アラモアナ・ホテル・バイ・マントラ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 6,877 件のレビュー

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説明

ホテルのその他の情報

  • 1 泊分の料金で、お食事の特典、文化アクティビティ、追加のアメニティ、補充可能な飲料水などをご利用いただけます。

  • ハワイコンベンションセンターまでは徒歩すぐです。

  • 合計で 1,393 m² のミーティングスペースを提供します。

  • 太平洋とワイキキウォークの近く

  • アラモアナ センター ショッピング モールに隣接

当ホテルの客室

ホテル所在地

アラモアナ・ホテル・バイ・マントラ

410 Atkinson Drive
96814 ホノルル
アメリカ合衆国

GPS:21.2901918, -157.83968

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  6,877 件のレビュー

トリップアドバイザーの評価  3.8/5  5,329 件のレビュー

Find a better use for your money

トリップアドバイザーの評価 3.0/5

Flavio P トリップアドバイザー認証口コミ

Although location is its greatest strength—being connected to the Ala Moana Center and just a 5-minute drive from Waikiki Beach—this hotel has several issues, which I detail below: 1. The property blatantly ignores the fact that it belongs to the ALL Accor network, offering almost none of the loyalty program benefits such as a welcome drink, room upgrades, or early check-in/late check-out (subject to availability). 2. The staff is rude and poorly trained. This was reflected in their inability to explain discrepancies in the final bill and the fact that they left only two bath towels when we were a party of four. 3. Breakfast is expensive with poor variety and served by grumpy staff. 4. Parking is expensive ($40/day) and cannot accommodate the demand from hotel guests. 5. Hidden charges can increase your original bill by up to 30%. The 'included' breakfast covers only 2 people (not the 4 in the room), and the property adds another 20% in various fees not detailed prior to checkout. 6. The room had tiny beds, despite being advertised as Queen size, and the showers had zero pressure. 7. The front desk staff is lazy and indifferent; they couldn't even be bothered to call the room to let us know our Doordash order had been delivered. In short, there are many other options with better value for money in the Honolulu area and beyond—find a better use for your money.

Regular hotel.

トリップアドバイザーの評価 3.0/5

Y C トリップアドバイザー認証口コミ

This hotel was very convenient because its location, the room was ok, parking on premises is expensive but necessary, a mall center near the hotel with all you could need, a car rental inside the hotel and many more.

お客さまの声 4.0/5

Jun U. ファミリー - 確認済みレビュー すべて

シャワーの水圧が弱い

Aloha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Mahalo, Guest Services Manager Ala Moana Hotel by Mantra

Unauthorized use of the card used for deposit

トリップアドバイザーの評価 1.0/5

Happyfly22 トリップアドバイザー認証口コミ

I paid the amenity fee when I checked in. At that time, I was also asked for a card deposit. When I checked out, I confirmed with the front desk that there were no additional payments, but after I returned home, the card I had used for the deposit was automatically debited. When I checked with the hotel, I found out that the amenity fee had been increased later. It was 1.5 times the amount I had been quoted and agreed to. I am currently negotiating for a refund.

Nice hotel with a great, central location

トリップアドバイザーの評価 5.0/5

Brian D トリップアドバイザー認証口コミ

Great hotel with central location. We came with our family and had a volleyball tournament just down the road at the convention center. The hotel's pool was beautiful and there are plenty of amenities. The outdoor mall is massive and just a short, easy walk across the parking structure. Literally anything you could need is there. Also, the staff there is great–especially the house keepers. They were all so kind and sweet!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,588 件のレビュー 9.3/10 ロケーション
  • 2,923 件のレビュー 6.4/10 客室
  • 2,853 件のレビュー 8.3/10 サービス
  • 28 件のレビュー 6.6/10 インターネット
  • 1,163 件のレビュー 6.5/10 清潔さ
  • 801 件のレビュー 6.6/10 設備
  • 267 件のレビュー 7/10 朝食

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