アラモアナ・ホテル・バイ・マントラ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 6,777 件のレビュー

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410 Atkinson Drive, 96814 ホノルル, アメリカ合衆国

説明

ホテルのその他の情報

  • 1 泊分の料金で、お食事の特典、文化アクティビティ、追加のアメニティ、補充可能な飲料水などをご利用いただけます。

  • ハワイコンベンションセンターまでは徒歩すぐです。

  • 合計で 1,393 m² のミーティングスペースを提供します。

  • 太平洋とワイキキウォークの近く

  • アラモアナ センター ショッピング モールに隣接

当ホテルの客室

ホテル所在地

アラモアナ・ホテル・バイ・マントラ

410 Atkinson Drive
96814 ホノルル
アメリカ合衆国

GPS:21.2901918, -157.83968

電話番号
ファックス +1 808-944-3974

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  6,777 件のレビュー

トリップアドバイザーの評価  3.8/5  5,322 件のレビュー

Decent hotel - disappointed didn't get rooms we ordered

トリップアドバイザーの評価 2.0/5

C3ontheroad トリップアドバイザー認証口コミ

We paid extra for two Mountain View rooms for a 10-day stay, but were given two Parking Lot view rooms instead. The manager insisted we had been upgraded to a “partial beach view,” though there was no beach visible at all. After reading several recent reviews, it appears other guests have experienced similar downgrades. The hotel itself is nice. However, the check-in clerks were not very friendly, while other staff members were pleasant. Housekeeping was lacking—there was mold in the shower (with no vent), a dirty faucet, and carpets that clearly needed cleaning. One pillowcase even had a hole, and the pillows were very small. Be cautious when booking through third-party sites. You may not receive the room you paid for.

Good location, disappointing service

トリップアドバイザーの評価 3.0/5

tourist w トリップアドバイザー認証口コミ

The location is convenient, though it’s about a 30-minute walk (or 10-minute drive) to Waikiki city centre. It’s very close to Ala Moana Shopping Centre (5 minutes) and Ala Moana Park (10 minutes), which has a lovely bay beach. There are a few shops within the hotel, including a Starbucks, which was a plus. The hotel also offers guest activities such as lei making, hula dancing and ukulele lessons, which were a nice touch. Unfortunately, the service was very poor. Aside from the security guard, no one acknowledged us on arrival. Valet staff were unhelpful when asked questions, and reception staff were similarly disengaged. On multiple occasions, several staff were at reception appearing idle while guests waited in line — staff presence did not translate into service. Housekeeping communication was inconsistent. Reception advised no softer pillows were available, yet housekeeping was able to provide one. We also had to repeatedly request extra towels. Despite staff being aware we were late sleepers, there was a knock on our door around 9am every morning to service the room. The pool area is small and uninviting. Please consider retraining staff in good hospitality service. While Hawaii has a relaxed atmosphere, a professional, caring and friendly attitude toward guests is always welcome. Putting yourselves in travellers’ shoes would go a long way toward improving the overall experience.

Always feels like home!

トリップアドバイザーの評価 5.0/5

heuster3 トリップアドバイザー認証口コミ

I love staying here! The front desk is always warm and friendly, sometimes funny too! I got in rather late, but Mark was cheerful and helped me. I did ask if there was a room far away from the elevators, like I've stayed in before, but I was given a high floor and a room with only one guest next to me. I like when that happens. I really like the refurbishing of the hallways. They are so much brighter! I also like what they did with the interiors. There were a few things I thought were issues. The dresser is nice, with deep drawers, but there's only two. It looks like there could've been four. The in-room safe wouldn't fit my laptop and the battery was low. One cosmetic thing I saw was the door jam. The paint must not have been dry when they shut the door. With the nice changes, this just didn't look right. Other than those things, the self-parking is great! There isn't really a view, but it was much quieter facing the back. I like how close it is to the mall. I didn't feel like going out to eat, so I just went to the mall and ate at the Foodland that has two spots to get food. Again, the staff is great! I will always consider staying here when I'm out again!

お客さまの声 3.5/5

Satoshi Y. ファミリー - 確認済みレビュー すべて

立地はかなりよく助かった。ただ パーシャルオーシャンビューなので致し方ないのだが、かなりベランダでないと海が見えなく、また旅行サイトでなく直接予約したのに01の部屋でエレベーターの音が夜中かなりうるさく、残念であった。

Aloha, Thank you for taking the time to share your feedback. Your comments have been notated and will be addressed accordingly. Mahalo, Guest Services Manager Ala Moana Hotel by Mantra

Enjoyed our stayed

トリップアドバイザーの評価 4.0/5

412ys トリップアドバイザー認証口コミ

Really nice. It was clean and felt safe. The beds and pillows were comfortable and so cool that they have a shopping center in there and restaurant on top. I would stay here again.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,580 件のレビュー 9.3/10 ロケーション
  • 2,913 件のレビュー 6.4/10 客室
  • 2,838 件のレビュー 8.3/10 サービス
  • 28 件のレビュー 7/10 インターネット
  • 1,152 件のレビュー 6.4/10 清潔さ
  • 793 件のレビュー 6.6/10 設備
  • 256 件のレビュー 7/10 朝食

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。