圣马丁比尼亚德尔马铂尔曼酒店（原 Atton 酒店） 5 星

客户意见评级 (ALL 评级) 4.4/5 1,539 评论

保证最优惠房价
圣马丁比尼亚德尔马铂尔曼酒店（原 Atton 酒店） - Image 1
圣马丁比尼亚德尔马铂尔曼酒店（原 Atton 酒店） - Image 2
圣马丁比尼亚德尔马铂尔曼酒店（原 Atton 酒店） - Image 3
圣马丁比尼亚德尔马铂尔曼酒店（原 Atton 酒店） - Image 4
Av San martin 667, 2520096 比尼亚德尔马, 智利

描述

酒店其他优惠

  • 为行动不便人士提供无障碍设施

  • 自行车租赁

  • 新婚套房

  • 可携带宠物的酒店！可携带小型宠物。

  • 泳池酒吧和屋顶全年开放。

我们的客房

酒店位置

圣马丁比尼亚德尔马铂尔曼酒店（原 Atton 酒店）

Av San martin 667
2520096 比尼亚德尔马
智利

GPS:-33.014895, -71.555744

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

JOAQUIN RESTAURANT AND BAR

我们是一家海滨酒吧餐厅，希望您从步入我们餐厅的那一刻就感受到这里独特的风情。我们寻找海洋里的优质食材，用创新的方式将它们进行组合搭配，每天都会令您惊喜不断。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,539 评论

TripAdvisor 评级  4.0/5  967 评论

Outstanding Stay!

Tripadvisor 评级 5.0/5

Lisa M 经 TripAdvisor 认证的评论

We just stayed at the Pullman for 4 nights and had a wonderful visit! From the minute we arrived, we were welcomed by the outstanding front desk/lobby staff. They assisted with our parking to make our check-in seamless. They were also helpful in getting our two rooms close together which we appreciated very much. The bar, restaurant and housekeeping staff were exceptional. A special thank you to Camila and Lucas for taking the time to help us locate a store with local handcrafts, and their assistance to make sure we had everything we needed. The hotel is located in a perfect location and our rooms had a wonderful view of the ocean. The room/bathrooms were so comfortable and perfectly outfitted! All around a great visit!

Dear Lisa M, We sincerely appreciate your kind review of your recent stay at Pullman Vina del Mar San Martín. We are delighted to hear that you enjoyed your visit and that our team was able to contribute to making your stay an exceptional experience. It is a true honor for us to know that our front desk, bar, restaurant, and housekeeping staff were able to meet your expectations and provide you with exceptional service. We will pass on your kind words to Camila and Lucas, who made sure that your stay was perfect, from organizing your rooms to providing you with the information you needed about local crafts. We are pleased to hear that you enjoyed the hotel's privileged location and the stunning sea views from your room. At Pullman Vina del Mar San Martín, we strive to offer a comfortable and welcoming environment, and we are glad to know that our facilities and services met your expectations. We hope to have the privilege of welcoming you back in the near future to provide you with another unforgettable stay. If you need any assistance in the future, please do not hesitate to contact us directly. Best regards, Cristián Mera Assistant Manager

Excellent comfortable hotel.

Tripadvisor 评级 5.0/5

Andy T 经 TripAdvisor 认证的评论

We booked 2 rooms for 2 nights nights at this excellent hotel as part of our 2 week Chile trip. We arrived by car; parking was OK, with spaces just alongside the hotel on the street (not really a formal car park). An attendant waved us in and placed a sign around our car. Check in was easy, but our rooms were not together (although on the same floor). The setting is perfect: just on the seafront. Loads of nice restaurants close by. The rooms themselves are really nice: spotlessly clean & very comfortable. TV, safe, minibar with included water and costed cans of wine & beer. Small safe in the wardrobe & very spacious bathroom with shower. The hotel has excellent facilities with a very nice heated rooftop pool and gym. We tried them all. There's a bar with superb view up there also. Very much recommended.

