Mercure Sibiu Airport

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 143

Mercure Sibiu Airport - Image 1
Mercure Sibiu Airport - Image 2
Mercure Sibiu Airport - Image 3
Mercure Sibiu Airport - Image 4
Soseaua Alba Iulia 120, 550052 SIBIU, Romania

Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

Наши номера

Расположение отеля

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Romania

GPS:45.793363, 24.111461

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

ANA

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 143

Рейтинг TripAdvisor  4.0/5  Отзывов: 38

Old fashioned hotel which does the job

Примечание: Tripadvisor 3.0/5

julien_and1104 Деловые путешественники - Реальные отзывы TripAdvisor

The hotel delivers what you would expect. Room looked clean and tidy. The room style is a bit outdated to my taste (my taste is more modern) but it is definitely ok. Breakfast is served at 7.00am during the week which can be a bit late but the offering is good with local specialties. There is a small gym with 1 running machine, 1 elliptical, 1 bike and 1 upper body machine. There is a sauna which was closed during my stay in October 2023. Accessibility from the airport is good, around 5 minutes with a taxi.

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Off experience

Примечание: Tripadvisor 3.0/5

andreeadomes Friends getaway - Реальные отзывы TripAdvisor

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like wtf and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

Dear Guest, Thank you for sharing your feedback to us,please allow me to express our sincerest apologies. At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards, Dorin M- Front Office Manager

Nice

Примечание: Tripadvisor 5.0/5

Диана Г Реальные отзывы TripAdvisor

Good location. Fast check in. Clean. 24/7 check in. Easy to get to from the motorway. Good experience. We will visit it again. Nice personal. Comfortable beds. A lot of free parking. Happy to visit another time.

Dear guest, Thank you for the positive feedback. We are glad to hear that the services offered by our staff delighted you and were to your liking. Providing outstanding customer service is a priority for us. We appreciate you taking the time to leave us this review. We look forward to welcoming you back ! Sincerely, Dorin M-Front Office Manager

Good hotel

Примечание: Tripadvisor 4.0/5

Vanda T Деловые путешественники - Реальные отзывы TripAdvisor

I'd give 5 stars, the only downside is the aesthetics of the hotel and the rooms which are a bit outdated, but other than that, excellent comfort and the BREAKFAST was phenomenal! It was plentiful and of quality. Some staff members nice, others neutral. Overall very good experience

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Located in a busy road, away from the city center and close to the airport

Примечание: Tripadvisor 3.0/5

Paulo B Solo travel - Реальные отзывы TripAdvisor

Large hotel, located in a busy road, away from the city center and close to the airport. Free parking. A strange situation occurred when I paid the room. I have made a reservation with points (I am an All client) to get a lower rate. But I ended up paying the normal price. The lady at the reception recognized the error, bur did not wish to correct it. Mistakes may happen, but they should be corrected. The situation took a couple of weeks and exchanged emails with the Customer care, until it was solved. Not nice.

Dear Guest, Thank you for sharing your feedback to us. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies.At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards,

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 117 Отзывов 9.1/10 Расположение
  • 179 Отзывов 5.7/10 Номер
  • 153 Отзывов 8.1/10 Сервис
  • 111 Отзывов 8.1/10 Завтрак
  • 78 Отзывов 6/10 Чистота
  • 56 Отзывов 2.5/10 Еда

В сотрудничестве с Trustyou

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