苏州火车站美居酒店 4 星

Tripadvisor 评级 3.9/5 21 评论

苏州火车站美居酒店 - Image 1
苏州火车站美居酒店 - Image 2
苏州火车站美居酒店 - Image 3
苏州火车站美居酒店 - Image 4

描述

酒店其他优惠

  • 靠近苏州火车站

  • 酒店在平江商业广场边上

  • 地铁站2号线离我们很近

  • 万达商业广场在酒店对面

  • 离苏州行政中心只有2公里的路程

我们的客房

酒店位置

苏州火车站美居酒店

人民路3189号 姑苏区, 江苏
215000 苏州
中国

GPS:31.339544, 120.613214

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

SU GARDEN

Our restaurant on level 5, features a French breakfast corner and blends Eastern delicacies with Western gourmet food. Our delicious and healthy breakfast helps our guests to start each day energised. It is also available for events of up to 70 people.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  3.9/5  21 评论

Comfortable Stay with Quality Service with Some Name Confusion

Tripadvisor 评级 5.0/5

Edward N 经 TripAdvisor 认证的评论

I spent 2 nights at Mercure Suzhou Downtown and I must say it was a pleasant experience overall. Pros: - The room was on a higher level and was spacious with a good view. - The staff was great, specifically the Front Office and F&B staff. Very good service was provided by the lady at the noodle station. - The breakfast provided was good with a good variation of international and local menu items. - For longer staying guests, it was great that a laundromat was provided at every floor. - The robot that delivers food and drinks, while a little gimmicky, was also very useful. - The hotel is very well located and is close to many restaurants as well as the Metro. Some Areas for Improvement: The biggest challenge was the inconsistent Mercure Suzhou Downtown name as it was referenced on multiple platforms. - Hotel signage: Mercure Suzhou Pingjiang Wanda Plaza - Accor App: Mercure Suzhou Downtown - Google Maps: Suzhou Railway Station Mercure Htl and Mercure Suzhou Downtown at 2 locations - Apple Maps: Suzhou Pingjiang Wanda Plaza Mercure Hotel This made the booking and arrival process a little confusing. Improving how guests experience the property along all avenues starts with hotel brand name coherence. Ultimately, providing guests with excellent service and a comfortable stay will be further enhanced once the naming issues are rectified.

Poor hotel entrance design

Tripadvisor 评级 3.0/5

Erico2709 经 TripAdvisor 认证的评论

First for the pluses. Room is well maintained and everything is working well. Breakfast spread is pretty decent. On the minuses, biggest problem is that their main entrance is located side of the building and taxi cannot come in unless they call at the carpark gantry. So we had to always drop outside and walk in. Will be good if they can fix this issue.

Mercure Suzhou

Tripadvisor 评级 3.0/5

Jolene1234 Couples - 经 TripAdvisor 认证的评论

this new hotel's main entrance not facing the main road and the nearby construction posed a safety hazard walking to the station. When approached the drivers or people near to the hotel, they are not awared of this hotel.

Very good hotel that will improve when neighborhood improves.

Tripadvisor 评级 5.0/5

TP5032 Solo travel - 经 TripAdvisor 认证的评论

Main issue with hotel is finding it. As it is at the rear you need to search for signs high up to find the building and go to the rear of that building. Once found, the hotel is all I required. Check was quick. No mention of Accor Silver benefits..... so a little disappointed with that. Room was a good size. Lighting took a little getting used to. High tech. Hotel, once you figure out relationship with subway was convenient to use. Taxi's are cheap so used I used quite often. Breakfast as good but not fantastic. Food was a bit generic. Have a programmable coffee machine but only having American coffee option not so good. The main issue is the area is a bit dead. Many empty buildings and quite a lot of road building detract from the area. Go to the Shopping Centre diagonally across from building is best option. I was very happy staying at hotel and would highly recommend.

Excellent services

Tripadvisor 评级 5.0/5

sarah152018 Friends getaway - 经 TripAdvisor 认证的评论

Wonderful experience and stay in this hotel. Excellent services. Clean and modern hotel. Friendly staff especially Amy, 实习生,Sukie and Antony. They helped us with all the needs. Really appreciated it. Hotel provided late snacks services in small lounge beside the lobby between 8.30pm to 9.30pm. Highly recommended for those who wanna visit Suzhou.

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其他网络用户评价我们的酒店

  • 1,127 评论 9.7/10 位置
  • 1,549 评论 9.2/10 房间
  • 2,519 评论 9.7/10 服务
  • 5 评论 7.9/10 上网
  • 878 评论 9.7/10 清洁度
  • 658 评论 9.6/10 氛围
  • 639 评论 9.6/10 早餐
  • 502 评论 9.3/10 设施

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