Mövenpick Resort El Quseir

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 3,231 件のレビュー

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Mövenpick Resort El Quseir - Image 1
Mövenpick Resort El Quseir - Image 2
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Mövenpick Resort El Quseir - Image 4
Sirena Beach El Quadim Bay, 84712 EL QUSEIR, Egypt

説明

ホテルのその他の情報

  • Private beach with direct sea access (unique in area)

  • Onsite diving centre and internationally awarded house reef

  • Exquisite gastronomy in various outlets

  • The Top of the Rock Bar by the Red Sea is truly unique and offers fantastic views and sunsets.

  • Free Wi-Fi

当ホテルの客室

ホテル所在地

Mövenpick Resort El Quseir

Sirena Beach El Quadim Bay
84712 EL QUSEIR
Egypt

GPS:26.15359, 34.247719

電話番号
ファックス +20 65 3350420

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  3,231 件のレビュー

トリップアドバイザーの評価  4.5/5  2,598 件のレビュー

2024エクセレンス認証

Pure relaxation in a breathtaking setting – Excellent service and a unique house reef at Mövenpick Resort El Quseir

トリップアドバイザーの評価 5.0/5

TubaLibre トリップアドバイザー認証口コミ

The Mövenpick Resort El Quseir is truly a special place, standing out with its impressive combination of natural beauty, excellent service, and an exceptionally relaxing atmosphere. From the moment you arrive, you feel well taken care of. The entire resort is beautifully designed and meticulously maintained, with lush greenery, harmoniously integrated buildings, and an ambiance that truly invites you to relax. What really stands out is the outstanding service. The resort's team is always friendly, attentive, and incredibly accommodating. Every wish is practically anticipated, making you feel completely looked after. The peace and the absence of loud entertainment programs are a true blessing – you can genuinely unwind and let your soul rest. For those seeking relaxation and rejuvenation, this oasis is perfect. A definite highlight is the first-class dive center, featuring a spectacular house reef right on the doorstep. The underwater world you can experience here is simply breathtaking. Whether you are a diver or a snorkeler, the reef offers unforgettable moments for everyone and is one of the most beautiful I have ever seen.

Dear TubaLibre, thank you so much for your wonderful review! We're thrilled to hear that your stay at Mövenpick Resort El Quseir provided you with pure relaxation and that you enjoyed both the stunning setting and the exceptional service. Our team strives to create a peaceful and rejuvenating environment for our guests, and it's great to know that you felt so well taken care of from the moment you arrived. We're especially happy that you highlighted the unique beauty of our house reef. It truly is one of the gems of our resort, and we're glad it gave you such unforgettable underwater experiences. Whether it's diving or snorkeling, we believe everyone should have the chance to connect with the breathtaking marine life here. Thank you again for your kind words – we hope to welcome you back to our oasis soon! Best regards, your Mövenpick Resort El Quseir Team

Exceptional resort and experience… our second home :)

トリップアドバイザーの評価 5.0/5

CKGParis Couples - トリップアドバイザー認証口コミ

We are a couple of French and we just went back 10 days ago from Moevenpick El Quseir where we stayed (room 1209) for a week. It was our fifth stay after and we found it to be even better than last time in april 2023. We love this resort where we can relax and enjoy peace and the beautiful nature and where the service is exceptional . It is true we have found a second home. We already booked for our next stay in april 2025 J Rooms The rooms are nice, air-conditioned and big enough. Our room was a new renovated room and this renovation is a real success : design , tasty decoration and very bright. Also event the surface of the room remained the same , the room seems larger ! The ergonomy is great and the material were perfectly chosen and it is very convenient .We liked too the new eco friendly water bottles as well as the shampoo/sdoaps from Natural remedies ;) Security The hotel is vey safe with security guards at the main entrance and also ecurity posts at the beach-side hotel entrances. We felt safe and very well looked after here. Also scurity is a key point in the resort with the lifeguards on the beach that are very professionnel attentive for the security of the swimmers … same for the lifegards at the swimming pools. Moreover all the lifeguards are very friendly Site The site is magnificent, the hotel beach is well organised and equipped witrh a safe acces to the crystal-clear waters. You can see vibrant coral reefs, reefs and fishes on the housereef The resort consists of several groups of rooms/houses built like a nubian village (dome roof, natural stone, arched windows) and divided into several groups. The entire complex is spacious and very well maintained. Diving center We are making diving and snorkeling. It is possible to go with the divers on certain sites with a snorkel guide … very nice and the snorkel guide was great . The diving center (renowned « Extradivers » ) is managed and run professionally The security is very important, all the staff is attentive and helpful and very friendly . There, too there is a high level of service Service/staff The service provided is exceptional and the staff went above and beyond to our confort and well being. They are extremely professional and customer-oriented on all sectors : They are smiling and are very attentive . The staff noticed I had a birthday during our stay and gave me a beautiful signed birthday card together wirh a special bed decoration We had the opportunity to meet many nice people working in the resort but we particularly appreciated (again !) the great professionalism and friendliness in all circumstances of Mostapha at the beach . Also Sair Ramadan who took care of our room was particularly efficient and helpful. At the restaurant we appreciated so much the service and kindness of Ghada and Amhed G (thanks to him to help me in my arabic language learning J) . Special congratulations too to Ayman the cook in charge of eggs/omelette at breakfast : so talented and friendly ! At the spoa Reda was very nice and we appreciated the exchanges with the person in charge of spa/massage booking. We would like to thank all the people, we met because they made all their best to make our stay so memorable. The management of the resort with Alec de View as manager is excellent because they are very concerned by staff management, are extremely client oriented (and also so sustainability oriented) and that may explain this high level of service. We appreciated also the « repeater » cocktail and meeting the managers was a rewarding experience . Restaurants / bars The hotel has four restaurants : A buffet restaurant, a beach bar, an Italian restaurant and the Seagul "gourmet restaurant", The food is very good and varied. … We are French so we are particularly demanding! We loved also the coktails and the ambiance of the bar « Top of the Rock » with a breathtaking view. Spa The spa is beautiful. We experienced massage and it was great.

