Dear guest, Thank you very much for sharing such wonderful feedback following your stay with us. We are especially delighted to know that you chose to stay with us during your honeymoon trip around Japan and that Mercure Kyoto Station was your favorite among the hotels you visited. It is wonderful to hear that you enjoyed the elegant atmosphere of our lobby, as well as your spacious, clean and comfortable room and bathroom. We are also pleased that you found our location convenient for accessing Kyoto Station and nearby bus stops. Your kind comments regarding our daily housekeeping and breakfast selection are greatly appreciated as well. It was our pleasure to be part of such a special journey, and we hope to welcome you and your partner back to Kyoto for another memorable stay. Mercure Kyoto Station

Dear guest, Thank you for staying at Mercure Kyoto Station and for taking the time to leave us your feedback. We are delighted to know that you enjoyed the spaciousness of your room and were particularly pleased with the bathroom. We are happy that these features contributed to a comfortable stay. We hope to have the pleasure of welcoming you back to Kyoto in the future. Mercure Kyoto Station

Dear guest, Thank you for staying at Mercure Kyoto Station and for taking the time to leave us your feedback. We are pleased to know that you enjoyed your room and breakfast, and that our location near Kyoto Station made your stay convenient. We are delighted that Mercure Kyoto Station was a good choice for your visit to Kyoto. We look forward to welcoming you back for another enjoyable stay. Mercure Kyoto Station

Dear guest, Thank you very much for staying at Mercure Kyoto Station and for your perfect rating. We are delighted to receive such a wonderful evaluation of your stay. Your support is a great encouragement to our entire team, and we hope to welcome you back to Kyoto for another enjoyable stay. Mercure Kyoto Station

Dear guest, Thank you very much for sharing your feedback following your stay at Mercure Kyoto Station. We are delighted to hear that you enjoyed our modern hotel and found your room spacious, clean, and comfortable. At the same time, we sincerely appreciate your comment regarding the lighting around the mirror. We understand how important appropriate lighting can be when getting ready, especially for makeup, and we are sorry for the inconvenience caused. For your convenience, we would also like to mention that magnifying mirrors are available to borrow upon request. We hope this service can be helpful for guests when getting ready during their stay. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back to Kyoto for another comfortable stay. Mercure Kyoto Station

Dear guest, Thank you very much for sharing your positive feedback following your stay at Mercure Kyoto Station. We are delighted to know that you appreciated our convenient location, which made getting around Kyoto easy, and that you enjoyed the comfort of your room and beds. Providing a relaxing and convenient base for exploring Kyoto is very important to us. We hope to have the pleasure of welcoming you back to Kyoto for another comfortable stay. Mercure Kyoto Station

Thank you for taking the time to share such detailed feedback. We are pleased to know that you appreciated our convenient location, the cleanliness of the hotel, and especially the kindness of our team. At the same time, we are sorry that several aspects of your stay did not meet your expectations. In particular, we regret that you were disappointed with the breakfast experience, including the balance of fresh items, vegetables, protein options, bread availability, and the presentation of cutlery. Your comments have been shared with our Food & Beverage team for review. We also appreciate your feedback regarding the comfort and air circulation in the room when occupied by three guests. We understand that this affected your overall comfort, and your comments will be shared with the relevant team for further consideration. Regarding bathroom amenities, the items provided may vary depending on the room setup, while certain amenities are available upon request. We nevertheless understand that you would have preferred a wider selection to be readily available. Thank you also for your comments regarding the clarity of hotel information available before arrival and our sustainability initiatives. Your detailed feedback is valuable to us as we continue reviewing both our services and the way they are communicated to guests. We sincerely regret that your overall experience did not fully meet your expectations and hope to have an opportunity to provide you with a more satisfying stay in the future. Front Office Mercure Kyoto Station

