experience. Your kind words are appreciated, and we'll make sure to pass on your thanks to everyone at the hotel, especially the chefs. We are grateful for your acknowledgment of their efforts. Should your travels bring you back to our area, we would be honored to welcome you again. If there's anything specific you loved or any suggestions you may have for improvement, please feel free to share. Your feedback is invaluable to us. Thank you for choosing our hotel, and we look forward to hosting you again in the future. Warm regards, Abedrabo Twaissi Cluster General Manager

The place where everything started

Tripadvisor 评级 5.0/5

wojtek66 家庭住宿 - 经 TripAdvisor 认证的评论

Experience better than expected. Like everywhere in Jordan very nice people. Great service, good food, comfortable accomodation. Everything was really good. What I Truely recommend is the shop in the hotel. In my opinion best place to buy some original gifts.

Dear wojtek66, Thank you for taking the time to share your experience with us. We are thrilled to hear that your stay exceeded your expectations and that you found our service, food, and accommodation to be great. Your recommendation for the shop in the hotel as the best place to buy original gifts is greatly appreciated. We strive to provide a memorable experience for our guests, and we're delighted to have been a part of your journey. We hope to welcome you back in the future for another fantastic stay. Best regards, Abedrabo Twaissi Cluster General Manager

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其他网络用户评价我们的酒店

  • 17 评论 10/10 位置
  • 27 评论 8.6/10 房间
  • 50 评论 9.1/10 服务
  • 17 评论 8.8/10 早餐
  • 16 评论 7.1/10 食物
  • 9 评论 10/10 清洁度
  • 8 评论 9.5/10 氛围
  • 6 评论 8.6/10 舒适度

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Mövenpick Petra 5 星

客户意见评级 (ALL 评级) 4.8/5 (934 评论)

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