阿斯旺瑞享酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 383 评论

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描述

酒店其他优惠

  • 尼罗河上的象岛

  • 宁静的热带花园和露台

  • 靠近旅游景点

  • 宽敞的客房、套房和别墅

  • 各种餐厅和酒吧

我们的客房

酒店位置

阿斯旺瑞享酒店

P O Box 62 Elephantine Island
阿斯旺
埃及

GPS:24.09335, 32.891683

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  383 评论

TripAdvisor 评级  4.6/5  4,803 评论

Very pleased we stayed at this hotel

Tripadvisor 评级 5.0/5

Steven K 经 TripAdvisor 认证的评论

Grand home base in Aswan, nice and quiet and relaxing - everything you could want is here including their brand of ice cream at the bar after a day of tours. Ramadan who runs early breakfast brightens your morning and nothing is too much trouble. Housekeeping are all friendly and add nice extras. A quick ferry over the Nile (this is a treat) to the hustle and bustle operates around the clock, the boat crew are always friendly, and the dock on the other side is a convenient and safe location for tour pick ups. Glad we stayed here.

Great service at the pool

Tripadvisor 评级 5.0/5

Passenger340442 经 TripAdvisor 认证的评论

Ramada, the pool security, was warm, friendly and helpful. He made my friends and I feel so comfortable and well taken care of. He was always attentive and smiling.

Dear Passenger , Thank you so much for your kind words. We’re delighted to hear that our pool security team member made such a positive impression on you and your friends. Providing a warm, friendly, and attentive environment is very important to us, and we’re glad he helped you feel comfortable and well taken care of. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon. with best regards Taysser Abdel Gawad Guest Reations Manager

Welcoming

Tripadvisor 评级 5.0/5

Kero F 经 TripAdvisor 认证的评论

Room was clean and the beds were extremely comfortable. There is plenty of space for hanging clothes etc. Staff were all excellent. Special thanks to the PR. Manager Ms. Tisir breakfast and lobby staff was great and smiley 😊 thx .Abu zeid and Ashraf . Nothing was too much trouble for them to help us. Food was reasonably priced and good choice offered. But some items was not there but they brought when we ask about . Like cheese and 🍯 at breakfast 🥞

Dear Kero , Thank you very much for your kind and detailed feedback. We are delighted to hear that you enjoyed the comfort of your room, found the facilities well organised, and appreciated the service provided by our team. Your special mention of Ms. Tisir, as well as Abu Zeid and Ashraf, is truly appreciated. We are pleased to know that their friendliness and willingness to assist helped make your stay enjoyable. Your compliments will be shared with them. We’re also glad you enjoyed the breakfast selection and that our team was able to assist promptly when you requested additional items. Thank you for highlighting this. We appreciate you choosing to stay with us and hope to welcome you again in the future. With best regards, Tayseer Abdel Gawad Guest Relations Manager

Very disappointing experience despite excellent location. complete water supply cut in our room, which happened in the

Tripadvisor 评级 1.0/5

aymanghallab 经 TripAdvisor 认证的评论

Very disappointing experience despite excellent location complete water supply cut in our room, which happened in the morning and again in the afternoon. ⭐☆☆☆☆ | Very disappointing experience despite excellent location I am currently staying at Mövenpick Resort Aswan, a hotel I chose again because of its great location and a previous positive stay. Unfortunately, this time the experience has been extremely disappointing. My wife and I faced a complete water supply cut in our room, which happened in the morning and again in the afternoon. This is absolutely unacceptable for a 5-star hotel, especially when guests are paying full price. I contacted the hotel management several times, but despite repeated complaints, the problem was not resolved. When I requested to be moved to another room—even with a minimal upgrade to ensure basic comfort—the manager refused to help. Since I paid the full amount in advance, I am now stuck in a room where the water supply may be cut again at any time. This situation caused significant inconvenience and stress and falls far below the standards expected from an international hotel brand. While the location is excellent, good service and basic utilities are essential. Sadly, the management’s handling of this issue shows a serious lack of responsibility and guest care. I hope hotel administration and Mövenpick management take this review seriously and improve both maintenance response and managerial attitude toward guests.

Pricey

Tripadvisor 评级 4.0/5

JesalDK 经 TripAdvisor 认证的评论

This review is for our stay in new building. Pros - Our room had a beautiful Nile and city view. Rooms were decent sized compared to Hilton in Luxor. The beds were comfortable, water temperature and pressure was perfect. Air-con worked fine. The breakfast had many hot & cold options. Laundry was cheap. Cons - Getting in & out of shower is tricky cause of height of the tub. Its expensive compared to Egyptian standards. Dinner buffet was $50USD pp which is very high for what $5 can buy one in Egypt.

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其他网络用户评价我们的酒店

  • 434 评论 9.4/10 位置
  • 637 评论 8.2/10 房间
  • 1,055 评论 9.1/10 服务
  • 6 评论 7.1/10 上网
  • 155 评论 9.1/10 早餐
  • 140 评论 7.3/10 清洁度
  • 18 评论 9.6/10 酒吧和饮品
  • 11 评论 9.6/10 沙滩

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我们在附近的其他酒店

Sofitel Legend Old Cataract Aswan 5 星

客户意见评级 (ALL 评级) 4.9/5 (433 评论)

位于 1.318 km

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