Mövenpick Resort & Spa Boracay

客户意见评级 (ALL 评级) 4.5/5 1,845 评论

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描述

酒店其他优惠

  • Nestled within tropical gardens on a private paradise beach, offering ultimate bliss

  • Four diverse restaurants with an array of culinary delights prepared by world-class chefs

  • A daily breakfast banquet to give you the perfect start to another day in paradise

  • Our team arranges scuba diving, sailing tours, a shuttle bus, and much more in-house

  • From a fitness center, spa, kids club, and bars, there is something for everyone

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酒店位置

Mövenpick Resort & Spa Boracay

Punta Bunga Cove Barangay Yapak
5608 BORACAY MALAY AKLAN
菲律宾

GPS:11.984101, 121.910282

抵达和交通

酒店服务

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酒店内
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,845 评论

TripAdvisor 评级  4.7/5  2,329 评论

Five Star Luxury

Tripadvisor 评级 5.0/5

528belled 经 TripAdvisor 认证的评论

The true luxury in Movenpick is the service provided by their topnotch staff. From Alrie and Miguel at reception, Joseph on the shuttle route, Nurse Yuri at the clinic, Allen and his team at the Sol Marina, the great Security and Life Guards (shoutout to Jerome), and Juleevie in The Market, we got warm welcome, genuine service, and concern. Will be always grateful and will work to come back. Thanks Movenpick team! 😊

Find another place better!!! This place is a shame for this brand!!

Tripadvisor 评级 2.0/5

ovidianac 经 TripAdvisor 认证的评论

Unpolite manager front desk , unpolite all from lobby, bad behaviour and dangerous from mr JOSEPH an concierge man , in the room all was old style , dirty, they avoid to change and clean the room daily. On the beach the worst beach sun beds i even see in my life, also the sea at that part of the beach is with waves. Facilities it exist ….. but there are not provided for customers in the respect for the money we have payed to you. They say they are from Accor group but they don t give anything benefit for accor group ( it was maybe points when we buy food& drinks) It is a shame for their brand

Boracay at the Movenpick! The very best!!

Tripadvisor 评级 5.0/5

Michael M 经 TripAdvisor 认证的评论

The Movenpick. Perhaps the best value in beautiful Boracay. Get your room with the breakfast brunch buffet - it’s not to be missed. See if you can seek out Oli. She provided us with superior table service at breakfast. Always with a smile, very friendly, super helpful! Come for the service, the breakfast, the clean, well-appointed rooms, the massive pool, and stay for the stunning sunsets. Spectacular!!

Good but not great, and here's why

Tripadvisor 评级 4.0/5

Bbbrentblack 经 TripAdvisor 认证的评论

Let me start by saying staff is friendly and you should tip them throughout your stay. They have the best attitude and are working hard to please despite the difficult battle they face. I will explain that part later but I just wanted to start by saying the staff is fantastic. Big shout out to Lin, Aliyah, Kim, And all the others whose names I can't recall. Again, tip them a hundred or two hundred pesos once in awhile... It means a lot to them. This resort is good, but several things are holding it back from being great. Rooms: Clean and relatively modern. The bed is fantastic, loved the mattress and pillows. Meanwhile, the shower looks nice but the water is rarely more than warm. In my week there I never had one hot shower. Also we were never given more than one roll of toilet paper at a time, which for two people isn't really enough for 24 hours. We could have also done with more towels, but I never asked for more, so that may be my fault. Make sure you leave any towels that you want replaced on the floor or else they will assume you want to continue using them. Restaurants: The food here is very good, in my opinion. There is a huge breakfast buffet which you will want to get to early due to the massive amounts of people who come in toward the end at 10: 30am. I only realized bananas existed in the restaurant the last day when we had to get up early and were at breakfast by 7:00 a.m. everything runs out at some point and it seems that the staff is so overwhelmed that replacing some items never happens. A great example is the small dish of butter they leave out. It empties out very quickly and takes a long time to be replaced. There is an egg station which is also overwhelmed, expect at least 15 minutes for your order to be prepared. There's an Italian restaurant and a sushi restaurant as well which are both very good. I also like the fact that if you want something from any of the other restaurants menus, they will make it for you no matter where you're sitting. The bar There's a very nice bar by the beach. Unfortunately. drinks take forever. We got into the habit of ordering two at a time. Once they arrive, the drinks are great. The beach This is one of my biggest complaints. For some reason this resort has decided to opt for these loungers that do not fold down. They are always in a slightly raised laying position, so laying on your stomach is virtually impossible. You're only option if you want a 10 or back will be to grab a mat and throw a towel on it and lay in the sand. It's a bizarre choice. Almost as bizarre as the chairs they have around the pool, which aren't even that nice. These are also immovable objects that have you in in and upright seated position and usually include a footstool. Both are extremely annoying, almost as much as the lack of them. There are not nearly enough loungers for the guests. Ultimately people end up breaking the rules and getting up very early to put a towel down to reserve it and then leave. And I can't blame them. The lifeguards do their best to try to find you a spot, but again, it's a losing battle sometimes. The fit center This is a bit of an afterthought and probably just a requirement to get that five star rating. Expect a rack of dumbbells, a few cardio machines, and a couple of weight machines, one of which was out of service when I was there. One of the days. There is a yoga room with mats and a few kettlebells. Transportation For 300 pesos you can get a TukTuk to take you into town, D Mall being the main attraction. The drivers are professional and get you where you want to go, highly recommended. It'll cost you another 300 to get back, and they only accept cash in my experience. Conclusion I got the sense that the staff was overwhelmed due to the fact that the resort was allowing non-guests to enter. I realize the place needs to turn profit, but allowing too many outsiders in really infringes on the experience of your paying guests. Everything is a rat race and a competition, whether it's for butter or loungers or drinks. If you're on vacation, you don't want to have that kind of stress and disappointment. A lesson can be learned from next door at the Shangri-La, as I tried to make reservations there and they told me they weren't taking any from outside guests right now due to capacity. Be better, Mövenpick. Your guests and staff deserve it.

Service and hospitality

Tripadvisor 评级 5.0/5

Vacation05290614201 经 TripAdvisor 认证的评论

I had an absolutely amazing time in Movenpick. I was introduced to Mark Morales, one of the entertainers there and his hospitality and genuine passion for serving others made this a memory I will never forget. He ensure I was always looked after by the staff and provided me what felt like a VIP experience. I cannot fault the service and hospitality.

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其他网络用户评价我们的酒店

  • 853 评论 8.1/10 位置
  • 1,279 评论 7/10 房间
  • 2,117 评论 8.4/10 服务
  • 27 评论 7.6/10 上网
  • 1,210 评论 9/10 沙滩
  • 1,091 评论 7.1/10 食物
  • 733 评论 6.9/10 设施
  • 682 评论 9.3/10 游泳池

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