Mövenpick Asara Resort & Spa Hua Hin 5 Sterne

Dear Ms. Margot M. N., Thank you very much for taking the time to share your kind feedback following your recent stay with us at Mövenpick Asara Resort & Spa Hua Hin. We are delighted to learn that you had a relaxing and enjoyable holiday with us, and that you appreciated our peaceful location, away from the hustle and bustle. It is wonderful to hear that you felt warmly welcomed and enjoyed the beautiful surroundings, as well as the comfort, cleanliness, and overall experience at our resort. We are especially grateful for your generous compliments regarding our team. Your kind recognition of Manager Joey, Khun View, Khun Kate, Khun Vee, and all our team members is truly appreciated. We will be delighted to share your feedback with them, as it serves as great motivation for everyone. We are also pleased to hear that you enjoyed our dining experiences, including the fresh and high-quality meals, as well as the cocktails at our beach bar with its stunning sea view. At the same time, we sincerely appreciate your valuable feedback regarding our sustainability efforts, particularly in reducing single-use plastics. Your comments are important to us, and we will continue working on improvements in this area. Thank you once again for your kind recommendation. It was a pleasure having you stay with us, and we sincerely hope to welcome you back again for another peaceful and memorable getaway in the near future. Warm regards, Hatsadee Wangpimoon (Joey) Guest Relations Manager Mövenpick Asara Resort & Spa Hua Hin

Dear Khun Holger H. H., Thank you very much for taking the time to share your feedback following your recent stay with us at Mövenpick Asara Resort & Spa Hua Hin. We are pleased to hear that you enjoyed our beautifully maintained gardens, pool villas, and the facilities such as our fitness center and pool. Your positive comments about the spacious design of our accommodations and the quality of our team are very much appreciated. We also appreciate your constructive feedback regarding the lack of a beach and the slightly worn aspects of some rooms. Your insights are extremely valuable and will be shared with our team to help us continue enhancing the guest experience. While we understand that the absence of a beach affected your overall experience, we hope that some aspects of your stay, such as our serene resort environment and attentive service, still provided enjoyable moments. Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future for a more seamless stay. Warm regards, Hatsadee Wangpimoon (Joey) Guest Relations Manager Mövenpick Asara Resort & Spa Hua Hin

Dear Jan-Henning L., Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are pleased to learn that you overall had a comfortable and enjoyable stay and that you appreciated the cleanliness of the rooms, our breakfast selection, and the friendliness of our team. At the same time, we sincerely regret that certain aspects of your experience did not fully meet your expectations. Your comments regarding the condition of the rooms and surrounding areas, as well as the walkway to the pool and restaurants, are taken very seriously. Please rest assured that we are continuously working on maintenance improvements, and your observations have been shared with the relevant teams for further review and action. We also appreciate your feedback about the coordination of our team and the late housekeeping timing. This is certainly not the level of service we strive to provide, and we will address this internally to ensure a smoother and more convenient experience for our guests. Thank you as well for highlighting the unclear communication during the booking process regarding the extra bed for children. Your feedback helps us improve our clarity and guest communication moving forward. We truly value your constructive comments, as they help us enhance our services and facilities. We hope to have the opportunity to welcome you and your family back in the future and provide you with an even better experience. Warm regards, Hatsadee Wangpimoon (Joey) Guest Relations Manager Mövenpick Asara Resort and Spa Hua Hin

Dear Mr. Christoph W., Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are truly delighted to read that you had such a “dream holiday with excellent service” and that every aspect of your stay exceeded your expectations. It is especially rewarding to know that you enjoyed your half-board experience so much, along with the quality and presentation of the dishes in both Baan Dum and our main restaurant. We are also pleased that your pool villa provided the comfort, space, and privacy you were looking for, and that you appreciated the size and cleanliness of your private pool. Your kind comments about our main pool area and its relaxing atmosphere are equally appreciated. Most importantly, your recognition of our team’s friendliness and attentiveness means a great deal to us. We will be sure to share your compliments with everyone, as it serves as wonderful motivation for the entire team. Thank you once again for your kind recommendation and for choosing to stay with us. We look forward to welcoming you back for another memorable and relaxing getaway in the future. Warm regards, Hatsadee Wangpimoon (Joey) Guest Relations Manager Movenpick Asara Resort and Spa, HuaHin.

Dear Ms. Gudrun T., Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are delighted to read that you enjoyed our beautifully located suites within the park setting and that your private pool provided welcome comfort in the Thai climate. It is also wonderful to know that your airport transfer was well organized and that our team contributed positively to your experience through their friendliness and helpfulness from arranging shuttle services to assisting with repairs, providing additional coffee pads, and preparing a birthday decoration. Your kind words are truly appreciated and will be shared with the team. We are equally pleased that you were satisfied with the cleanliness, check-in and check-out experience, and overall service provided throughout your stay. At the same time, we thank you for your honest feedback regarding the breakfast selection. We regret that it did not fully meet your expectations and will certainly review this aspect with our culinary team for further improvement. Regarding sustainability, we understand your comment and recognize that we may need to better communicate our efforts in this area to our guests. We truly appreciate your recommendation and your high overall rating. It would be our pleasure to welcome you again for another relaxing stay in the future. Warm regards, Hatsadee Wangpimoon (Joey) Guest Relations Manager Movenpick Asara Resort and Spa HuaHin.