曼特拉查尔斯酒店 - 朗塞斯顿 4 星

客户意见评级 (ALL 评级) 4.6/5 1,523 评论

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287 Charles Street, 7250 朗塞斯顿, 澳大利亚

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酒店其他优惠

  • 现代时尚

  • 酒店毗邻中央商务区和当地旅游景点

  • 酒店毗邻塔玛谷葡萄酒路线

  • 配有烹饪设施的单间公寓

  • 酒店内设餐厅、酒廊和会议设施

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酒店位置

曼特拉查尔斯酒店 - 朗塞斯顿

287 Charles Street
7250 朗塞斯顿
澳大利亚

GPS:-41.446, 147.143562

电话
传真 +61 3 6337 4199

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

THE CHARLES RESTAURANT

Guests will enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant, which serves breakfast and dinner. Located onsite at Mantra Charles Hotel, The Charles Restaurant showcases the best food the region has to offer.

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ALL 评级  4.6/5  1,523 评论

TripAdvisor 评级  4.3/5  2,297 评论

卓越奖 2025

DISSAPOINTED!!

Tripadvisor 评级 1.0/5

Kerrie D 经 TripAdvisor 认证的评论

I stayed at this motel and paid $440 a night. The room was a basic bed, bathroom with no balcony. So extremely disappointed. Find alternative accomodation. Way under par.

Hi Kerrie, Thanks for staying with us and I'm pleased that we were able to provide one of the last rooms in the city for your same-day booking on the day of the Foo Fighters concert in Launceston. I'm sorry that the hotel was not to your preference. Kind regards, Dougal McConnell General Manager

客户意见评级 4.0/5

Bo H. 商务住宿 - 所有已确认评论

下次来Launceston还会入住Charles

Dear Bo, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your stay with us. Hope to see you again soon. Kind regards, Khurram Awais, Front Office Manager

Another great stay

Tripadvisor 评级 5.0/5

RiverDream2008 经 TripAdvisor 认证的评论

We always choose to stay here whenever we visit. Have stayed about 5 times now - always a great experience. Rooms are spacious, clean, and include everything needed. Free parking is a bonus. There are restaurants/cafes close by. Staff are always very friendly, helpful and professional. A great place to stay as a base for day trips all over the north, and also easy access to Launceston attractions.

Thanks very much for staying with us and for taking the time to provide your review. I am delighted that you enjoyed your stay, and those prior, and we look forward to welcoming you again. Kind regards, Dougal McConnell General Manager

Trading on past glory

Tripadvisor 评级 3.0/5

tassietank 经 TripAdvisor 认证的评论

(TL/DR: It’s close-ish to the airport, great for tourists, handy for people with relatives in the hospital, so you’ll pay, stay and probably enjoy what Tassie has to offer regardless, BUT - you might stay somewhere else next time..) Over the years as we have regularly stayed, there has been a slow but steady decline in the amount and quality of services offered, definitely the attitude of staff (it looks like even Phil the fixer has gone) and just the general tidiness and upkeep of the place. For instance : the restaurant. Let’s close it for evening meals in the middle of the peak tourist season. What a brilliant idea. No mention of THAT was made while booking, it was just casually stated to my wife when she picked up the keys at reception on our arrival. So, we ate at a rival hotel’s restaurant which was full each night we went there. Breakfast was available though. Very small one page set menu, everything cost $31, regardless of whether it was bowl of muesli, eggs on toast or what amounted to a big breakfast. We went at 9am both days. On both occasions we had a 40-45 minute wait for our meals after ordering. The second time it happened we asked the waitress (Donna) what was going on? One chef was the answer - (probably with one burner going and one frypan, I’ll wager…) she apologised profusely and said “This isn’t right, We’ll make it right by offering a discount on your bill total, just remind them of this when you check out”- we DID just that - but it didn’t happen, the only discount we received was the $10 daily no room service discount. The tv in our room, a small 15 year old LG looked absolutely tiny hanging there on the wall, it was turned on when we got to the room, the reason soon became apparent - the remote was stuffed and the power on/off button didn’t work. Luckily, I found there was a master “off” button on the side of the tv set itself to shut it up finally. Only free to air stations available, even after a re-scan. A few “pay” channels like National Geo came up in the list but were just showing yellow or blue stripes like they were off frequency. Another channel was showing an Austar boot loading screen. Why? That company hasn’t even existed for over 13 years. The fridge definitely worked better with the cupboard door open, but still had to be wound right up just to keep a chill on our milk and juice, which meant it was cutting in and out most of the time, whirring, cracking and popping right next to the bed. Yay. Even little things in the room like the complimentary coffee sachets have gone from Moccona to Nescafé blend 43, (unless you like decaf, but they’re probably still old stock, since 85% of the world hates decaf…) The doona under the beds’ top sheet was torn to shreds, why was it even washed and re-used like that to begin with? It should have been chucked out then and there. We mentioned the tv and doona to reception when we checked out. After he asked if we enjoyed our stay, and following a VERY small apology, he proceeded to wave his arms about and admonish my wife “YOU should have told us about it straight away! Then we could have got room service to change it for you! We can do nothing about it once you have checked out!” Well, thanks for making us feel so welcome, big fella, don’t know if we can stand any more of this hospitality, I think we might stay somewhere else in future…. Most of this seems to be since Accor took over, but there MUST still be money in running hotels?, they opened another 77 world wide in the last quarter of 2025 alone…why the need to penny pinch? What have you got to say, Dougal?

Dear Anonymous Reviewer, It is clear from the tone of your email that we are no longer able to meet your accommodation preferences and that you will be more comfortable choosing alternative accommodation in the future. Kind regards, Dougal McConnell General Manager

Excellent stay beyond my expectation

Tripadvisor 评级 5.0/5

Mike_Wong75 经 TripAdvisor 认证的评论

Love this hotel so much. Although it is only a 3 or 4-star hotel (it does not have a gym and pool), its service remains excellent. The check in staff was friendly. Due to my Gold Accor membership, I was upgraded to a huge studio unit with kitchenette. The studio unit is very spacious and comes with very high ceiling. Car parking is free for hotel guests. As the hotel building is adjacent to a medical center/clinic, there are certain parking lots dedicated for the clients of the medical center/clinic will only be released for hotel guests after 6pm and can be parked until 8:30 am the next day. In fact, the location of the hotel is considered close to Launceston downtown area, approximately 12-15 minutes' walk. Since my upgraded studio unit has electrical stove, I bought some ingredients from Coles nearby and cooked dinner for whole family. I was very delighted that Nespresso coffee machine and its captules were also provided in the room. A la carte breakfast was good too. I ordered eggs Benedict from the station. The only complaint I had was the old and aged furniture, which is a minor concern.

Hi Mike, Thank you for staying with us and for taking the time to provide such a detailed review. I am delighted to read that you enjoyed your stay so much, and please visit us again soon. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

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其他网络用户评价我们的酒店

  • 524 评论 8.6/10 位置
  • 946 评论 7.7/10 房间
  • 976 评论 9.2/10 服务
  • 14 评论 8/10 上网
  • 359 评论 7.3/10 食物
  • 355 评论 8.5/10 清洁度
  • 274 评论 7.8/10 早餐
  • 22 评论 4/10 运动休闲

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