京都站美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,925 评论

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描述

酒店其他优惠

  • 步行 8 分钟可到达京都火车站

  • 我们的意大利休闲美食餐厅"TRATTORIA M KYOTO"供应正宗的窑烤披萨

  • 我们提供两种房型:时尚高级房和精致尊享房。

  • 酒店围绕日本平安时代贵族消遣生活的概念而设计。

  • 所有客房均为无烟房

我们的客房

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酒店位置

京都站美居酒店

288 Aburanokojicho Shimogyo ku
600-8231 京都
日本

GPS:34.988349, 135.7535

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Trattoria M kyoto

欢迎光临京都 Trattoria M 餐厅享用午餐或晚餐。这家位于京都的意大利休闲餐厅供应各种正宗菜肴,包括经典披萨、意大利面和开胃菜,这些菜式还融入了日本风味,为您呈现多种口味的完美结合。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,925 评论

TripAdvisor 评级  4.0/5  167 评论

卓越奖 2024

Loved it

Tripadvisor 评级 5.0/5

21wlauren 经 TripAdvisor 认证的评论

Absolutely impressed by this hotel. The room had a cosy vibe and was modern, clean and comfortable. Walking distance to restaurants and short taxi ride to Kyoto’s centre. Would stay here again.

Dear guest, Thank you very much for staying with us, and sharing your wonderful feedback. We are delighted to hear that you enjoyed our comfortable rooms and convenient location. It would be our pleasure to welcome you back for another pleasant stay in Kyoto. We look forward to seeing you again in the future! Mercure Kyoto Station

Messy and chaotic

Tripadvisor 评级 1.0/5

Demario H 经 TripAdvisor 认证的评论

It is so far from station, no facilities available. Always crowded with tour groups. Breakfast needs to queue. Long waiting time for minor arrangement at front desk. No managerial personnel around. Seems to be lack of management.

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. Your comments regarding crowding, breakfast service, and front desk response time are very valuable to us. We will review our operational procedures and staffing to improve efficiency and guest comfort. We truly appreciate your honesty and hope we will have another opportunity to provide you with a more pleasant experience in the future. Mercure Kyoto Station

客户意见评级 3.5/5

Jiamian L. 家庭住宿 - 所有已确认评论

没浴缸套,没洗衣房

Dear Guest, Thank you very much for sharing your feedback regarding your stay at Mercure Kyoto Station. We appreciate your comments about the room facilities and understand your concerns regarding the lack of a bathtub and laundry room. Please note that we do offer rooms with bathtubs, and we hope you will consider reserving one next time to enjoy a more relaxing stay. We also take note of your experience with our male front desk staff during check-in and will review it with our team to ensure a more welcoming experience in the future. We sincerely apologize for the missing toothbrush in your companion’s room and will reinforce our room inspection procedures to prevent similar oversights. Your feedback is valuable to us, and we look forward to welcoming you again for a more comfortable and relaxing stay in Kyoto. Mercure Kyoto Station

客户意见评级 1.5/5

Zhi J. Z. 家庭住宿 - 所有已确认评论

离京都站步行约10分钟,地理位置并不便利;房间虽然做了升级,却和基础房型的大小没有区别;浴室水压非常小,洗澡十分困难;白金会员的下午茶权益已经取消,也没有向日本别的美居那样提供畅饮权益。总之,非常糟糕的体验。

Dear Guest, Thank you so much for your loyalty as ALL member and taking the time to share your experience at Mercure Kyoto Station. We sincerely regret to hear that your recent stay did not meet your expectations, particularly with regard to the room, water pressure, and membership benefits. Please be assured that your comments regarding room maintenance, loyalty benefits, and transportation convenience will be carefully reviewed by our management team as we continue to improve our services. We truly value your input, and we hope to have the opportunity to provide you with a more satisfying experience on a future visit. Mercure Kyoto Station

Best experience in Kyoto

Tripadvisor 评级 5.0/5

Coastal345596 Couples - 经 TripAdvisor 认证的评论

Had one of the best stays during my Japan trip in Mercure. The hotel is an experience in itself with carefully curated theme and a scent welcoming you from the reception until your room. Treated us well being an Accor member and would definitely suggest this place to anyone staying in Kyoto. A class apart.

Dear Guest, Thank you very much for choosing Mercure Kyoto Station and for sharing such a wonderful review. We are thrilled to hear that your stay with us was one of the best experiences of your trip to Japan. It is a pleasure to know that you enjoyed our unique theme and welcoming atmosphere, as well as the benefits of being an Accor member. Your recommendation means a great deal to us. We truly look forward to welcoming you back for another exceptional stay in Kyoto. Mercure Kyoto Station

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,144 评论 9.2/10 位置
  • 1,593 评论 8.1/10 房间
  • 1,226 评论 7.9/10 服务
  • 14 评论 6/10 上网
  • 628 评论 8.2/10 早餐
  • 501 评论 8.2/10 清洁度
  • 32 评论 2.1/10 运动休闲
  • 6 评论 3.8/10 可持续性

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