Descrizione
I plus dell'hotel
-
Pluripremiato campo da golf
-
Salone e Spa
-
Centro fitness ben attrezzato
-
2 piscine all'aperto
-
Vicinanza alle Cantine del Capo
Le nostre sistemazioni
Pagina di
Suite
Suite da una camera
- 3 persone massimo
- 45 m² / 484 sq ft
- Vista: Vista sulla montagna o Lato giardino o Vista sul campo da golf o Vista sul lago
Suite
Suite da due camere
- 5 persone massimo
- 78 m² / 839 sq ft
- Vista: Vista sul campo da golf o Vista sul lago o Vista sulla montagna o Lato giardino
Posizione dell'hotel
Pearl Valley Hotel
R301 Wemmershoek Road
7646 PAARL
Sudafrica
Coordinate GPS:-33.82301, 18.987702
E-mail di contatto
Servizi alberghieri
Check-in dalle - Check-out fino alle
- Piscina
- Parcheggio
- Navetta
- Ristorante
- Accessibile con sedia a rotelle
- Centro fitness
- Wifi
- Aria condizionata
- Colazione
- Bar
- Sale riunioni
- Proprietà 100% non fumatori
Pagina di
THE VALLEY
L'accurato menu offre i prodotti regionali e importati più freschi. Dotata di ampie finestre che si aprono sulle terrazze, la struttura è rinomata per le viste spettacolari sul campo da golf Jack Nicklaus Signature e sull'imponente montagna Simonsberg.
THE POLO CLUB
"Affacciato sui campi da polo incontaminati, si trova il rinomato Polo Club Restaurant and Black Bar. Il ristorante in stile bistrot assicura un ambiente rilassato, una vista eccezionale sulle montagne e sulla tenuta e un'esperienza culinaria esclusiva"
Backs Restaurant & Deli
The Backs Restaurant & Deli, open 7 days a week, serves breakfast, pool snacks, lunch and dinner along with an assortment of items that are readily available to in-house guests.
BAR
Affacciato sulla 9ª e sulla 18ª buca, il Bar è l'ambiente ideale per rilassarsi dopo una partita a golf o per incontrare gli amici dopo il lavoro.
Colazione
Piscina
Centro fitness
Riunioni ed eventi
- Numero di sale riunioni
- 1
- Superficie della stanza più grande
- 316 m² / 3401.392 sq ft
- Numero massimo di posti a sedere
- 0
- Capienza massima per banchetti
- 180
Le recensioni dei nostri clienti
Le recensioni dei nostri clienti
Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture
Per saperne di piùGreat stay but access control ….
Punteggio Tripadvisor 4.0/5
NelusR Per affari - Recensione certificata TripAdvisor
Dear NelusR Thank you for taking the time to write a very detailed review. I am really impressed that you have taken time to read historical reviews and responses as this makes your review even more relevant and appreciated. Because of your username I am not always able to track exactly who the reviewer is, but I would like to thank you for your return business and for your soonest return Pearl Valley Hotel by Mantis is a supplier, one of many, on the greater Val de Vie and Pearl Valley Residential Estate. Security is independently chosen and managed by the Home Owners Association and suppliers like the hotel, do not have that much say on SOP and management processes of the security. In the past 2 years, since my commencement of employment, I can honestly say that access for hotel guests have been improved, but, you are 100% correct that there must be easier and more streamlined methods that can be implemented. As a hotel guest, we do assist with biometrics access for the main gate, but not inter estate travel. I am confused and I apologise that I was not aware of your access issues as I would have signed off paperwork for authorization. Please do take up my offer on your return. Golf is a complete separate entity and we do not have any say on their rates. We do however offer better rates to guests that chose to stay with the hotel and play a round of golf. I will communicate and share your feedback on Back's Restaurant to the owners in order for them to relook at a larger menu for longer staying guests. Apologies for the closing of the one restaurant. Annual hollow tining occurs after season, normally the last 2 weeks in April after Easter weekend. I hope to welcome you back and I honestly appreciate your feedback as guest feedback like yours, provide me with valuable information on where we are great and where I, and the rest of the operators on the estate, can improve. Travel safe. Until we meet again Kind regards Mynhardt de Jongh General Manager Pearl Valley Hotel
Excellent stay
Punteggio Tripadvisor 5.0/5
Suzanne L Recensione certificata TripAdvisor
Dear 98suzannel We are truly blessed to have received such a great review. I have shared your feedback with my team and with back's restaurant & Deli. Your words of encouragement will assist for them to continue to understand the importance of best guest service and why we strive for perfection. I hope to be able to welcome you back soon. Kind regards Mynhardt de Jongh General Manager
Terrible