Thank you for taking the time to share your feedback. We are pleased to know that you were satisfied with the cleanliness, breakfast, check-in and check-out experience, and Wi-Fi. At the same time, we are sorry that several aspects of your stay did not meet your expectations. We understand your frustration regarding elevator waiting times during busy periods and the limited outlook from your room. Regarding elevator access, the system is part of the hotel’s security arrangements and restricts access to guest floors. We understand, however, that this may have been inconvenient when members of the same travelling party were staying on different floors. We also appreciate your comments regarding the warmth of our team’s service. Professional service should also feel welcoming and friendly, and your feedback will be shared with our Front Office team. Finally, we are sorry that the beverage offered as part of our room-cleaning reduction initiative was not to your liking. Your comments will be shared with the relevant team as we continue reviewing the guest experience associated with this programme. Thank you again for your candid feedback. Front Office Mercure Kyoto Station

Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations, particularly regarding the arrival experience, in-room amenities, the temperature in our public areas, and the breakfast experience. Regarding the welcome drink, this benefit is currently provided to ALL members from Silver status and above. As Classic membership does not include this benefit, a welcome drink was not included with your stay. We regret, however, if this was not clearly understood and contributed to your disappointment. We also appreciate your comments regarding the in-room coffee facilities and the temperature in our common areas. In addition, we are sorry that you did not feel the breakfast offered sufficient value for its price, and we have noted your comments regarding both the quality and service hours. At the same time, we appreciate your positive ratings of our team, check-out experience, Wi-Fi, and concierge service. Thank you again for your detailed feedback. Your comments will be shared with the relevant teams as we continue working to improve the overall guest experience. Front Office Mercure Kyoto Station

Dear guest, Thank you very much for your wonderful review following your stay at Mercure Kyoto Station. We are delighted to hear that you had a comfortable stay and appreciated our convenient location, just a short walk from Kyoto Station. It is also wonderful to know that you found your room spacious, comfortable, and clean throughout your stay. Your kind words about our staff are especially appreciated. We are very pleased that their friendly, attentive, and welcoming service contributed to making your stay enjoyable. Your recommendation is a great encouragement to our entire team. We hope to have the pleasure of welcoming you back to Kyoto for another comfortable and memorable stay. Mercure Kyoto Station

Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, the spaciousness and cleanliness of your room, as well as the overall atmosphere of the hotel. We are also very pleased to know that you appreciated the variety and quality of our breakfast selection, and we truly appreciate your recommendation of our hotel. Your feedback is very valuable to us, and we will continue working to provide an even more enjoyable and comfortable experience for all our guests. We hope to have the pleasure of welcoming you back to Mercure Kyoto Station on your next visit to Kyoto. Kind regards, Mercure Kyoto Station Team

Dear guest, Thank you very much for sharing your kind feedback following your stay at Mercure Kyoto Station. We are delighted to know that you found your stay comfortable and welcoming, and that our location provided convenient access to Kyoto Station. We are also pleased that you enjoyed both your accommodation and our breakfast. At Mercure Kyoto Station, we strive to offer a comfortable stay with a diverse breakfast selection to suit a variety of tastes. We truly appreciate your kind words and hope to welcome you back to Kyoto again in the future. Mercure Kyoto Station

Dear guest, Thank you for taking the time to share your feedback following your stay at Mercure Kyoto Station. We are pleased to know that you found our hotel clean, appreciated our convenient location near Kyoto Station, and enjoyed the comfort of your room. We are also grateful for your comments regarding breakfast. Our breakfast buffet offers a wide variety of Japanese and Western dishes, including clearly labeled vegetarian and vegan options, and we appreciate your feedback as we continue to enhance the dining experience for our guests. We sincerely appreciate your review and hope to have the pleasure of welcoming you back for another comfortable stay in Kyoto. Mercure Kyoto Station

