Mövenpick El Gouna 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 255

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El Gouna, Red Sea, Po Box 72, 84511 Hurghada, Egypt

Описание

Особенности отеля

  • Directly on the Red Sea

  • Spacious rooms

  • Spa

  • Large variety of water sports

  • Environmentally-friendly resort

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Расположение отеля

Mövenpick El Gouna

El Gouna, Red Sea, Po Box 72
84511 Hurghada
Egypt

GPS:27.39505, 33.685194

Телефон
Факс +20 65 3545160

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 255

Рейтинг TripAdvisor  4.4/5  Отзывов: 5 470

Сертификат качества 2024

Inconsistent pricing and unprofessional

Примечание: Tripadvisor 1.0/5

yarakamal1993 Реальные отзывы TripAdvisor

Got in contact with this hotel (Vivian) to have a wedding celebration and to host 130+ guests. When she returned with pricing I asked if there’s anything that can be done to decrease the pricing quote sent to me (they sent this already), as I will choose a different date during low season. But instead of negotiating with me as I was asking, or just saying price will stay the same. Instead, they emailed me back to almost a 50% increase to the quote. The excuse was costs increase because 8 months would pass, but I never heard of inflation this high with an 8 month period. Seriously almost double?? Rip offs, unethical and will not support this hotel.

Dear Yara, Thank you for your feedback. We regret that your experience with our event inquiry process did not meet your expectations. Transparency and fairness in pricing are essential to us, and we assure you that all our quotes are based on market conditions, operational costs, and projected adjustments due to currency fluctuations. As the initial offer was not confirmed within its validity period, it was no longer applicable. The revised proposal was provided 17 months after the first deadline, reflecting the necessary adjustments based on anticipated costs at that time. We appreciate your consideration of our venue and wish you all the best in finding the perfect location for your celebration. Best regards, Brigitte Gobran Marketing Communications Manager

Can only recommend!

Примечание: Tripadvisor 5.0/5

Helena B Реальные отзывы TripAdvisor

Its a beautiful hotel, very nice staff and they are always ready to help if needed. The food is great and has big variety of choices as well. Every night something new and unique to try from all over the world. The pools are great and also heated, with beaches right next to them. Overall just great.

Dear Elena, Thank you for your wonderful review and for recommending our hotel! We are delighted to hear that you enjoyed your stay, especially our friendly and helpful staff, the diverse and delicious food offerings, and our heated pools with nearby beaches. It’s great to know that our international dining options provided you with something new and unique each evening. We truly appreciate your kind words and would love to welcome you back for another fantastic stay! Best regards Brigitte Gobran Marketing Communications Manager

Fantastic Stay with Nice Service, Friendly Staff, and Beautiful Surroundings in El Gouna

Примечание: Tripadvisor 5.0/5

796edytak Реальные отзывы TripAdvisor

The hotel is located on several peninsulas (though artificial lagoons, but that's not the point), with beautifully preserved gardens that feel like something out of a fairy tale! It has a very long coastline, with both the open sea (perfect for water sports, there's a kite surfing station) and picturesque lagoons. The hotel was built some time ago but still remains stylish and maintains its exotic charm. El Gouna is a private city, so it’s easy and safe to venture outside the hotel, even in the evening, and try local flavors at great prices. It's worth taking advantage of the offers that come directly to us (which might get a bit annoying after a few days, but everyone is friendly, fun, and even speaks a few words of your language). The value for money is very good (I recommend Safari Alex and Blue Aquarium Semi-submarine tours). The room was tidy, and although you could see signs of aging in some areas, it was well-maintained, with some parts having been renovated (for example, the silicone in the bathroom). It was decorated in a classic style, and everything matched. It was cleaned thoroughly every day, and we had a very nice cleaning staff member. The buffet meals were very diverse, although not everything changed daily. I don’t think I managed to try half of what was offered, but I especially appreciated the meat dishes, grilled vegetables, and sides. The poolside bar served delicious Egyptian fast food, although we didn’t try the à la carte restaurant this time. The drinks were fine, with tasty local beer and very good wine. The spa was pleasant, there were two tennis courts with equipment rental, a well-equipped gym, and even an option to rent bikes. The beach had plenty of water sports equipment (pedal boats, windsurfing, SUP boards). The beach in the lagoons was sandy, and the entry to the open sea was a bit rocky, but the water color made up for it. In February, the sea temperature was around 20°C, so we preferred the heated pools. The animation team was very friendly. All the activities were easy to joing because it wasn't about skills but fun :D Thanks to Mohammed T., for the great lottery and the additional bracelets—such a nice souvenir for us! And our waiter, Hossam (I hope I spelled it correctly), who always knew exactly what we needed at the perfect timing.

