利马圣伊西德罗铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,084 评论

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利马圣伊西德罗铂尔曼酒店 - Image 1
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Av Jorge Basadre 595 San Isidro, 15073 利马, 秘鲁

描述

酒店其他优惠

  • 为行动不便人士提供无障碍设施

  • 暖气

  • 户外按摩浴缸

  • 行政套房

  • 餐厅露台上的酒吧

我们的客房

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酒店位置

利马圣伊西德罗铂尔曼酒店

Av Jorge Basadre 595 San Isidro
15073 利马
秘鲁

GPS:-12.095067, -77.037871

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

RESTAURANTE RESIDENTE

您可以在大堂酒吧享用鸡尾酒，在我们的常客餐厅享用美味的自助早餐，该餐厅主要供应现代口味的秘鲁美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  1,084 评论

TripAdvisor 评级  4.7/5  4,472 评论

卓越奖 2024

Loved it!

Tripadvisor 评级 5.0/5

YourHelpfulWendy 经 TripAdvisor 认证的评论

¡Wao, qué experiencia tan maravillosa! ¡Me la estoy pasando genial! Todo el alojamiento es simplemente perfecto, pero el servicio es aún MEJOR. Todos, y me refiero a todos, son muy amables y serviciales. Desde la recepción, el bar, la puerta, literalmente todos. La habitación siempre está impecable, y el señor que la limpia a diario siempre tiene una sonrisa encantadora. Ayer incluso visité el gimnasio, y fue muy agradable caminar hasta allí con la vista a la piscina. ¡También tienen sauna! He pasado muchísimas horas trabajando en el vestíbulo del hotel, y el ambiente es fantástico. Wow, what a wonderful experience. I’m having a great time here! The entire accommodation here is simply perfect, but the service is even beyond that. Everyone, and I mean everyone, is so welcoming and helpful. From the people at the front desk, the bar, at the door, literally everyone. The room is always spotless, and the gentleman who cleans it every day always has a beautiful smile on his face. Yesterday I even checked the gym, and it felt very nice to walk there with the pool view. They also have a sauna! I have spent so many hours working in the hotel lobby, and the vibe here is terrific.

Estimada Wendy, Muchísimas gracias por compartir un comentario tan entusiasta y lleno de energía. Nos alegra profundamente saber que su estancia ha sido maravillosa y que ha disfrutado cada detalle de nuestras instalaciones y servicios. Es un orgullo para nosotros leer que todo el equipo, desde recepción, bar y housekeeping, logró hacerle sentir tan bien atendida. Transmitiré sus palabras al colaborador encargado de su habitación; comentarios como el suyo motivan enormemente. Nos complace también saber que disfrutó de nuestras áreas de bienestar, como el gimnasio, el sauna y la vista a la piscina, así como del ambiente del vestíbulo para trabajar cómodamente. Gracias por elegirnos y por dedicar tiempo a recomendarnos. Será siempre un gusto recibirla nuevamente. Cordialmente, Mariluz Coloma Front Office Manager

Awesome service

Tripadvisor 评级 5.0/5

Roberto B 经 TripAdvisor 认证的评论

Excellent experience. In particular compliments to Giancarlo the bell man who was very helpful in solving any concern annd issues we had during the journey.

Dear Roberto, Thank you very much for sharing your kind feedback. We’re delighted to know you had an excellent experience and that Giancarlo, our bellman, made such a positive impression by assisting you throughout your stay. Your recognition motivates us to continue providing attentive and personalized service to all our guests. We hope to welcome you back soon to Pullman Lima San Isidro. Warm regards, Mariluz Coloma Front Office Manager

Great experience

Tripadvisor 评级 5.0/5

176hipoliton 经 TripAdvisor 认证的评论

We arriba ten minutes before rey close of the restaurante and the service and the food was great. Arturo was very lindo and recomended us a lot of places to visit

Dear Hipolito, Thank you so much for your kind words and for sharing your experience with us. We’re thrilled to hear that you had a great dining experience, even arriving close to closing time — our team always strives to deliver excellent service, no matter the hour. It’s wonderful to know that Arturo made such a positive impression and was able to recommend places to visit. We’re proud to have him on our team, and we’ll make sure he receives your lovely feedback. We hope to welcome you back to Pullman Lima San Isidro very soon for another memorable stay! Warm regards, Mariluz Coloma Front Office Manager

Good experience at Pullman San Isidro

Tripadvisor 评级 5.0/5

VANESSA B 经 TripAdvisor 认证的评论

The hotel is very good — clean, organized, and the restaurant staff are kind, especially Rosita, who is attentive and helpful. The reception could improve, as one person wasn’t able to provide clear information about the reservation. But aside from that minor issue, it was a very good stay. I recommend it!

Dear Vanessa, Thank you for taking the time to share your experience at Pullman Lima San Isidro. We’re delighted to hear that you enjoyed your stay and that you found the hotel clean, organized, and welcoming. Your kind words about our restaurant team, especially Rosita, truly mean a lot. We’ll be sure to share your compliments with her and the team. We’re sorry to learn there was some confusion during check-in regarding your reservation. Please rest assured that we’ve taken your feedback seriously and will continue working with our Front Office team to ensure clearer communication moving forward. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for an even smoother and more memorable stay. Warm regards, Mariluz Coloma Front Office Manager

Excellent experience

Tripadvisor 评级 5.0/5

Jorge L O 经 TripAdvisor 认证的评论

Loved my stay at the Pullman Hotel in San Isidro! The staff was super quick and efficient every time we needed something. The room was spotless and the beds were really comfy. Security was also reassuring since you need a key card to use the elevator. We booked an airport pick-up through the hotel, and it was perfect—the driver was waiting with a sign, the car was comfortable, and he was very professional. Definitely looking forward to staying here again!

Dear Jorge, Thank you very much for your kind words and for sharing your experience with us. We are delighted to know that you enjoyed your stay at Pullman San Isidro and that our team provided quick and efficient service throughout. It is wonderful to hear that you found your room spotless, the beds comfortable, and that our security measures gave you peace of mind. We are also pleased that your airport transfer was seamless and professional. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Lima. Warm regards, Mariluz Coloma Front Office Manager

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其他网络用户评价我们的酒店

  • 164 评论 9.3/10 位置
  • 297 评论 7.8/10 房间
  • 547 评论 9.3/10 服务
  • 5 评论 6.5/10 上网
  • 215 评论 9.2/10 早餐
  • 195 评论 9.4/10 食物
  • 107 评论 8.8/10 清洁度
  • 99 评论 8.7/10 氛围

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