Dear Andy T, We sincerely appreciate your kind words and the time you took to share your experience at our hotel. We are delighted to hear that you enjoyed your two-week stay with us during your trip to Chile. We apologize for any inconvenience regarding room assignment, but we are pleased to hear that you found our facilities and services, such as the heated rooftop pool and gym, to your liking. Our goal is to provide our guests with a comfortable and memorable experience, and your positive feedback indicates that we are on the right track. We look forward to the pleasure of welcoming you again in the future for another exceptional stay. Best regards, Cristián Mera Assistant Manager.

What a poor service.

Tripadvisor 评级 1.0/5

Hugo T Friends getaway - 经 TripAdvisor 认证的评论

Awful service. We were celebrating a birthday and within 3 hours and after asking and insisting I was able to have 2 beers!! Not to say the rest of the group which also got very upset about the service. Very bad management. There were around 20 customers for 5 people serving in the bar!!!!! Dr I ks were also warm and the food swimming in the oil. The place is nice though but I won't ever come back and would never recommend because on top, they are very expensive. Sad experience…

Dear Tamura, Thank you for sharing your feedback with us. We are truly sorry to hear about the poor service you experienced during your birthday celebration at our hotel. Your comments have been taken seriously, and we sincerely apologize for the inconvenience caused. Rest assured, your concerns regarding the service speed, quality of drinks, and food have been noted. We strive to provide exceptional service to all our guests, and we regret that we fell short during your visit. Regarding the issues you faced, we will address them with our management and staff to ensure such incidents do not recur. Please know that guest satisfaction is our top priority, and we appreciate your valuable input that helps us improve our services. We understand your disappointment, and we hope you might consider giving us another chance in the future to provide you with a better experience. Should you wish to discuss your concerns further, please feel free to contact us directly. Warm regards, Cristián Mera Deputy Manager.

An excellent choice

Tripadvisor 评级 4.0/5

C7982LOmichaelb 经 TripAdvisor 认证的评论

This is a great hotel, very well located, with nice rooms, nice views, and nice staff with great attention to detail. It's a great place for anyone heading to Vina del Mar. The only issue I experienced was that wifi was really not working in my room. I was told I could change rooms but that would have meant going to a less nice one which I didn't really want, and I wasn't sure if things would have worked better as I spoke to other customers who also had issue with the wifi. For many people this will be a very minor point, for me, as I was working, it was a significant issue. Having said that, it really was the only one and I felt that the hotel was great in any other respect and one where I'd happily return to.

Thank you for your positive comments about Pullman Vina del Mar San Martín. We strive to provide our guests with the best possible experience and it is very rewarding to hear that we have achieved that for you. We regret that you experienced difficulty with your wifi connection during your stay. We understand how important it is to stay connected in today's world, and we are committed to making sure all our guests have the best possible service in all areas. We would like to thank you again for your review and we hope to have the pleasure of welcoming you back to Pullman Vina del Mar San Martín soon. Sincerely, Cristián Mera. Deputy Manager.

Very happy with our stay, staff were amazing

Tripadvisor 评级 5.0/5

rebeccafR3069NB Couples - 经 TripAdvisor 认证的评论

Such a lovely 24hr stay at the Pullman. Staff were so kind and accommodating. We cannot thank them enough for their beautiful hospitality. Room was beautiful, breakfast was lovely. Roof top bar and pool was next level. Our reception staff Maria Delia, Camilla, Valentina and Alessandro, were so lovely and caring and accommodating for us Aussie Tourists. Thank you 🙏

Dear Rebecca, Thank you for visiting Pullman Viña del Mar San Martín and for taking the time to share your feedback. We are delighted to hear that our staff provided such great service and hospitality during your stay. At Pullman, we take great pride in providing our guests with an exceptional experience, so we appreciate your kind words about the room, breakfast and rooftop bar & pool. It is wonderful to hear that Maria Delia, Camilla, Valentina and Alessandro added to your stay with their kindness and care. We look forward to welcoming you back again soon! Kind regards, Cristián Mera. Deputy Manager.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 763 评论 8/10 位置
  • 934 评论 6.2/10 房间
  • 1,139 评论 8.1/10 服务
  • 15 评论 7.4/10 上网
  • 505 评论 7.4/10 早餐
  • 465 评论 3.7/10 舒适度
  • 307 评论 6.2/10 清洁度
  • 192 评论 8.7/10 氛围

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