Mercure Kyoto Station 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 925

Гарантия
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Mercure Kyoto Station - Image 1
Mercure Kyoto Station - Image 2
Mercure Kyoto Station - Image 3
Mercure Kyoto Station - Image 4
288 Aburanokojicho Shimogyo ku, 600-8231 KYOTO, Япония

Описание

Особенности отеля

  • Our Kyoto Station hotel is close to a transport hub with domestic trains across Japan.

  • We're the ideal business hotel in Japan, based in Kyoto's city, with Tokyo just 2 hours away.

  • Our luxury hotel in Japan has luxe décor based on the style of the ancient Heian nobility.

  • Mercure Kyoto Station has an on-site Italian restaurant and offers a breakfast service.

  • Visit the bar area, which is open for early morning coffee until late for nightcaps.

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Расположение отеля

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 KYOTO
Япония

GPS:34.988349, 135.7535

Телефон
Факс +81 75-343-5530

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

Trattoria M kyoto

Visit Trattoria M Kyoto for lunch or dinner. This relaxed Italian restaurant in Kyoto serves a wide range of authentic dishes, including classic pizzas, pasta, and antipasti with a Japanese flair, making for the perfect fusion of flavours.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 925

Рейтинг TripAdvisor  4.0/5  Отзывов: 167

Сертификат качества 2024

Loved it

Примечание: Tripadvisor 5.0/5

21wlauren Реальные отзывы TripAdvisor

Absolutely impressed by this hotel. The room had a cosy vibe and was modern, clean and comfortable. Walking distance to restaurants and short taxi ride to Kyoto’s centre. Would stay here again.

Dear guest, Thank you very much for staying with us, and sharing your wonderful feedback. We are delighted to hear that you enjoyed our comfortable rooms and convenient location. It would be our pleasure to welcome you back for another pleasant stay in Kyoto. We look forward to seeing you again in the future! Mercure Kyoto Station

Messy and chaotic

Примечание: Tripadvisor 1.0/5

Demario H Реальные отзывы TripAdvisor

It is so far from station, no facilities available. Always crowded with tour groups. Breakfast needs to queue. Long waiting time for minor arrangement at front desk. No managerial personnel around. Seems to be lack of management.

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. Your comments regarding crowding, breakfast service, and front desk response time are very valuable to us. We will review our operational procedures and staffing to improve efficiency and guest comfort. We truly appreciate your honesty and hope we will have another opportunity to provide you with a more pleasant experience in the future. Mercure Kyoto Station

Best experience in Kyoto

Примечание: Tripadvisor 5.0/5

Coastal345596 Couples - Реальные отзывы TripAdvisor

Had one of the best stays during my Japan trip in Mercure. The hotel is an experience in itself with carefully curated theme and a scent welcoming you from the reception until your room. Treated us well being an Accor member and would definitely suggest this place to anyone staying in Kyoto. A class apart.

Dear Guest, Thank you very much for choosing Mercure Kyoto Station and for sharing such a wonderful review. We are thrilled to hear that your stay with us was one of the best experiences of your trip to Japan. It is a pleasure to know that you enjoyed our unique theme and welcoming atmosphere, as well as the benefits of being an Accor member. Your recommendation means a great deal to us. We truly look forward to welcoming you back for another exceptional stay in Kyoto. Mercure Kyoto Station

Примечание: отзывы клиентов 3.5/5

Danara M. Пары - Проверенные отзывы - ALL

Хорошие, просторные, чистые номера, что является редкостью для Японии. Из минусов у нас было день рождение и отель даже не отправил открытку и никак не проявил себя.

Dear Guest, Thank you for choosing Mercure Kyoto Station and for sharing your impressions. We are pleased to hear that you enjoyed our facilities and spacious, clean room. At the same time, we are truly sorry that we did not acknowledge your birthday during your stay. Your feedback is very important to us, and we will work to improve our service for such special occasions. We hope to have the opportunity to welcome you again in the future. Mercure Kyoto Station

Not bad

Примечание: Tripadvisor 4.0/5

G12233 Реальные отзывы TripAdvisor

For our second stay in Kyoto, we were looking for a location closer to Kyoto Station and decided to stay at this hotel. The check-in went smoothly, and the staff were polite and efficient, but not very enthusiastic. The rooms were clean and had everything we needed except for the body lotion. The rooms had a low ceiling, and the couch had a nice design but was too small and not comfortable, making the room seem very small. The rooms were also not very soundproof and did not have a good view. The location was not ideal, it was relatively far from the station, and there were not a lot of options for public transport in the area since the buses did not go to our desired sightseeing. The staff at the restaurant and bar were nice. However, in the evening, the staff were very slow and we had to wait half an hour for our drinks. We enjoyed our stay and the staff were friendly, but we would not choose this property again because of the location.

Dear Guest, Thank you for sharing your detailed feedback regarding your recent stay at Mercure Kyoto Station. We are glad to hear that you found our staff friendly and our rooms clean, but we sincerely apologize for the inconveniences you experienced with the room size, ceiling height, couch comfort, soundproofing, and limited view, as well as the delays in our restaurant and bar service. We also regret that the location did not fully meet your expectations in terms of proximity to the station and transportation options for sightseeing. Your comments have been shared with our team, as we continuously strive to improve our services and guest experience. We appreciate your honest feedback and hope to have the opportunity to better serve you in the future. Mercure Kyoto Station

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Другие интернет-пользователи оценили наш отель

  • 1 144 Отзывов 9.2/10 Расположение
  • 1 593 Отзывов 8.1/10 Номер
  • 1 226 Отзывов 7.9/10 Сервис
  • 14 Отзывов 6/10 Интернет
  • 628 Отзывов 8.2/10 Завтрак
  • 501 Отзывов 8.2/10 Чистота
  • 32 Отзывов 2.1/10 Велнес-зона
  • 6 Отзывов 3.8/10 Устойчивое развитие

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