曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店

客户意见评级 (ALL 评级) 4.4/5 6,748 评论

曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店 - Image 1
曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店 - Image 2
曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店 - Image 3
曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店 - Image 4
410 Atkinson Drive, 96814 火奴鲁鲁, 美国

描述

酒店其他优惠

  • 每日费用包含：餐饮优惠、文化活动、额外设施服务、可重复灌装饮用水等多项服务！

  • 步行片刻即可抵达夏威夷会议中心

  • 提供 1394 平方米（15,000 平方英尺）的组合会议空间

  • 靠近太平洋和威基基步道

  • 紧邻阿拉莫阿纳购物中心

我们的客房

酒店位置

曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店

410 Atkinson Drive
96814 火奴鲁鲁
美国

GPS:21.2901918, -157.83968

电话
传真 +1 808-944-3974

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  6,748 评论

TripAdvisor 评级  3.8/5  5,316 评论

Disappointment and Disappearng water bottle

Tripadvisor 评级 1.0/5

Bogdan N 经 TripAdvisor 认证的评论

I stayed at this hotel in October and I left behind my water bottle in my room. My water bottle had an address label with my name and mailing address. I called the hotel and spoke to someone in housekeeping. They promised to speak to the housekeeper who cleaned my room and call me back. I never saw the water bottle again and never received a callback from the hotel.

Dear Bogdan N, Thank you for sharing your experience regarding your recent stay with us. We understand the importance of personal belongings and regret to hear about the issue you encountered with your water bottle. While we strive to assist our guests with lost items, I apologize for the lapse in follow-up communication in your case. Your feedback is valuable, and we will use it to enhance our procedures in this area to better serve our guests in the future. Thank you for your understanding. Best regards, Ala Moana Honolulu by Mantra

Free ac all day & night

Tripadvisor 评级 4.0/5

Pammy F 经 TripAdvisor 认证的评论

Been doing staycation for 17yrs, always another hotel/resort, between ending September to mid October. During the hot season, always love the people that work there, the breakfasts, the bars or restaurants we go to, the tub baths, king size beds, house slippers & robes, kitchenette, or actual kitchen, always a lanai or balcony. Thank you like always.

Dear Pammy F, Thank you for sharing your delightful experience with us. We are thrilled to hear that you have consistently enjoyed your staycations at Ala Moana Honolulu by Mantra, particularly appreciating our amenities and the service provided by our team. Your feedback regarding our breakfast offerings, room features, and overall ambiance is greatly valued. We look forward to welcoming you back for many more memorable stays. Warm regards, Ala Moana Honolulu by Mantra

Good family comfort

Tripadvisor 评级 4.0/5

medanne1 经 TripAdvisor 认证的评论

This is a low key comfortable hotel with Aloha. No pretentious overtones. There is a good restaurant and pub. The top floor has a high end restaurant with great views. The pool is small but really we go there for the proximity of the mall. Rooms are clean and comfortable. Good rates for kamaina.

Dear medanne1, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and appreciated the Aloha spirit that we strive to embody. It is wonderful to know that you enjoyed our dining options, as well as the cleanliness and comfort of your room. We look forward to welcoming you back for another enjoyable visit. Best regards, Ala Moana Honolulu by Mantra

Amazing staff in housekeeping and catering and convention services

Tripadvisor 评级 4.0/5

Steven M 经 TripAdvisor 认证的评论

Recently spent 5 nights at Ala Moana in the Waikiki tower ocean view double room. The double rooms are relatively small, but feature a refrigerator and microwave. The views are nice of the marina. The housekeeping staff is amazing Melicia M was my housekeeper on the 28th floor and was so friendly and helpful. Further, was at a meeting and travel a ton to conferences and meeting and wanted to mention the exceptional catering and convention services team. Seldom have I seen a better team in place. Everyone really was amazing at making sure the entire stay was great. I might also mention, a bit of info at check-in other than your room number and elevator location might have been helpful. I probably would have done a 4.5 if possible.

Dear Steven M, Thank you for taking the time to share your experience at Ala Moana Honolulu by Mantra. We are delighted to hear that you had a positive stay and that our housekeeping and catering teams, particularly Melicia M, made a lasting impression on you with their exceptional service. Your kind words about our staff will certainly be shared with them, as they strive to create memorable experiences for our guests. We appreciate your feedback regarding the check-in process. Providing comprehensive information is important to us, and we recognize that additional details could enhance our guests' initial experience. Your comments will be considered as we continuously evaluate our services to improve guest satisfaction. Thank you once again for your valuable insights. We hope to welcome you back in the future for another enjoyable stay. Best regards, Ala Moana Honolulu by Mantra

Decent hotel just a few issues would make it better

Tripadvisor 评级 4.0/5

Neil-from-Dallas 经 TripAdvisor 认证的评论

Stayed here while my wife had surgery. The hotel is decent, rooms clean but basic. Reasonably priced for Hawaii. Bathroom kind of small and could use amenities. The buffet breakfast is decent, lots of food and fairly tasty. Good access to Ala moanaa shopping center. Long wait for elevators although there was a big conference going on BUT this could be fixed as there is 1 elevator reserved for top flr restaurant and it sat open, not used the en tire time. Checkout was easy. Staff friendly and helpful. Starbucks in lobby hours could use tweaking. Lobby comfortable. Another issue is check in ,could be earlier. Would stay again and recommend for economy visit to Honolulu

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其他网络用户评价我们的酒店

  • 2,558 评论 9.3/10 位置
  • 2,864 评论 6.3/10 房间
  • 2,785 评论 8.3/10 服务
  • 32 评论 6.8/10 上网
  • 1,104 评论 6.2/10 清洁度
  • 787 评论 6.6/10 设施
  • 537 评论 5.9/10 性价比
  • 253 评论 7.3/10 早餐

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。