Mövenpick Resort & Spa Boracay

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,845 件のレビュー

Mövenpick Resort & Spa Boracay - Image 1
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説明

ホテルのその他の情報

  • Nestled within tropical gardens on a private paradise beach, offering ultimate bliss

  • Four diverse restaurants with an array of culinary delights prepared by world-class chefs

  • A daily breakfast banquet to give you the perfect start to another day in paradise

  • Our team arranges scuba diving, sailing tours, a shuttle bus, and much more in-house

  • From a fitness center, spa, kids club, and bars, there is something for everyone

当ホテルの客室

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ホテル所在地

Mövenpick Resort & Spa Boracay

Punta Bunga Cove Barangay Yapak
5608 BORACAY MALAY AKLAN
フィリピン

GPS:11.984101, 121.910282

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,845 件のレビュー

トリップアドバイザーの評価  4.7/5  2,329 件のレビュー

Five Star Luxury

トリップアドバイザーの評価 5.0/5

528belled トリップアドバイザー認証口コミ

The true luxury in Movenpick is the service provided by their topnotch staff. From Alrie and Miguel at reception, Joseph on the shuttle route, Nurse Yuri at the clinic, Allen and his team at the Sol Marina, the great Security and Life Guards (shoutout to Jerome), and Juleevie in The Market, we got warm welcome, genuine service, and concern. Will be always grateful and will work to come back. Thanks Movenpick team! 😊

Find another place better!!! This place is a shame for this brand!!

トリップアドバイザーの評価 2.0/5

ovidianac トリップアドバイザー認証口コミ

Unpolite manager front desk , unpolite all from lobby, bad behaviour and dangerous from mr JOSEPH an concierge man , in the room all was old style , dirty, they avoid to change and clean the room daily. On the beach the worst beach sun beds i even see in my life, also the sea at that part of the beach is with waves. Facilities it exist ….. but there are not provided for customers in the respect for the money we have payed to you. They say they are from Accor group but they don t give anything benefit for accor group ( it was maybe points when we buy food& drinks) It is a shame for their brand

Boracay at the Movenpick! The very best!!

トリップアドバイザーの評価 5.0/5

Michael M トリップアドバイザー認証口コミ

The Movenpick. Perhaps the best value in beautiful Boracay. Get your room with the breakfast brunch buffet - it’s not to be missed. See if you can seek out Oli. She provided us with superior table service at breakfast. Always with a smile, very friendly, super helpful! Come for the service, the breakfast, the clean, well-appointed rooms, the massive pool, and stay for the stunning sunsets. Spectacular!!

Good but not great, and here's why

トリップアドバイザーの評価 4.0/5

Bbbrentblack トリップアドバイザー認証口コミ

Let me start by saying staff is friendly and you should tip them throughout your stay. They have the best attitude and are working hard to please despite the difficult battle they face. I will explain that part later but I just wanted to start by saying the staff is fantastic. Big shout out to Lin, Aliyah, Kim, And all the others whose names I can't recall. Again, tip them a hundred or two hundred pesos once in awhile... It means a lot to them. This resort is good, but several things are holding it back from being great. Rooms: Clean and relatively modern. The bed is fantastic, loved the mattress and pillows. Meanwhile, the shower looks nice but the water is rarely more than warm. In my week there I never had one hot shower. Also we were never given more than one roll of toilet paper at a time, which for two people isn't really enough for 24 hours. We could have also done with more towels, but I never asked for more, so that may be my fault. Make sure you leave any towels that you want replaced on the floor or else they will assume you want to continue using them. Restaurants: The food here is very good, in my opinion. There is a huge breakfast buffet which you will want to get to early due to the massive amounts of people who come in toward the end at 10: 30am. I only realized bananas existed in the restaurant the last day when we had to get up early and were at breakfast by 7:00 a.m. everything runs out at some point and it seems that the staff is so overwhelmed that replacing some items never happens. A great example is the small dish of butter they leave out. It empties out very quickly and takes a long time to be replaced. There is an egg station which is also overwhelmed, expect at least 15 minutes for your order to be prepared. There's an Italian restaurant and a sushi restaurant as well which are both very good. I also like the fact that if you want something from any of the other restaurants menus, they will make it for you no matter where you're sitting. The bar There's a very nice bar by the beach. Unfortunately. drinks take forever. We got into the habit of ordering two at a time. Once they arrive, the drinks are great. The beach This is one of my biggest complaints. For some reason this resort has decided to opt for these loungers that do not fold down. They are always in a slightly raised laying position, so laying on your stomach is virtually impossible. You're only option if you want a 10 or back will be to grab a mat and throw a towel on it and lay in the sand. It's a bizarre choice. Almost as bizarre as the chairs they have around the pool, which aren't even that nice. These are also immovable objects that have you in in and upright seated position and usually include a footstool. Both are extremely annoying, almost as much as the lack of them. There are not nearly enough loungers for the guests. Ultimately people end up breaking the rules and getting up very early to put a towel down to reserve it and then leave. And I can't blame them. The lifeguards do their best to try to find you a spot, but again, it's a losing battle sometimes. The fit center This is a bit of an afterthought and probably just a requirement to get that five star rating. Expect a rack of dumbbells, a few cardio machines, and a couple of weight machines, one of which was out of service when I was there. One of the days. There is a yoga room with mats and a few kettlebells. Transportation For 300 pesos you can get a TukTuk to take you into town, D Mall being the main attraction. The drivers are professional and get you where you want to go, highly recommended. It'll cost you another 300 to get back, and they only accept cash in my experience. Conclusion I got the sense that the staff was overwhelmed due to the fact that the resort was allowing non-guests to enter. I realize the place needs to turn profit, but allowing too many outsiders in really infringes on the experience of your paying guests. Everything is a rat race and a competition, whether it's for butter or loungers or drinks. If you're on vacation, you don't want to have that kind of stress and disappointment. A lesson can be learned from next door at the Shangri-La, as I tried to make reservations there and they told me they weren't taking any from outside guests right now due to capacity. Be better, Mövenpick. Your guests and staff deserve it.

Service and hospitality

トリップアドバイザーの評価 5.0/5

Vacation05290614201 トリップアドバイザー認証口コミ

I had an absolutely amazing time in Movenpick. I was introduced to Mark Morales, one of the entertainers there and his hospitality and genuine passion for serving others made this a memory I will never forget. He ensure I was always looked after by the staff and provided me what felt like a VIP experience. I cannot fault the service and hospitality.

との提携 TripAdvisor

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