安娜卡海滩休闲度假酒店

安娜卡海滩休闲度假酒店

客户意见评级 (ALL 评级) 3.6/5 2,618 评论

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酒店其他优惠

  • 独一无二的会议设施

  • 三个游泳池和一个室内泳池。一个室内水疗中心和一座室外水疗中心

  • 现代风格的餐厅和酒吧

  • 设有晚间篝火,方便大家聚集在一起,享受美好时光

  • 靠近配备巡逻人员的 Diggers Beach 海滩

安心悦界(ALLSAFE)认可酒店

酒店位置

安娜卡海滩休闲度假酒店

11 Firman Drive
2450 科斯港
澳大利亚

GPS:-30.27185496, 153.1399941

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
酒店内
  • 穿梭巴士
  • 餐厅
  • 空调
  • 无限网络
  • 会议室

我们的客房

There's accommodation to suit everyone at BreakFree Aanuka Beach Resort, making your beach holiday extra special with a great choice of room types. Choose from the cosy Studio Hotel Room, or spoil yourself with the Paradise Spa Bure - complete with a private spa bath. There are also the 2, 3 and 4 Bedroom Villas which are great if you're travelling with family or friends. All accommodation includes a DVD player, Cable TV, air-conditioning and in-room internet access.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.6/5  2,618 评论

TripAdvisor 评级  4.0/5  4,113 评论

Beautiful gardens, but downhill from there.

Tripadvisor 评级 2.0/5

TheSnark001 Couples - 经 TripAdvisor 认证的评论

Stayed four nights. The grounds are beautifully laid out. Rooms are OK but although spacious, have niggling problems. Spa bath is SO large that it takes forever to fill and, once you're in, the taps are so far away, you have to virtually get out of the bath to add more water. The kitchen is very small with no draining rack and the listed 'tea and coffee making facilities' is just a kettle. Dinner was only average, with waitstaff running around with plates looking for the correct diners. When our entre plates were removed we were told that our mains had just been plated, but it took over 10 minutes to arrive, so the duck confit was just warm and the vegetables cool. Happy Hour was weird, offering $16 cocktails for $14. For a venue that claims to be a 'four star resort', it doesn't offer lunch. So, all in all, quite a disappointment.

Nice Resort - Terrible Customer Service experience

Tripadvisor 评级 2.0/5

L2807BGstever 家庭住宿 - 经 TripAdvisor 认证的评论

We dealt with the rudest staff member upon arrival at breakfast - Allison, was horrible, couldn’t listen to us and couldn’t comprehend the absurdity of what she asked us 6 times without letting us complete our response each time. The idea that we would book two x 2 Bedroom villas with two families and pay $360 for a breakfast package for two mornings but that package was only meant to be for one adult per villa is utterly absurd and she couldn’t comprehend it. Upon check in, we filled out the contact form that included all names of the people staying in the villas! Allison was a solid 5 metres from the reception desk which could have cleared this matter up for her but she was consumed by her arrogance, need to cut us off every time we went to answer her stupid repetitive questions and even gritted her teeth and snarled at me. My kids ended up in tears and a 40th birthday breakfast with our best friends and their kids became a high blood pressure/ disbelief situation. Allison either needs training or acting lessons if she can’t be a decent person naturally

10/10 loved it!!!

Tripadvisor 评级 5.0/5

scoedy Friends getaway - 经 TripAdvisor 认证的评论

I booked my accommodation back in February. I went with 5 friends for my birthday. Didn’t read any reviews until I was on the way there in the car. I was so worried after reading the bad things people had to say. We were greeted with a very happy, friendly receptionist. Made our way to our villa. Villa number 60. 4 bedrooms and three bathrooms. Our villa was perfect! Had everything we needed, the furnishings are a bit dated but were comfy and our villa was very clean. We sat out near the grassed area in front of the restaurant and had cocktails, the atmosphere and views of the beach were amazing. We ate at the restaurant for dinner and breakfast, the food and service was awesome. The staff were very accommodating and all our needs were met. Reception has towels, toilet paper, coffee, tea etc all for you to take as needed so your not running around trying to find someone to get it for you. We wanted to buy bottled water but they had none cold so they gave us free water. Every staff member was so friendly and helpful. The grounds are very well keep and the tropical gardens are beautiful. Wild life everywhere. Lizards, birds and we had a possum sit on our verandas every night with us. The pool is lovely and clean. I cannot recommend this resort enough, absolutely loved our stay there and will definitely going back! 💙

Hello Scoedy, We very much appreciate your comments regarding your stay at the BreakFree Aanuka Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Absolutely delightful!

Tripadvisor 评级 4.0/5

V3530MWsharons Couples - 经 TripAdvisor 认证的评论

This was a last minute stay on the way home after a QLD road trip and to break up the drive home. We are so glad we stayed - the resort was absolutely delightful and had such a beautiful relaxing vibe. We enjoyed a spa bure which was perfect for just the two of us. Only "negative" feedback I would give is that they would definitely benefit from the installation of a ceiling fan in the bedroom. We will definitely stay again in the future and would select the same room type. I would recommend the inhouse restaurant and also the breakfast buffet. Service and quality in both of these areas was good value and had good offerings.

Hello, We very much appreciate your comments regarding your stay at the BreakFree Aanuka Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As our rooms are individually owned, we take all feedback seriously and will be passing along this recommendation of a refurbishment to the current owners. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointing

Tripadvisor 评级 1.0/5

L3603HObarryt Couples - 经 TripAdvisor 认证的评论

While the resort itself is beautifully laid out, our room left much to be desired. Inadequate maintenance meant broken window locks and a front door which was difficult to shut, needing to be slammed shut noisily, as was our neighbour’s… The room was dark, as the vertical blinds had to be kept shut, for privacy. The bed was not good, any movement caused disruptions. We asked for a quiet room, but the children next door were anything but quiet - not their fault, the walls are clearly too thin.

Hello, We appreciate you taking the time to leave a review of your stay. We are so sorry to hear that your expectations weren’t met at our property. As our rooms are individually owned, we take all feedback seriously and will be passing along this recommendation of a refurbishment to the current owners. Thank you,

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其他网络用户评价我们的酒店

  • 1,041 评论 8.6/10 位置
  • 2,062 评论 4.4/10 房间
  • 1,214 评论 5/10 服务
  • 229 评论 2.6/10 上网
  • 857 评论 3.8/10 食物
  • 809 评论 2.7/10 清洁度
  • 782 评论 5.1/10 舒适度
  • 585 评论 3.6/10 氛围

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