Mövenpick Cebu 5 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 924 recensioni

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Punta Engaño, Mactan Island, 6015 CEBU, Filippine

Descrizione

I plus dell'hotel

  • Hotel sulla spiaggia in stile mediterraneo

  • Spiaggia privata di sabbia bianca e giardini lussureggianti

  • Piscina e spa

  • Little Birds Club e attività per la famiglia

Le nostre sistemazioni

Posizione dell'hotel

Mövenpick Cebu

Punta Engaño, Mactan Island
6015 CEBU
Filippine

Coordinate GPS:10.310794, 124.023332

Telefono

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

THE SAILS

Il Sails è il luogo preferito per locali e famiglie che preferiscono un'atmosfera rilassata. Il ristorante dell'hotel aperto tutto il giorno vanta una cucina a vista, un buffet di insalate, uno spazio pizza interattivo e una selezione di squisiti dessert.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  924 recensioni

Giudizio clienti 3.0/5

Ivano C. Azienda - Avvisi confermati di ALL

Dear [Hotel/Customer Service Team], I would like to share my feedback regarding my recent stay at your property, which unfortunately was far below expectations—especially considering my ALL – Accor Live Limitless Diamond status. While I would like to acknowledge that the staff was kind and professional, the overall experience was extremely disappointing due to the condition of the structure. The hotel is very old and clearly not suitable for the location or the standards expected from an Accor Group property. Aside from the new gym, which was a positive note, everything else needs serious renovation—from the rooms to the common areas. Despite being a Diamond member, I did not receive any of the benefits typically associated with this status, except for a 20% discount on food. I did not receive any reward points, and I honestly do not understand why. This is unacceptable, especially considering the loyalty I’ve shown to the Accor brand. Given the lack of benefits and the poor condition of the property, I kindly request either a refund or the missing points to be credited to my account. I am extremely dissatisfied with this experience and, unfortunately, I will not return to this property in the future. I hope you will take this feedback seriously and take the necessary steps to address these issues. Best regards,

Dear Mr. c., Thank you for taking the time to share your feedback about your recent stay with us. We truly value your input, as it helps us identify areas where we can improve and enhance the guest experience. We’re delighted to hear that you found our staff to be kind and professional. However, we sincerely regret that certain aspects of your stay did not meet your expectations, particularly regarding the condition of our property and the benefits associated with your Diamond membership status. At this time, we are glad to inform you that we are now fully participating in the loyalty program since 15 August 2025. We deeply value loyal guests like yourself, and as a gesture of appreciation, we upgraded you from a Deluxe Room to a Premier One-Bedroom Suite, provided complimentary breakfast, and offered a 20% discount on Food & Beverage during your stay. We’re also pleased to share that we have recently completed renovations on 83 suite rooms and refurbished all guest rooms across the property. We take your feedback seriously and are committed to continuous improvement to ensure a more enjoyable experience for all our guests. We sincerely hope to have the opportunity to welcome you back and provide you with the exceptional service you deserve. Warmest regards, Simon Chew General Manager

Altri utenti web che hanno valutato il nostro hotel

  • 260 recensioni 7.8/10 Posizione
  • 651 recensioni 6.7/10 Camera
  • 1.121 recensioni 9.5/10 Servizio
  • 11 recensioni 6.3/10 Internet
  • 311 recensioni 7.4/10 Atmosfera
  • 261 recensioni 9/10 Colazione
  • 256 recensioni 6.3/10 Comfort
  • 252 recensioni 7.5/10 Pulizia

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Nostre ulteriori strutture nelle vicinanze

Mercure Mactan Cebu 4 stelle

A 937 m

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