Dear Valued Guest, Thank you for choosing Mercure Kyoto Station and for sharing your wonderful review. We are delighted to know that you had such a comfortable and enjoyable stay. It is a pleasure to hear that our convenient location near Kyoto Station made it easy for you to explore Kyoto while enjoying a relaxing stay. We are also pleased that you found your room comfortable, especially the bed and the spacious, modern bathroom. Furthermore, we are thrilled that you enjoyed our breakfast. Our breakfast features a wide variety of Japanese and Western dishes, including clearly labeled vegetarian and vegan options, and we are delighted that it became one of the highlights of your stay. Thank you as well for recommending our hotel to other travelers. Your kind words are a great encouragement to our entire team. We sincerely look forward to welcoming you back to Mercure Kyoto Station on your next visit to Kyoto. Mercure Kyoto Station

Dear Valued Guest, Thank you for choosing Mercure Kyoto Station and for sharing your wonderful review. We are delighted to know that you had such a comfortable stay with us. It is a pleasure to hear that you appreciated the cleanliness and comfort of your room, the warm hospitality of our team, and our convenient location within walking distance of Kyoto Station. Your kind words are truly appreciated and will be shared with our staff as encouragement to continue delivering memorable experiences for our guests. We sincerely look forward to welcoming you back to Mercure Kyoto Station on your next visit to Kyoto. Mercure Kyoto Station

Dear guest, Thank you very much for choosing Mercure Kyoto Station and for sharing such a detailed and thoughtful review. We are delighted to know that you enjoyed our convenient location, just an approximately 8-minute walk from Kyoto Station with nearby bus stops, as well as the modern design of our hotel and the comfort of your spacious room. It is wonderful to hear that our king-size bed, room amenities, and daily refreshments helped make your stay even more enjoyable. We are especially pleased that you enjoyed our breakfast. Mercure Kyoto Station offers a wide variety of Japanese and Western dishes, including clearly labeled vegetarian and vegan options, and we are delighted that you appreciated both the selection and quality of our offerings. Thank you also for your valuable feedback regarding the lighting near the entrance and wardrobe area. We appreciate your suggestion and will share it with our team as we continue improving our guest experience. We are grateful for your kind comments about both our restaurant and front desk staff. Your compliments will certainly be shared with the team and will serve as great encouragement. Your recommendation means a great deal to us, and we are truly honored that you would choose to stay with us again on your next visit to Kyoto. We look forward to welcoming you back. Mercure Kyoto Station

Dear Valued Guest, Thank you for choosing Mercure Kyoto Station and for sharing your wonderful review. We are delighted to hear that you and your wife had such a pleasant stay with us. It is especially rewarding to know that you appreciated our convenient location within walking distance of Kyoto Station, the cleanliness of our towels, and the overall quality of your stay. Your recommendation means a great deal to us and serves as wonderful encouragement for our entire team. We truly appreciate your kind words and look forward to welcoming you both back for another memorable stay in Kyoto. Mercure Kyoto Station

Dear guest, Thank you very much for your wonderful review and for choosing Mercure Kyoto Station. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of our hotel, the warm hospitality of our Heartists, and our convenient location close to Kyoto Station and nearby bus stops. It is always rewarding to know that our guests find it easy to explore Kyoto from our hotel. Your kind words are a great encouragement to our entire team, and we truly appreciate you taking the time to share your experience. We sincerely hope to have the pleasure of welcoming you back to Mercure Kyoto Station on your next visit to Kyoto. Mercure Kyoto Station

Dear Valued Guest, Thank you very much for choosing Mercure Kyoto Station for your honeymoon and for taking the time to share your wonderful feedback. We are truly honored that you chose to celebrate such a special occasion with us. It is a pleasure to know that you had an enjoyable stay and that our cleanliness and warm hospitality contributed to making your honeymoon memorable. Your kind words are a great encouragement to our entire team. We sincerely hope that the memories of your time in Kyoto will remain with you for many years to come. Congratulations once again, and we look forward to welcoming you back to Mercure Kyoto Station for another special stay in the future. Mercure Kyoto Station