Anwar Al Madinah Mövenpick 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.7/5 958 件のレビュー

Anwar Al Madinah Mövenpick - Image 1
Anwar Al Madinah Mövenpick - Image 2
Anwar Al Madinah Mövenpick - Image 3
Anwar Al Madinah Mövenpick - Image 4

説明

ホテルのその他の情報

  • Just one minute's walk from Al-Masjid an-Nabawi

  • The nearest hotel to the Ladies' Prayer Entrance

  • Direct access to the adjacent shopping mall

  • Family-Friendly & Group-Oriented Facilities

  • Prime location near Madinah Airport and Haramain High-Speed Train Station

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
42311 MEDINAH AL MUNAWARA
Saudi Arabia

GPS:24.471719, 39.607736

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.7/5  958 件のレビュー

トリップアドバイザーの評価  3.7/5  2,178 件のレビュー

Bad experience

トリップアドバイザーの評価 3.0/5

fingla ファミリー - トリップアドバイザー認証口コミ

Hello * fingla* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

Pleasant stay

トリップアドバイザーの評価 5.0/5

Aizaz C ファミリー - トリップアドバイザー認証口コミ

Thank you for your rating. We are really glad you enjoyed your stay with us. We really appreciate your feedback, and we promise to maintain our high level of service and to always be your reliable choice when visiting Almedina. Thank you for choosing us, and we look forward to hosting you again.

Extremely bad experience

トリップアドバイザーの評価 1.0/5

AmirH2008 ファミリー - トリップアドバイザー認証口コミ

Dear Asim L, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you experienced, particularly with the reservations process and the room condition. Your comments about the staff's responsiveness and cooperation have been noted, and we understand how frustrating it can be when expectations are not met. We strive to provide a seamless experience for our guests, and it is disheartening to learn that we fell short in this regard. We appreciate your suggestions regarding flexible bookings and will certainly consider them to improve our service. Regarding your ALL Accor Gold benefits, we apologize for any oversight and will review our procedures to ensure that all eligible guests receive the appropriate recognition during their stays. Your feedback is invaluable, and we thank you for bringing these matters to our attention. We hope you will consider staying with us again in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

Average Hotel - unhelpful reservation / front of house staff

トリップアドバイザーの評価 2.0/5

AsimL トリップアドバイザー認証口コミ

Poor customer Service

トリップアドバイザーの評価 1.0/5

Hanna B トリップアドバイザー認証口コミ

ear Hanna B, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you encountered during your time with us. It is disappointing to hear about the issues related to your room key card and the experience you had with our reception staff. We strive to provide a welcoming environment, and we regret that our service did not meet your expectations. Additionally, we understand the distress caused by the delay in accessing your travel documents, and we appreciate your patience in this matter. Your comments regarding staff training are noted, as we are committed to continuously improving our guest experience. We value your feedback and will ensure it is addressed with our team to enhance our service standards for future guests. We hope you will reconsider your decision and give us another opportunity to provide you with a better experience in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,788 件のレビュー 9.5/10 ロケーション
  • 7,174 件のレビュー 8.3/10 客室
  • 11,007 件のレビュー 9.1/10 サービス
  • 59 件のレビュー 6.7/10 インターネット
  • 3,982 件のレビュー 8.6/10 清潔さ
  • 1,240 件のレビュー 8.2/10 朝食
  • 691 件のレビュー 3.5/10 お値打ち度
  • 44 件のレビュー 8.5/10 ウェルネス・温泉エリア

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