Mercure Sibiu Airport

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 83

Гарантия
лучшей цены
Mercure Sibiu Airport - Image 1
Mercure Sibiu Airport - Image 2
Mercure Sibiu Airport - Image 3
Mercure Sibiu Airport - Image 4
Soseaua Alba Iulia 120, 550052 SIBIU, Romania

Описание

Особенности отеля

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

Наши номера

Расположение отеля

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Romania

GPS:45.793363, 24.111461

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

ANA

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 83

Рейтинг TripAdvisor  4.0/5  Отзывов: 47

pleasant

Примечание: Tripadvisor 5.0/5

Eduard P Семьи - Реальные отзывы TripAdvisor

The elevators worked flawlessly throughout my stay. The beds were extremely comfortable, and I particularly enjoyed the mattress. If you could provide me with the name of the manufacturer, I would greatly appreciate it, as I’m interested in purchasing a similar one. The room was spacious and clean, and the bathroom followed suit – both were large, spotless, and fully functional. The breakfast was generous and diverse, a real highlight of my stay. The TV in the room didn’t work due to a faulty cable, something my roommate noticed (cuz i don't watch TV). The view from the room wasn’t the most pleasant, but this didn’t bother me much. I was delighted to find a kettle in the room, but it was placed on the table with the TV, where there was no available outlet. I had to move it to the floor since the other sockets were occupied by personal devices, which was slightly inconvenient. Overall, I enjoyed my stay at this hotel and will definitely consider staying here again when I return to Sibiu.

Dear guest, Thank you for your comment.We are delighted to hear that you enjoyed your stay and the service you received from our team. We take pride in engaging our guests and making their stay memorable and problem free. About the mattress, are bought from " SIMMONS DELUX" :) I do hope that we will have the opportunity of welcoming you back to Mercure Airport again in the future. Sincerely, Teodora M-Front Office Team

Worst hotel from Accor chain

Примечание: Tripadvisor 2.0/5

Florin V Реальные отзывы TripAdvisor

The hotel entry from the street not have any sign, so we went on counter way. At the Reception the two women were sad and bored…girls, a smile don’t cost anything! The room…worst room I stayed in a four stars hotel: room not prepared, dirty in the bathroom, no towels and…the minibar fridge was horror: smell like hell and very dirty. I never seen something similar in my life! I recommend to ACCOR management to take a visit there and put the things in right way.

Dear guest, Thank you for your review posted on tripadvisor. Sorry your experience was not very pleasant. We are also sorry if the services of our team did not meet your expectations We will analyze all aspects related to the room in which you were accommodated We apologize again for any inconvenience occurred during your stay in our hotel . We will try to improve services in the future. Kind regards, Teodora M. -Front Office Manager

Disappointing

Примечание: Tripadvisor 2.0/5

183mihain Реальные отзывы TripAdvisor

Outdated design, needs renovation (especially the bathrooms), the doors should be changed, bad smell in the bathroom, very noisy during night (from outside/ventilation system), old TV with poor connection. At check-in I have asked for a quiet room but I was told that my room “has already been allocated by colleagues and cannot be changed anymore”. But shouldn’t it be ok, I can get back to reception and they will try to see if they can do something… The only positive things: free parking and it is close to the SBZ airport.

Dear guest, Thank you for your review posted on tripadvisor. Sorry your experience was not very pleasant. We are also sorry if the services of our team did not meet your expectations We will analyze all aspects related to the room in which you were accommodated . We apologize again for any inconvenience occurred during your stay in our hotel . We will try to improve services in the future. Kind regards, Teodora M. -Front Office Team

Old fashioned hotel which does the job

Примечание: Tripadvisor 3.0/5

julien_and1104 Деловые путешественники - Реальные отзывы TripAdvisor

The hotel delivers what you would expect. Room looked clean and tidy. The room style is a bit outdated to my taste (my taste is more modern) but it is definitely ok. Breakfast is served at 7.00am during the week which can be a bit late but the offering is good with local specialties. There is a small gym with 1 running machine, 1 elliptical, 1 bike and 1 upper body machine. There is a sauna which was closed during my stay in October 2023. Accessibility from the airport is good, around 5 minutes with a taxi.

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Off experience

Примечание: Tripadvisor 3.0/5

andreeadomes Friends getaway - Реальные отзывы TripAdvisor

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like wtf and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

Dear Guest, Thank you for sharing your feedback to us,please allow me to express our sincerest apologies. At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards, Dorin M- Front Office Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 95 Отзывов 8.7/10 Расположение
  • 149 Отзывов 5/10 Номер
  • 122 Отзывов 6.6/10 Сервис
  • 77 Отзывов 7.8/10 Завтрак
  • 73 Отзывов 3.1/10 Чистота
  • 55 Отзывов 2.5/10 Еда
  • 21 Отзывов 5/10 Соотношение цены и качества

В сотрудничестве с Trustyou

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