アラモアナ・ホテル・バイ・マントラ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 6,625 件のレビュー

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410 Atkinson Drive, 96814 ホノルル, アメリカ合衆国

説明

ホテルのその他の情報

  • 1 泊分の料金で、お食事の特典、文化アクティビティ、追加のアメニティ、補充可能な飲料水などをご利用いただけます。

  • ハワイコンベンションセンターまでは徒歩すぐです。

  • 合計で 1,393 m² のミーティングスペースを提供します。

  • 太平洋とワイキキウォークの近く

  • アラモアナ センター ショッピング モールに隣接

当ホテルの客室

ホテル所在地

アラモアナ・ホテル・バイ・マントラ

410 Atkinson Drive
96814 ホノルル
アメリカ合衆国

GPS:21.2901918, -157.83968

電話番号
ファックス +1 808-944-3974

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  6,625 件のレビュー

トリップアドバイザーの評価  3.8/5  5,309 件のレビュー

Disappointing

トリップアドバイザーの評価 1.0/5

Angie A ファミリー - トリップアドバイザー認証口コミ

We’ve been staying at the Ala Moana Hotel for over 10 years as we often come for business and shopping. I have to say that I was very disappointed in our stay this time around. Though there is a fresh coat of paint and new carpet, you can’t hide the leftover crumbs and hair from the people that had stayed in the room previously. There was even hair in the refrigerator. I won’t tell you the details of what I found on the side of the bed. In addition to the uncleanliness, the walls (which I had not noticed before) are paper thin so that the occupants’ conversation in the next room kept me up from 1 am until 6 am … even after a call to the front desk to request a courtesy reminder. I’m sorry to say that after 10 years, this might be the time to look for a new hotel.

Great stay !!!

トリップアドバイザーの評価 5.0/5

Ministuart ファミリー - トリップアドバイザー認証口コミ

Great location close to Ala Moana Center with all the eateries and shops. Also short 10min walk to beautiful Ala Moana Beach. We had an ocean view high floor double which was adequate for our family. The beds were comfy and we had a great night's sleep. Big thank you to Justin on front desk who provided excellent service. He was very knowledgeable and gave us good advice and local insight to make our stay special.

Lovely Stay

トリップアドバイザーの評価 5.0/5

Marc Louise S Couples - トリップアドバイザー認証口コミ

We knew we wanted to visit Pearl Harbour as soon as we knew we were headed to Hawaii. We chose Ala Moana Hotel by Mantra in Honolulu as our base for the evenings before and after our Pearl Harbour visit. This hotel was perfect for our needs and the Pearl Harbour National Memorial is a 20 minute drive from the hotel. It was close to the beach and has extensive shopping opportunities which are within walking distance. It’s a conference centre too so there was a lot of comings and goings and a few events were taking place in the hotel the nights we were there. However it was quiet in our room and we had no complaints. We didn’t spend a huge amount of time in the hotel, as we arrived late the first evening and left around 9:30am on departure day, so we didn’t get to utilise the leisure facilities. However there is a rooftop pool and a gym. There is also a variety of stores in the lobby area and a bar on site which looked very popular. The Ala Moana Shopping Mall, which is right next to the hotel, is extensive and has a great food court. Both Walmart and Target are within walking distance which is great for buying the essentials. We also drove to Costco which is only a 10-15 min drive away. There is a large Starbucks inside the lobby area and it was great for grabbing a drink and breakfast in the mornings. The beach is a short 5 minute walk and we saw an amazing sunset when we walked down the second evening. Our room faced the ocean which was lovely. There is some on street parking and loads of car parks but 99% of parking in Honolulu will set you back quite a few bucks. It costs $39 USD per 24 hours to park in the Ala Moana Hotel parking garage. We used the parking at the hotel and it was convenient and secure. The parking garage is situated under the hotel building and can be accessed directly from the hotel lobby area. Overall the hotel was a great base and we would consider it again if we return to the island.

Just ok

トリップアドバイザーの評価 3.0/5

dorsky2005 Couples - トリップアドバイザー認証口コミ

Stay was just average.Booked an ocean view by Waikīkī tower.Not really expecting much but ocean view is significantly far and obstructed.Not worth it to pay extra(in my opinion)Moreover,the water in the bathroom drains slowly.Also,parking is way expensive.On a positive note,it’s close to a mall with different restos to choose from.

Aloha, Mahalo for taking the time to tell us about your experience at the Ala Moana Honolulu by Mantra. I am sorry to hear that your experience did not meet expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We hope to have the opportunity in the future to provide the positive experience we are known for. A Hui Hou, Ala Moana Hotel

Personal item missing after housekeeping went in without authorization.

トリップアドバイザーの評価 1.0/5

rafaelprfreitas トリップアドバイザー認証口コミ

The rooms and amenities were nice, but my wife and I went through a very bad experience in this hotel. On one day, we had left the “privacy please” card hanging on our door during the morning and left our room. We came back at around 10:30am and found a card under our doorstep saying housekeeping didn’t clean our room in accordance to our request. Everything fine so far. We took the “privacy please” card out of our door since they had already passed by and then left the room again. We came back in the end of the afternoon and found out that housekeeping passed by again and came in while we were out - beds were made, towels folded, trash cans emptied etc. That was a little annoying, but what was really concerning is that our body lotion which we left on our vanity top was missing, a toothbrush was moved to a different place and a listerine bottle (which was almost full) was almost empty. We looked for the body lotion in every single part of the room and inside our suitcases and bags to make sure we didn’t put it in a different spot by mistake. We went to the reception desk and explained the situation, and they said that housekeeping didn’t go inside our room that day. We told them that they didn’t initially in the morning indeed, but they did after we took the privacy please card out of the door. They apologized for the issue and recognized how serious that was, then said they would have to investigate it by contacting security, looking at the cameras and whatnot, then reach us back. The hotel never reached us back. They were conniving with whatever happened to our stuff and simply didn’t care. We didn’t feel safe in there and ended up going to another hotel. Don’t book this one.

Aloha, Mahalo for taking the time to tell us about your experience at the Ala Moana Honolulu by Mantra. I am sorry to hear that your experience did not meet expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We hope to have the opportunity in the future to provide the positive experience we are known for. A Hui Hou, Ala Moana Hotel

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。