Punteggio Tripadvisor 1.0/5
Michelle d In famiglia - Recensione certificata TripAdvisor
Dear Michelle d Thank you so much for taking the time to write the review. Utterly disappointing read. I am glad to hear that you and your family & friends enjoyed great service from my team. My sincerest apologies for the patch of wet carpet, due to a leak from the bath, which none of us were aware of. This unfortunate incident happened whilst the hotel was 100% occupied, hence we could not move you to another room, but glad my team could effectively dry the carpet with our industrial strength blowers. The bath was subsequently repaired. Reading your summary of how you are perceiving Pearl Valley Hotel, upsets me immensely, as the hotel is a service provider on the estate, just like Thornburn Security. "Our lasting impression of this hotel is that of an extremely hostile, inefficient system which left us as paying Pearl Valley Hotel guests feeling vulnerable at the gate and victims of inefficient, antagonising, security personnel." I have immediately made contact with the Estate Security Manager, and he is currently investigating your claims. No matter what the outcome of the investigation, I would like to guarantee you of my dedicated involvement into this matter as we are suffering the consequences of the wrong doings of other 3rd party suppliers. Your perception of the estate and the hotel are tainted, and I need to find a solution to the core issue. I hope you find it in your heart one day to return and experience the best of the greater estate and Pearl Valley Hotel by Mantis. Travel safely. Kind regards Mynhardt de Jongh General Manager Pearl Valley Hotel
Top class hotel worthy of 5 - 6 stars.
Punteggio Tripadvisor 5.0/5
Bo1ton In coppia - Recensione certificata TripAdvisor
Dear Mr Denver B We are truly delighted to have received your fantastic feedback with a 5-star rating. We are blessed to be able to work for the Mantis Group on such an award-winning estate with a team that knows the importance of BEST GUEST SERVICE. I will most definitely share your feedback with my team as it will re-enforce their drive to perfection. Thank you for your support over the years. I wish you a safe journey. I wish you and your wife another blessed year of marriage and hope to be able to provide you with a venue to celebrate your next anniversary. To the New Year! Best wishes for 2024. Mynhardt de Jongh General Manager
Mixed feelings
Punteggio Tripadvisor 4.0/5
NelusR Da solo - Recensione certificata TripAdvisor
Dear NelusR I am delighted to have received such detailed feedback from you as guest feedback is imperative for business owners to understand where we are doing well and where there is room for improvement. I will share your great feedback on the hotel and its facilities with my team in order for them to continue to stay positive, motivated and keep exceeding all the guest's expectations. Complimentary water (both still and sparkling) in recycled glass bottles are available in your rooms in the fridges. Food and Beverage Facilities: The same goes for the business owners of the golf course and the outsourced food and beverage outlets. Glad that your experiences at both restaurants were positive and that the quality of the meals met your expectations. I will share your concern of the difference between meals at Pearl Valley Restaurant and Back's restaurant with the owners. Golf: We pride ourselves with top service, top facilities and a golf course currently ranked 3rd in the country. Every day we remind ourselves that we have to provide exceptional services and facilities to stay on par with one of our goals of being the top public accessible course in the country. We offer a bucket list experience and when you drive down the Jack Nicklaus Boulevard after days/ weeks/ months of anticipation, you are met with a team that is willing to do even better that what you expected. Access: Security is the prime USP of Pearl Valley Golf Residential Estate and that of the Greater Val de Vie Estate. Access control will remain a priority to ensure all residents, guests, staff and suppliers are safe at all times. Longer staying guests are able to have their biometrics temporarily registered, bar meeting strict terms and conditions. Apologies for the inconvenience it has caused, but it is for your own safety. I would rather apologies for inconvenience than having to explain an incident. We sincerely hope that we will have the pleasure in welcoming you back in the near future Merry Christmas and we hope you will have a memorable experience with your friends and family during these festive times. Kind regards Mynhardt de Jongh General Manager
In collaborazione con TripAdvisor
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