Dear Edy, Thank you for your exceptional and thoughtful review! We are so pleased to hear that you had a fantastic stay and thoroughly enjoyed the beauty of El Gouna and the unique charm of our hotel. Your detailed feedback truly highlights all the aspects that make our property special, from the stunning surroundings and well-maintained gardens to the various water activities and facilities available. We are delighted that the variety and quality of our buffet meals, including the grilled meats and vegetables, left a positive impression, as well as the Egyptian fast food at the poolside bar. Your comments about the beach and water sports are much appreciated, and we are glad that the heated pools provided you with comfort during your visit in February. It’s also wonderful to hear that the animation team helped to make your stay even more enjoyable with their fun and engaging activities. We will certainly pass on your thanks to Mohammed T. for the great lottery and the thoughtful souvenirs, as well as to Hossam for his attentive service. They truly strive to make every guest feel special, and your recognition means a lot to them. We are also pleased that you had the chance to explore El Gouna and enjoy the local offerings. We take great pride in the safety and ease of the private city, and we’re happy to know that it enhanced your experience. Your kind words regarding the maintenance and cleanliness of the rooms, despite some signs of aging, are highly valued. We continually strive to maintain our facilities to the highest standards, and your feedback encourages us to keep improving. We would love to welcome you back in the future for another memorable experience! Thank you again for choosing to stay with us, and we look forward to seeing you soon. Best regards Brigitte Gobran Marketing Communications Manager

Amazing Stay at Mövenpick El Gouna!

Примечание: Tripadvisor 5.0/5

Tour600350 Семьи - Реальные отзывы TripAdvisor

Amazing Stay at Mövenpick El Gouna! Had a fantastic stay at Mövenpick El Gouna! A special thank you to Mr. Ehab Mousa and Mr. Alhusseni at Reception for their outstanding hospitality and professionalism. Their warm welcome and exceptional service made my experience truly memorable. The hotel is beautiful, with great facilities and a relaxing atmosphere. Highly recommended, and I’ll definitely be back! Thank you for an unforgettable stay!

Dear Guest, Thank you for your wonderful review! We are delighted to hear that you had such a fantastic stay at Mövenpick El Gouna. Your kind words about our beautiful hotel, great facilities, and relaxing atmosphere mean a lot to us. A special thank you for recognizing the outstanding hospitality and professionalism of Mr. Ehab Mousa and Mr. Alhusseni at Reception. We will be sure to share your compliments and the lovely pictures with them, as such feedback is truly motivating for our team. It was our pleasure to host you, and we look forward to welcoming you back for another unforgettable stay! Best regards Brigitte Gobran Marketing Communications Manager

Excellent Hotel and Service

Примечание: Tripadvisor 5.0/5

Peter R Реальные отзывы TripAdvisor

We had a wonderful holiday at the Movenpick but unfortunately on my arrivalI I was suffering with a really bad chest infection. After seeing the wonderful Hotel Doctor who didn’t hesitate to get me into hospital where I spent four days at El Gouna Hospital where they were just as wonderful and got me back on the mend in no time. However, I would warn you about the sales rep from the Beauty Salon who I have to say was extremely pushy and in fact overcharged me as when negotiating the price with me charged me 50 Euros extra after I had my hair and nails done! Even at the beauty salon itself she was there and even got the people doing my nails to coax me into buying the products they were using. After spending four days in hospital all I was looking forward to was a quiet morning of pampering where as I came out of there feeling quite stressed! We saw Nana around the pools quite a few times where she tried to persuade my partner to get his haircut in fact she was all over him like a rash! We spent the rest of the holiday trying to avoid her. The food was excellent and the staff were very obliging. We would have no hesitation in returning to the Movenpick.

Dear Peter, Thank you for sharing your experience at Mövenpick Resort & Spa El Gouna. We are delighted to hear that you had a wonderful holiday with us and that our hotel doctor was able to assist you promptly, ensuring you received the necessary medical care at El Gouna Hospital. Your health and well-being are always our top priority, and we are pleased to know you were well taken care of. We truly appreciate your kind words about our excellent food and attentive staff. Providing outstanding service and hospitality is at the heart of everything we do, and it is wonderful to hear that our team made your stay enjoyable. However, we regret to learn about your experience with the Beauty Salon representative. Please allow us to clarify that the Beauty Salon is an independently managed service within our resort. Nevertheless, we take your feedback seriously and will pass your comments on to the owner, as it is important to us that all services within our premises—whether managed directly by us or outsourced—align with our high standards of service and hospitality. We sincerely appreciate your honest feedback and hope to welcome you back for another relaxing and memorable stay in the future. Best regards Brigitte Gobran Marketing Communications Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 687 Отзывов 9.1/10 Расположение
  • 1 072 Отзывов 8.2/10 Номер
  • 1 836 Отзывов 8.9/10 Сервис
  • 30 Отзывов 8.6/10 Интернет
  • 904 Отзывов 8.7/10 Удобства
  • 605 Отзывов 8.8/10 Чистота
  • 185 Отзывов 6.5/10 Соотношение цены и качества
  • 133 Отзывов 8.9/10 Завтрак

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