京都站美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,962 评论

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京都站美居酒店 - Image 1
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288 Aburanokojicho Shimogyo ku, 600-8231 京都, 日本

描述

酒店其他优惠

  • 步行 8 分钟可到达京都火车站

  • 我们的意大利休闲美食餐厅"TRATTORIA M KYOTO"供应正宗的窑烤披萨

  • 我们提供两种房型：时尚高级房和精致尊享房。

  • 酒店围绕日本平安时代贵族消遣生活的概念而设计。

  • 所有客房均为无烟房

我们的客房

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酒店位置

京都站美居酒店

288 Aburanokojicho Shimogyo ku
600-8231 京都
日本

GPS:34.988349, 135.7535

电话
传真 +81 75-343-5530

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Trattoria M kyoto

欢迎光临京都 Trattoria M 餐厅享用午餐或晚餐。这家位于京都的意大利休闲餐厅供应各种正宗菜肴，包括经典披萨、意大利面和开胃菜，这些菜式还融入了日本风味，为您呈现多种口味的完美结合。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,962 评论

TripAdvisor 评级  4.0/5  168 评论

卓越奖 2024

Never stay again! So far! So bad!

Tripadvisor 评级 1.0/5

Wander09725322599 商务住宿 - 经 TripAdvisor 认证的评论

Far from station, long queue at check in. Many tour groups with not queuing order. Noisy and disorganized! The Japanese GM is so damn rude! No respect for customer when feedback the shortcomings of hotel. Just black face and walk off. OMG! I have complained to accor

Dear Guest, Thank you so much for your stay and taking the time to share your experience at Mercure Kyoto Station. While we are unable to identify the details of your stay based solely on this review, we sincerely regret that your experience led to feelings of disappointment or frustration. It is never our intention for any guest to leave with a negative impression, and we are truly sorry that your stay did not meet your expectations. We appreciate you bringing your feelings to our attention, and we will continue to strive to provide a welcoming and respectful environment for all guests. Mercure Kyoto Station

客户意见评级 4.0/5

Yiwen J. 情侣住宿 - 所有已确认评论

有加湿器，这在冬天很有帮助，有身体乳、洁面乳、卸妆油、爽肤水等，配置很齐全

Dear Guest, Thank you very much for staying with us and for taking the time to share your comments. We are delighted to hear that you found the in-room amenities well-prepared and helpful, especially the humidifier during the winter season. We truly appreciate your visit and hope to welcome you back again on your next trip to Kyoto. Mercure Kyoto Station

Loved it

Tripadvisor 评级 5.0/5

21wlauren 经 TripAdvisor 认证的评论

Absolutely impressed by this hotel. The room had a cosy vibe and was modern, clean and comfortable. Walking distance to restaurants and short taxi ride to Kyoto’s centre. Would stay here again.

Dear guest, Thank you very much for staying with us, and sharing your wonderful feedback. We are delighted to hear that you enjoyed our comfortable rooms and convenient location. It would be our pleasure to welcome you back for another pleasant stay in Kyoto. We look forward to seeing you again in the future! Mercure Kyoto Station

Messy and chaotic

Tripadvisor 评级 1.0/5

Demario H 经 TripAdvisor 认证的评论

It is so far from station, no facilities available. Always crowded with tour groups. Breakfast needs to queue. Long waiting time for minor arrangement at front desk. No managerial personnel around. Seems to be lack of management.

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. Your comments regarding crowding, breakfast service, and front desk response time are very valuable to us. We will review our operational procedures and staffing to improve efficiency and guest comfort. We truly appreciate your honesty and hope we will have another opportunity to provide you with a more pleasant experience in the future. Mercure Kyoto Station

客户意见评级 3.5/5

Jiamian L. 家庭住宿 - 所有已确认评论

没浴缸套，没洗衣房

Dear Guest, Thank you very much for sharing your feedback regarding your stay at Mercure Kyoto Station. We appreciate your comments about the room facilities and understand your concerns regarding the lack of a bathtub and laundry room. Please note that we do offer rooms with bathtubs, and we hope you will consider reserving one next time to enjoy a more relaxing stay. We also take note of your experience with our male front desk staff during check-in and will review it with our team to ensure a more welcoming experience in the future. We sincerely apologize for the missing toothbrush in your companion’s room and will reinforce our room inspection procedures to prevent similar oversights. Your feedback is valuable to us, and we look forward to welcoming you again for a more comfortable and relaxing stay in Kyoto. Mercure Kyoto Station

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其他网络用户评价我们的酒店

  • 1,156 评论 9.1/10 位置
  • 1,618 评论 8/10 房间
  • 1,255 评论 7.8/10 服务
  • 14 评论 5.5/10 上网
  • 640 评论 8.1/10 早餐
  • 512 评论 8/10 清洁度
  • 33 评论 2.3/10 运动休闲
  • 6 评论 3.8/10 可持续性

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