Dear Guest, Thank you for your wonderful review! We’re thrilled that Mövenpick Resort El Quseir feels like your second home and that your recent stay surpassed your previous one. It’s great to hear you enjoyed the renovated room, the beautiful beach, and the exceptional service from our staff, especially Mostapha, Sair, Ghada, Ahmed G, Ayman, and Reda. We appreciate your kind words about our dining options and the ambiance at Top of the Rock. We look forward to welcoming you back in April 2025! Warm regards, Your Mövenpick Resort El Quseir Team

Good not more

トリップアドバイザーの評価 4.0/5

marcfD3993LN トリップアドバイザー認証口コミ

Positive point : Very nice resort, easy access to the reef with marvelous corals from the beach. All team members are perfect. Negative point : Food good but very basic, daily noise with the diver bottle on the beach, team speaking all the time in german even if you are french or other.... All activities are no free.

Dear Guest, Thank you for your valuable feedback! We're glad to hear that you enjoyed our resort and the easy access to the beautiful reef with its stunning corals. We also appreciate your kind words about our team. We take your comments regarding the food and the language barrier seriously and will discuss them internally to enhance the guest experience. We will also consider your feedback about the paid activities. We hope to welcome you back soon and thank you again for your feedback! Best regards, Your Mövenpick Resort El Quseir Team

Terrible staff

トリップアドバイザーの評価 1.0/5

Catherine M トリップアドバイザー認証口コミ

I was here as a single female with my daughter in August 2024. I have NEVER felt so uncomfortable, overlooked, or unwelcome as I have here by your staff in the dining room. Male staff who NEVER looked me in the eyes while talking to me. Only looked above me, outside or elsewhere. Staff never looked at me warmly or positively just with disdain. I even switched sections to be met with the same attitudes. To watch orders be taken by every table around me but mine!!! This is at minimum rude and disinterested staff and at maximum sexist. Manager said this is some sort of misunderstanding/ miscommunication. Please don’t misunderstand this. I absolutely HATED it here. I tell everyone I meet not to go here or any one of your hotels.

Dear catherinemE9659YB, we are really concerned to read this unusual comment. Based on our hotel’s excellent quality reputation, driven first and foremost by staff friendliness, we regret that your experience did not meet your expectations. We pride ourselves on successfully fostering a respectful and inclusive environment for all guests and staff, as confirmed by tens-of-thousands international guests each year. I hope that I may count on your consideration and understanding in this matter. We do however take all feedback seriously and have initiated an internal review to address the specific issues mentioned, such as service interactions and communications. We are committed to ensuring that all our guests feel valued and respected, and we will be taking steps to ensure that any perceived shortcomings are promptly addressed. We are really very sorry that you did not enjoy our hotel as many others do every day. Should you consider visiting us again, we are confident that we can offer you a wonderful stay. We will be very glad to assist you in any way and so ensuring your vacation goes exactly as you have planned it. Best regards, your Mövenpick Resort El Quseir Team

An Oasis in the desert!

トリップアドバイザーの評価 5.0/5

fransette トリップアドバイザー認証口コミ

What can I say! A wonderful experience. A unique and well-maintained resort. Plenty of spaces where you can relax between the beach and the pool. The staff was fantastic and discreet. It felt like being in an oasis in the middle of the desert with a breathtaking sea view. The coral reef was within diving distance, perfect for me since I’m not a diver! Good food, international clientele. No entertainment, which was the part I loved the most. Tours and excursions were organized directly by the hotel if you didn’t want to join those from the tour operator. A place I would definitely return to.

Dear Fransette, Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic experience at our resort and felt like you were in an oasis in the desert. It's great to know you enjoyed the relaxing spaces between the beach and pool, as well as the breathtaking sea views. We appreciate your compliments about our fantastic and discreet staff. It’s wonderful to hear that you found our coral reef accessible for snorkeling, and that our food and international clientele met your expectations. We're glad you appreciated the peaceful atmosphere without entertainment, allowing for a truly relaxing getaway. It’s also great to know that our tours and excursions were convenient for you. Thank you for your recommendation! We look forward to welcoming you back for another memorable stay. Best regards, Your Mövenpick Resort El Quseir Team

との提携 TripAdvisor

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