安娜卡海滩休闲度假酒店 4 星

客户意见评级 (ALL 评级) 3.8/5 2,167 评论

安娜卡海滩休闲度假酒店 - Image 1
安娜卡海滩休闲度假酒店 - Image 2
安娜卡海滩休闲度假酒店 - Image 3
安娜卡海滩休闲度假酒店 - Image 4

描述

酒店其他优惠

  • 独一无二的会议设施

  • 三个游泳池和一个室内泳池。一个室内水疗中心和一座室外水疗中心

  • 现代风格的餐厅和酒吧

  • 设有晚间篝火,方便大家聚集在一起,享受美好时光

  • 靠近配备巡逻人员的 Diggers Beach 海滩

我们的客房

酒店位置

安娜卡海滩休闲度假酒店

11 Firman Drive
2450 科斯港
澳大利亚

GPS:-30.27185496, 153.1399941

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

CASAY ON THE BEACH

Perfect for a family or romantic meal, Casay on the Beach has coastal views over the secluded Diggers Beach. Enjoy great atmosphere right on the beach, delicious food, fabulous wine and attentive service. Open 7 days with Happy Hour each afternoon.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  2,167 评论

TripAdvisor 评级  4.0/5  4,248 评论

Relaxing Mid Week Getaway

Tripadvisor 评级 5.0/5

SueWho5 经 TripAdvisor 认证的评论

Beautiful grounds, walking trails close by, not far from Coffs main shopping area, staff were friendly. View from the restaurant was fantastic, good choice of drinks but main meal choice was limited. Lamb backstrap was a bit tough, prawn gnocchi was delicious and the steak was too. One night we waited 75mins for our meal. Our order was possibly forgotten. We were given a free drink and our meal arrived about 15mins later. Other nights, service was great and we received our meal in reasonable time. Room was clean, tidy, comfortable and quiet. Access to the room from the Carpark is hilly and not direct. We weren't offered Porter service or even told luggage trolleys are available. That would have been helpful. Overall, lovely place and I would be happy to go back.

Hello, We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aanuka Front Office Supervisor

Great location with clean comfortable rooms in a peaceful environment

Tripadvisor 评级 5.0/5

Baylovers Couples - 经 TripAdvisor 认证的评论

We stayed here recently and wish we had been able to stay. Set in rainforest style environment but right on the beach. The room was comfortable with plenty of space and peaceful sleeping. The staff were friendly and helpful. The restaurant and bar were situated to enjoy the beautiful views

Hello, We appreciate you taking the time to leave such a nice review of our property. We are delighted to hear that you had a wonderful experience at BreakFree Aanuka Beach Resort, and can’t wait to welcome you back when you return. Thank you, Aanuka Front Office Supervisor

Very Bad Business Practice

Tripadvisor 评级 1.0/5

Baroness53 经 TripAdvisor 认证的评论

Was told upon booking the Free Breakfast required my having to sign up to Accor which I did. Next morning I was told that the Manager had decided there would be no free breakfast with no reason given but I assumed it was because it was a Public Holiday. I was then told I could have it next day, but I was leaving that day. For two people to have the now NON-FREE breakfast it was going to cost over $60 total. Needless to say I left and will never stay at Aakuna again and may even cancel my Accord membership.

Hello, We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aanuka Front Office Supervisor

Don’t plan to eat at the restaurant.

Tripadvisor 评级 2.0/5

MarkNQR Couples - 经 TripAdvisor 认证的评论

The restaurant was appalling. Overcrowded and under resourced. We only attempted to eat there once, and then went elsewhere for the rest of our stay, and had breakfast in our room with supplies sourced from town. A great pity because the resort is otherwise good and in a great location.

Hello, We apologise for our restaurants not meeting your requirements. We really appreciate your feedback so we can pass it on to higher management to insure that we can improve our guest’s requests to provide better service amongst our resort. Kind Regards, Aanuka Front Office Supervisor

Don’t stay here if you want Internet or phone.

Tripadvisor 评级 2.0/5

404suzief 商务住宿 - 经 TripAdvisor 认证的评论

I was supposed to stay for 2 nights on a business trip. When I went to my room I had no phone or internet. I approached reception where I was advised that alot of the rooms have this issue. One of the lovely staff knew of a room she thought would have internet and moved me. Unfortunately what internet it had kept dropping out and I was unable to complete my work. I left the next day and requested a refund for the second night as my room when booking said high speed internet. A week later and there’s been no response to my emails. I will not recommend staying here. How families with children manage I have no idea.

Hello, We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aanuka Front Office Supervisor

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其他网络用户评价我们的酒店

  • 938 评论 8.9/10 位置
  • 1,805 评论 5.1/10 房间
  • 1,015 评论 6.1/10 服务
  • 223 评论 1.8/10 上网
  • 865 评论 7/10 设施
  • 644 评论 3.7/10 清洁度
  • 600 评论 3.8/10 食物
  • 478 评论 7.1/10 游泳池

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