Mercure Kyoto Station 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 2.309 recensioni

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Mercure Kyoto Station - Image 1
Mercure Kyoto Station - Image 2
Mercure Kyoto Station - Image 3
Mercure Kyoto Station - Image 4
288 Aburanokojicho Shimogyo ku, 600-8231 KYOTO, Giappone

Descrizione

I plus dell'hotel

  • Facile accesso a treni e autobus urbani, posizione comoda come base ideale per esplorare.

  • Business hotel ideale in Giappone nella città di Kyoto, con Tokyo a solo 2 ore di distanza.

  • Offriamo due tipi di camere: le moderne camere Superior e le eleganti camere Privilege.

  • Servizio lounge con bevande e snack riservato agli ospiti delle camere Privilege.

  • Ristorante e bar italiano in loco con pizza ispirata a Kyoto, pasta e manzo Wagyu premium.

Le nostre sistemazioni

Prenota questo hotel
Camera 1

Posizione dell'hotel

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 KYOTO
Giappone

Coordinate GPS:34.988349, 135.7535

Telefono
Fax +81 75-343-5530

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Proprietà 100% non fumatori

Trattoria M kyoto

Venite alla Trattoria M Kyoto a pranzo o a cena. Questo rilassato ristorante italiano a Kyoto serve un'ampia gamma di piatti autentici, tra cui pizze classiche, pasta e antipasti dal gusto giapponese, per una fusione perfetta di sapori.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  2.309 recensioni

Giudizio clienti 2.5/5

Valeria F. Famiglie - Avvisi confermati di ALL

Giudizio clienti 2.0/5

Emanuele C. Coppie - Avvisi confermati di ALL

Thank you for taking the time to share your feedback. We are pleased to know that you were satisfied with the cleanliness, breakfast, check-in and check-out experience, and Wi-Fi. At the same time, we are sorry that several aspects of your stay did not meet your expectations. We understand your frustration regarding elevator waiting times during busy periods and the limited outlook from your room. Regarding elevator access, the system is part of the hotel’s security arrangements and restricts access to guest floors. We understand, however, that this may have been inconvenient when members of the same travelling party were staying on different floors. We also appreciate your comments regarding the warmth of our team’s service. Professional service should also feel welcoming and friendly, and your feedback will be shared with our Front Office team. Finally, we are sorry that the beverage offered as part of our room-cleaning reduction initiative was not to your liking. Your comments will be shared with the relevant team as we continue reviewing the guest experience associated with this programme. Thank you again for your candid feedback. Front Office Mercure Kyoto Station

Giudizio clienti 0.5/5

Luca F. Famiglie - Avvisi confermati di ALL

Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations, particularly regarding the arrival experience, in-room amenities, the temperature in our public areas, and the breakfast experience. Regarding the welcome drink, this benefit is currently provided to ALL members from Silver status and above. As Classic membership does not include this benefit, a welcome drink was not included with your stay. We regret, however, if this was not clearly understood and contributed to your disappointment. We also appreciate your comments regarding the in-room coffee facilities and the temperature in our common areas. In addition, we are sorry that you did not feel the breakfast offered sufficient value for its price, and we have noted your comments regarding both the quality and service hours. At the same time, we appreciate your positive ratings of our team, check-out experience, Wi-Fi, and concierge service. Thank you again for your detailed feedback. Your comments will be shared with the relevant teams as we continue working to improve the overall guest experience. Front Office Mercure Kyoto Station

Giudizio clienti 4.0/5

Umbero P. Coppie - Avvisi confermati di ALL

Dear guest, Thank you very much for your wonderful review following your stay at Mercure Kyoto Station. We are delighted to hear that you had a comfortable stay and appreciated our convenient location, just a short walk from Kyoto Station. It is also wonderful to know that you found your room spacious, comfortable, and clean throughout your stay. Your kind words about our staff are especially appreciated. We are very pleased that their friendly, attentive, and welcoming service contributed to making your stay enjoyable. Your recommendation is a great encouragement to our entire team. We hope to have the pleasure of welcoming you back to Kyoto for another comfortable and memorable stay. Mercure Kyoto Station

Giudizio clienti 3.5/5

Rossella D. Coppie - Avvisi confermati di ALL

Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, the spaciousness and cleanliness of your room, as well as the overall atmosphere of the hotel. We are also very pleased to know that you appreciated the variety and quality of our breakfast selection, and we truly appreciate your recommendation of our hotel. Your feedback is very valuable to us, and we will continue working to provide an even more enjoyable and comfortable experience for all our guests. We hope to have the pleasure of welcoming you back to Mercure Kyoto Station on your next visit to Kyoto. Kind regards, Mercure Kyoto Station Team

Altri utenti web che hanno valutato il nostro hotel

  • 1.258 recensioni 9.2/10 Posizione
  • 1.709 recensioni 8.3/10 Camera
  • 1.382 recensioni 8.3/10 Servizio
  • 14 recensioni 6/10 Internet
  • 743 recensioni 8.1/10 Colazione
  • 531 recensioni 8.3/10 Pulizia
  • 34 recensioni 3.1/10 Area benessere

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