マントラ クラブ クロック アーリー ビーチ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,121 件のレビュー

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マントラ クラブ クロック アーリー ビーチ - Image 4
240 Shute Harbour Road, Cannonvale, 4802 エアリービーチ, オーストラリア

説明

ホテルのその他の情報

  • 海とエアリービーチの遊歩道に近接。

  • 24時間対応のフロントデスク

  • レストランとバーを併設

  • ラグーンプールとジム

  • 広々としたスペースの無料駐車場

当ホテルの客室

ホテル所在地

マントラ クラブ クロック アーリー ビーチ

240 Shute Harbour Road, Cannonvale
4802 エアリービーチ
オーストラリア

GPS:-20.27504, 148.703524

電話番号
ファックス +61 7 4946 6594

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

Club Croc Bistro

Savor culinary delights at Mantra Club Croc's exquisite restaurant- CC's Bistro. Indulge in a delectable array of dishes crafted with fresh local ingredients, served in a warm and inviting atmosphere.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,121 件のレビュー

トリップアドバイザーの評価  4.0/5  1,285 件のレビュー

Great accommodation, poor dinner service

トリップアドバイザーの評価 4.0/5

PaulCooper76 ビジネス - トリップアドバイザー認証口コミ

Absolutely fantastic check-in experience and room was perfect, loved the free chocolates and drinks. We had a loud explosion at the electrical transformer so unfortunately had a generator outside on 24hrs.last night was noisy but at least had electricity.

Don’t. Stay away.

トリップアドバイザーの評価 1.0/5

206JohnB206 Couples - トリップアドバイザー認証口コミ

Booked in on a recommendation. Car park out front and we’ll sway from room. No elevator. Toom on 2nd floor. Trainee checked us in. In hindsight he was the best employee there. Room nice. Shower needed a repair as water spurted everywhere snd as a bloke the toilet seat needed to be held up whist using it making it very difficult. Meals. Ha. Ordered for 7pm. Meals came out 725 pm cold. As a chef I could see that the meals were left for a while before making it to our table. After trying to address the problem we received a refund for the meal but too late to order anything else so ordered a pizza from a local business. No urgency, no care. Avoid. Drinks are at a premium price too, even at happy hour.

Dear 206JohnB206, Thank you for taking the time to share your recent experience with us. We sincerely apologise that it fell short of expectations in several ways. We're disappointed to hear about the issues with your room, particularly the malfunctioning shower and toilet. This is certainly not the standard we strive for, and we'll ensure these maintenance concerns are addressed immediately. We value your feedback, and will do our best to be better in the future. Kind Regards Management

Great Experience

トリップアドバイザーの評価 4.0/5

lrofe トリップアドバイザー認証口コミ

Great Value for money. Room was nicely renovated and clean. We did the buffet breakfast which was good and convenient - given that we were one of the first done there, the food could have been a bit better and warmer But the overall value was all the staff was absolutely fantastic. All of them Interacted with our toddler and made her day especially Jude in the morning and the afternoon restaurant manager - unsure of his name but they were incredible Would happily stay here again!

Dear Irofe, Thank you for taking the time to provide this lovely review. I will share your comments with Jude and Nitesh (evening restaurant manager). I am so pleased that they looked after you so well. We apologise that the buffet was not warm enough when you arrived for breakfast. We did get a few comments that morning, and have taken measures to ensure it doesn't happen again. Kind Regards Management

Comfy & Relaxing

トリップアドバイザーの評価 5.0/5

MonScott M トリップアドバイザー認証口コミ

We had a wonderful stay at Mantra Club Croc in April 2024. We enjoyed the restaurant for all meals and drinks around the pool. The room was comfortable and clean. All of the staff were so helpful and assisted us in everything we needed. Would definitely recommend.

Dear MonScott M, Thank you for the positive review of your stay at Mantra Club Croc. It is greatly appreciated. Kind Regards

Please use the vacuum cleaner!

トリップアドバイザーの評価 3.0/5

bellakin80 トリップアドバイザー認証口コミ

Check in was a breeze and the staff were brilliant. The buffet breakfast was cold and the staff struggled to keep items stocked in peak times. The rooms have been renovated, and look great. The cleanliness of the room and the corridor / stairwell outside the rooms is terrible. Each day, housekeeping had a vacuum cleaner out, however it must have been broken as they certainly didn’t use it. The corridor and stairwells were covered in bugs, dirt, clumps of hair and rubbish. It’s like the rooms were swept out into the corridor and that’s where it stayed. Please Mantra, use the vacuum and clean the corridors and stairwells. You walk all of this into your room which makes it very unpleasant.

Dear bellakin80, Thank you for taking the time to leave a review. We're thrilled that you found the staff to be brilliant. They work hard to provide a positive experience for our guests. We sincerely apologise for the issues you encountered with the buffet breakfast. We take pride in offering a fresh and well-stocked breakfast, and we understand the frustration of encountering cold items. We will address this with the breakfast team. You make a very good point regarding the external corridors. We do need to improve in this area. Kind Regards Management

との提携 TripAdvisor

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周辺の他の施設

シーベル ウィットサンデーズ エアリー ビーチ 4.5 星

At 2.085 km

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