Mövenpick Asara Resort & Spa Hua Hin 5 Sterne

Dear Mr. Patrick K., Warm greetings from Hua Hin, and thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to know that you had an overall pleasant stay and especially appreciated the spacious rooms, our extensive and varied breakfast buffet, and the friendliness and helpfulness of our team. Your positive ratings for cleanliness, breakfast, service, Wi-Fi, sustainability efforts, and both arrival and departure experiences are truly encouraging for all of us. At the same time, we sincerely appreciate your honest comment regarding the need for some small renovations here and there. Your feedback regarding the accommodation rating has been carefully noted and shared with our management and engineering teams. Continuous improvement of our facilities is an important focus for us, and insights such as yours help guide our enhancement plans. Thank you once again for choosing to stay with us and for recommending us on Google. We hope to have the opportunity to welcome you back in the future and provide an even more seamless experience. Warm regards, Hatsadee Wangpimoon (Joey) Guest Relation Manager Mövenpick Asara Resort & Spa Hua Hin

Dear Mr. Ralf S., Thank you very much for your wonderful review and for awarding us a perfect 100/100 score following your twelve-day stay with us. We are truly delighted to read that you enjoyed your vacation and felt warmly welcomed by our entire team. Your kind words about Ms. Noey, Mr. Joey (myself), Ms. View, and especially Mr. Keng mean a great deal to us. It is always encouraging to know that our colleagues’ dedication, friendliness, and genuine hospitality have made such a positive impact on our guests’ experience. Please rest assured that your compliments will be personally shared with them they will be very proud to know they contributed to your memorable stay. We are also pleased that you appreciated our garden setting, accommodation, cleanliness, breakfast selection, and overall service throughout your visit. Regarding the beach, we understand your comment and truly appreciate your honest feedback. Due to natural tidal conditions in Hua Hin, the beachfront can vary throughout the day and season. While this is beyond our control, we continuously look for ways to enhance our seaside experience for our guests. Thank you once again for choosing to stay with us. It would be our great pleasure to welcome you back for another relaxing holiday in the future. Warm regards, Hatsadee Wangpimoon (Joey) Guest Relation Manager Mövenpick Asara Resort & Spa Hua Hin

Dear Mr. Dieter N., Thank you very much for taking the time to share such detailed feedback about your recent stay with us. We truly appreciate your comments and your loyalty as an ALL Classic member. First and foremost, it was a real pleasure to read your wonderful comments about our team — and especially your kind recognition of Joey our Guest Relations Manager (myself) your kind words truly meant a lot. Creating memorable moments for our guests is what we strive for every day, so knowing that I've made such a positive impact on your stay is genuinely rewarding. We are also delighted that you enjoyed your arrival experience, breakfast, cleanliness, and smooth departure. Your high scores in these areas are greatly appreciated by the entire team. At the same time, I am very sorry that Pool Villa 117 did not fully meet your expectations. We understand how important it is to enjoy your private pool, and I regret that the shade, leaves, and water temperature affected your comfort. Please rest assured that we are reviewing this carefully with our housekeeping and engineering teams to see how we can improve the experience in that villa location. We would also like to sincerely apologize for the Wi-Fi issues you encountered. Reliable internet access is essential, and we completely understand how frustrating it must have been to rely on your own eSIM connection. Improving speed and stability in the villa areas is already under review, as this certainly does not reflect the experience, we want our guests to have. Mr. N., thank you again for your honest and constructive feedback. We truly hope to welcome you back in the future and provide you with a stay that is seamless from start to finish and perhaps in a villa location that better suits your preferences. Warm regards, Hatsadee Wangpimoon (Joey) Guest Relations Manager Movenpick Asara Resort and Spa, HuaHin.

Dear Ms. Marianne S., Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We truly appreciate your kind words about the peaceful atmosphere of our resort, the spacious villas, and the relaxing pool area with sea views under the palm trees. We are delighted to know that you found your stay restful and enjoyable. It is especially pleasing to hear that you experienced our team as friendly and helpful throughout your visit. Your recognition means a great deal to us and will be shared with the team. At the same time, thank you for pointing out the missing breakfast package on your departure day. Please accept our sincere apologies for this oversight. Your comment has been noted and shared with the relevant team to ensure better attention to such details in the future. We are grateful for your loyalty as an ALL- Accor Classic member and for your honest evaluation of your stay. Your feedback helps us continue improving the experience we offer to our guests. We hope to have the pleasure of welcoming you back to Mövenpick Asara Resort and Spa, Hua Hin for another relaxing stay in the future. Warmest regards, Hatsadee Wangpimoon (Joey) Guest Relations Manager Mövenpick Asara Resort and Spa, Hua Hin

Dear Ms. Stephanie E., Thank you very much for sharing your detailed feedback following your recent stay with us. We are delighted to read your kind comments regarding our beautiful facilities, the comfort of your villa, and the friendliness of our team. Your recognition of our staff will be shared with them and is greatly appreciated. At the same time, we sincerely apologize for the challenges you experienced with our Kids Club and the presence of mosquitoes in your villa. We fully understand how these factors affected your enjoyment, particularly for your family. Your observations regarding additional children’s activities, toys, and plug-in mosquito repellent have been shared with our management team for review, and we will explore improvements to ensure a more family-friendly environment for our guests. We also note your feedback regarding breakfast variety and will work to provide more diverse daily offerings to enhance the overall guest experience. We truly value your comments, as they help us identify areas for enhancement. It would be a pleasure to welcome you and your family back in the future, and we will ensure that your next stay is even more comfortable, enjoyable, and family-friendly. Warm regards, Hatsadee Wangpimoon (Joey) Guest Relations Manager Movenpick Asara Resort and Spa, HuaHin