京都站美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,008 评论

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京都站美居酒店 - Image 1
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288 Aburanokojicho Shimogyo ku, 600-8231 京都, 日本

描述

酒店其他优惠

  • 步行 8 分钟可到达京都火车站

  • 我们的意大利休闲美食餐厅"TRATTORIA M KYOTO"供应正宗的窑烤披萨

  • 我们提供两种房型：时尚高级房和精致尊享房。

  • 预订尊享房的客人可专享休闲区服务。

  • 酒店内设有意大利餐厅和酒吧，供应多种京都特色美食

我们的客房

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酒店位置

京都站美居酒店

288 Aburanokojicho Shimogyo ku
600-8231 京都
日本

GPS:34.988349, 135.7535

电话
传真 +81 75-343-5530

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Trattoria M kyoto

欢迎光临京都 Trattoria M 餐厅享用午餐或晚餐。这家位于京都的意大利休闲餐厅供应各种正宗菜肴，包括经典披萨、意大利面和开胃菜，这些菜式还融入了日本风味，为您呈现多种口味的完美结合。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,008 评论

TripAdvisor 评级  4.0/5  171 评论

客户意见评级 5.0/5

Liwei S. 朋友住宿 - 所有已确认评论

性价比高，距离京都站前步行10分钟不到。装修挺有风格，去西本愿寺穿过大路就是。可以寄存行李，前台英语和服务都不错。会员待遇好

Dear Valued Guest, Thank you very much for your perfect 10 rating and for sharing your wonderful feedback. We are delighted to hear that you appreciated our convenient location, distinctive design, and breakfast. It is also a pleasure to know that you found our hotel to be good value for money and enjoyed the easy access to Kyoto Station and nearby attractions such as Nishi Hongan-ji Temple. We truly appreciate your loyalty as an ALL Platinum member and are pleased that your membership benefits met your expectations. Your kind words about our front desk team’s English communication and service are greatly appreciated and will be shared with the team. Thank you once again for choosing Mercure Kyoto Station. We look forward to welcoming you and your friends back in the future. Warm regards, Mercure Kyoto Station Team

Trendy but not practical

Tripadvisor 评级 3.0/5

thierry a 经 TripAdvisor 认证的评论

A review I'd personal, and having traveled the world ( pleasure and business), I think I kinda learned what works and what doesn't. This is not a " bad " hotel, but in Japan most rooms are kinda small. So being practical is important: here the rooms are not so: nice bathroom but there's a light shining right into your face ( no cannot turn it.off). Traveling with a large suitcase? Hope you are good in improvisation. But I am used to it: your stay depends on the staff and here they are young and trendy. Nothing wrong with it but when you ask them something, I kinda got the " deer in the headlight" look followed by ( not kidding) a very deep disapproving look and sigh. Eventhough being a loyal Accor member, I will find another hotel here on.my next stay.

Dear Valued Guest, Thank you very much for taking the time to share such a thoughtful and candid review of your stay with us. We truly value feedback from experienced travelers such as yourself. We are sincerely sorry to learn that certain aspects of your room experience — particularly the lighting design and overall practicality for luggage — did not meet your expectations. While our hotel concept emphasizes contemporary aesthetics, we understand that comfort and functionality must always come first, and your comments highlight areas we must continue to reflect upon. We are especially concerned by your impression of our team’s attitude. Genuine hospitality should always feel confident, attentive, and respectful, and it is regrettable that your interactions left you feeling otherwise. This is not the experience we aspire to deliver, and your feedback will be taken seriously in reinforcing our service culture and training. Although we regret that your experience has led you to consider other options for your next visit to Kyoto, we remain grateful for your honesty and the time you took to share your perspective. Feedback such as yours plays an important role in helping us evolve and uphold the standards our guests rightly expect. Thank you once again for staying with us. Warm regards, Mercure Kyoto Station Front Office Team

Never stay again! So far! So bad!

Tripadvisor 评级 1.0/5

Wander09725322599 商务住宿 - 经 TripAdvisor 认证的评论

Far from station, long queue at check in. Many tour groups with not queuing order. Noisy and disorganized! The Japanese GM is so damn rude! No respect for customer when feedback the shortcomings of hotel. Just black face and walk off. OMG! I have complained to accor

Dear Guest, Thank you so much for your stay and taking the time to share your experience at Mercure Kyoto Station. While we are unable to identify the details of your stay based solely on this review, we sincerely regret that your experience led to feelings of disappointment or frustration. It is never our intention for any guest to leave with a negative impression, and we are truly sorry that your stay did not meet your expectations. We appreciate you bringing your feelings to our attention, and we will continue to strive to provide a welcoming and respectful environment for all guests. Mercure Kyoto Station

客户意见评级 4.0/5

Yiwen J. 情侣住宿 - 所有已确认评论

有加湿器，这在冬天很有帮助，有身体乳、洁面乳、卸妆油、爽肤水等，配置很齐全

Dear Guest, Thank you very much for staying with us and for taking the time to share your comments. We are delighted to hear that you found the in-room amenities well-prepared and helpful, especially the humidifier during the winter season. We truly appreciate your visit and hope to welcome you back again on your next trip to Kyoto. Mercure Kyoto Station

Loved it

Tripadvisor 评级 5.0/5

21wlauren 经 TripAdvisor 认证的评论

Absolutely impressed by this hotel. The room had a cosy vibe and was modern, clean and comfortable. Walking distance to restaurants and short taxi ride to Kyoto’s centre. Would stay here again.

Dear guest, Thank you very much for staying with us, and sharing your wonderful feedback. We are delighted to hear that you enjoyed our comfortable rooms and convenient location. It would be our pleasure to welcome you back for another pleasant stay in Kyoto. We look forward to seeing you again in the future! Mercure Kyoto Station

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,174 评论 9.1/10 位置
  • 1,638 评论 8/10 房间
  • 1,274 评论 7.9/10 服务
  • 14 评论 6/10 上网
  • 658 评论 8.1/10 早餐
  • 517 评论 8.4/10 清洁度
  • 32 评论 2/10 运动休闲
  • 6 评论 3.8/10 可持续性

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