Mövenpick Resort & Spa Boracay

客户意见评级 (ALL 评级) 4.4/5 1,818 评论

保证最优惠房价
Mövenpick Resort & Spa Boracay - Image 1
Mövenpick Resort & Spa Boracay - Image 2
Mövenpick Resort & Spa Boracay - Image 3
Mövenpick Resort & Spa Boracay - Image 4
Punta Bunga Cove Barangay Yapak, 5608 BORACAY MALAY AKLAN, 菲律宾

描述

酒店其他优惠

  • Nestled within tropical gardens on a private paradise beach, offering ultimate bliss

  • Four diverse restaurants with an array of culinary delights prepared by world-class chefs

  • A daily breakfast banquet to give you the perfect start to another day in paradise

  • Our team arranges scuba diving, sailing tours, a shuttle bus, and much more in-house

  • From a fitness center, spa, kids club, and bars, there is something for everyone

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

Mövenpick Resort & Spa Boracay

Punta Bunga Cove Barangay Yapak
5608 BORACAY MALAY AKLAN
菲律宾

GPS:11.984101, 121.910282

电话
传真 +63 36 266 2256

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,818 评论

客户意见评级 2.5/5

Han C. 情侣住宿 - 所有已确认评论

酒店整体设施老旧，服务一般，早餐质量也不好。酒店房间隔音差，入住的第一间房非常吵。经沟通换了第二间房。我在退房前一天晚上沟通了延迟退房，在退房当天上午也通过电话要求延迟退房，电话服务人员表示延迟退房只能给到12:30。在我表达白金卡的身份，以及他再沟通后，才给到了15:00。体验非常不好，不满意

Dear Mr. Han C., Mabuhay! Thank you for sharing your experience with us. We truly appreciate you taking the time to let us know what happened during your stay. I’m very sorry to hear that several aspects of your visit did not meet your expectations. This is certainly not the level of comfort and service we aim to provide. Your comments regarding the facilities, room experience, breakfast quality, and the way your late check‑out request was handled are very important to us. Please know that we take this kind of feedback seriously, and we will be working closely with the concerned teams to address these points and ensure we improve moving forward. I understand how disappointing this must have been, especially considering your loyalty status. We value your trust, and it’s our responsibility to make your stay smooth and pleasant from start to finish. Thank you again for bringing this to our attention. We hope you will give us another opportunity in the future so we can provide you with a much better and more seamless experience. Sincerely, Ivan John Delgado Guest Experience Manager Mövenpick Resort & Spa Boracay

客户意见评级 3.0/5

Xuemei C. 家庭住宿 - 所有已确认评论

房间的隔音实在是太差了。机场到酒店也没有免费接送。如自费接送还比外面的贵1倍。

Thank you for sharing your feedback about your recent stay at Mövenpick Resort & Spa Boracay. We take all feedback seriously and will use it to improve our services. Regarding soundproofing, we'll review our room allocation process and work on enhancing our rooms to better meet our guests' needs. Thank you again for your feedback. Kind regards, Troi Tobias Guest Experience Manager

环境很好，位置一般，食物一般

客户意见评级 4.0/5

Dong 情侣住宿 - 所有已确认评论

环境很好，位置一般，食物一般

Dear DONG, Thank you for your feedback. We’re glad to hear that you enjoyed the environment at Mövenpick Resort & Spa Boracay. We’re sorry to learn that you found the location and food to be average. Your feedback is valuable to us, and we’ll take it into consideration as we strive to improve. If you have any specific suggestions or details about your experience, please feel free to share. Sincerely yours, Mövenpick Resort & Spa Boracay

酒店位置好

客户意见评级 4.5/5

匿名 情侣住宿 - 所有已确认评论

酒店位置好，有自己的私人沙滩。酒店餐厅的味道也很不错。有三个不同口味的餐厅。美中不足的是酒店往返DMall 的巴士少，酒店客人去的稍多就没位置了。下次去长滩还会优先考虑movenpick

Dear Zhuojia Z., We very much appreciate your comments regarding your stay at the Mövenpick Resort & Spa Boracay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, in regards to your comments n the frequency of the shuttle bus is well noted and we will highlight this to the relevant department for further review and deliberations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alrie Rocamora Guest Experience Manager

其他网络用户评价我们的酒店

  • 859 评论 8/10 位置
  • 1,272 评论 7/10 房间
  • 2,156 评论 8.4/10 服务
  • 27 评论 6.4/10 上网
  • 1,103 评论 7.1/10 食物
  • 736 评论 6.8/10 设施
  • 632 评论 9.4/10 游泳池
  • 611 评论 7.5/10 早餐

支持方 Trustyou