曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店

客户意见评级 (ALL 评级) 4.4/5 6,885 评论

曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店 - Image 1
曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店 - Image 2
曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店 - Image 3
曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店 - Image 4
410 Atkinson Drive, 96814 火奴鲁鲁, 美国

描述

酒店其他优惠

  • 每日费用包含：餐饮优惠、文化活动、额外设施服务、可重复灌装饮用水等多项服务！

  • 步行片刻即可抵达夏威夷会议中心

  • 提供 1394 平方米（15,000 平方英尺）的组合会议空间

  • 靠近太平洋和威基基步道

  • 紧邻阿拉莫阿纳购物中心

我们的客房

酒店位置

曼特拉旗下的火奴鲁鲁阿拉莫阿纳酒店

410 Atkinson Drive
96814 火奴鲁鲁
美国

GPS:21.2901918, -157.83968

电话
传真 +1 808-944-3974

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  6,885 评论

TripAdvisor 评级  3.8/5  5,329 评论

Find a better use for your money

Tripadvisor 评级 3.0/5

Flavio P 经 TripAdvisor 认证的评论

Although location is its greatest strength—being connected to the Ala Moana Center and just a 5-minute drive from Waikiki Beach—this hotel has several issues, which I detail below: 1. The property blatantly ignores the fact that it belongs to the ALL Accor network, offering almost none of the loyalty program benefits such as a welcome drink, room upgrades, or early check-in/late check-out (subject to availability). 2. The staff is rude and poorly trained. This was reflected in their inability to explain discrepancies in the final bill and the fact that they left only two bath towels when we were a party of four. 3. Breakfast is expensive with poor variety and served by grumpy staff. 4. Parking is expensive ($40/day) and cannot accommodate the demand from hotel guests. 5. Hidden charges can increase your original bill by up to 30%. The 'included' breakfast covers only 2 people (not the 4 in the room), and the property adds another 20% in various fees not detailed prior to checkout. 6. The room had tiny beds, despite being advertised as Queen size, and the showers had zero pressure. 7. The front desk staff is lazy and indifferent; they couldn't even be bothered to call the room to let us know our Doordash order had been delivered. In short, there are many other options with better value for money in the Honolulu area and beyond—find a better use for your money.

Regular hotel.

Tripadvisor 评级 3.0/5

Y C 经 TripAdvisor 认证的评论

This hotel was very convenient because its location, the room was ok, parking on premises is expensive but necessary, a mall center near the hotel with all you could need, a car rental inside the hotel and many more.

Unauthorized use of the card used for deposit

Tripadvisor 评级 1.0/5

Happyfly22 经 TripAdvisor 认证的评论

I paid the amenity fee when I checked in. At that time, I was also asked for a card deposit. When I checked out, I confirmed with the front desk that there were no additional payments, but after I returned home, the card I had used for the deposit was automatically debited. When I checked with the hotel, I found out that the amenity fee had been increased later. It was 1.5 times the amount I had been quoted and agreed to. I am currently negotiating for a refund.

Nice hotel with a great, central location

Tripadvisor 评级 5.0/5

Brian D 经 TripAdvisor 认证的评论

Great hotel with central location. We came with our family and had a volleyball tournament just down the road at the convention center. The hotel's pool was beautiful and there are plenty of amenities. The outdoor mall is massive and just a short, easy walk across the parking structure. Literally anything you could need is there. Also, the staff there is great–especially the house keepers. They were all so kind and sweet!

Beware rip-off "amenities" charges.

Tripadvisor 评级 2.0/5

Rob J 经 TripAdvisor 认证的评论

Was warned by my travel agent but: I prepaid my stay at this hotel for 4 nights. When I checked in, the desk clerk said I need to pay extra US$39 DAILY for amenities such as 2 steel mugs, which I certainly did not want in my luggage. Unless I paid this, he would not give me room keys. This is a major rip-off.

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其他网络用户评价我们的酒店

  • 2,588 评论 9.3/10 位置
  • 2,923 评论 6.4/10 房间
  • 2,853 评论 8.3/10 服务
  • 28 评论 6.6/10 上网
  • 1,163 评论 6.5/10 清洁度
  • 801 评论 6.6/10 设施
  • 267 评论 7/10 早餐

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