メルキュール サンパウロ ベラビスタ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,629 件のレビュー

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  • 当ホテルでは、サウナ、ジム、プールを完備したレジャー施設をご用意しております。

  • 150名様までに対応できるミーティングルーム5室

  • サンパウロ-コンゴーニャス空港から車で15分

  • サンパウロ-グアルーリョス国際空港までは車で36分

  • 当ホテルから車で10分以内の場所に、主要な病院があります

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ホテル所在地

メルキュール サンパウロ ベラビスタ

Rua Maestro Cardim 407, Paraiso
01323000 サンパウロ
ブラジル

GPS:-23.56453, -46.64081

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

BONJARDIM RESTAURANT

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,629 件のレビュー

トリップアドバイザーの評価  4.0/5  805 件のレビュー

An unhappy time

トリップアドバイザーの評価 2.0/5

Mocreu Friends getaway - トリップアドバイザー認証口コミ

In a recent new stay, I reevaluate the hotel, keeping the same previous opinion of a good location considering the interest in the region to be visited in the city of Sao Paulo .In other respects, I took the unfortunate of precarious attendance, with rude staff, temporally to a disastrous checkin: misinformation, lack of sympathy, devaluation of the guest. The Mercure brand, linked to the Accor chain, translates into strict customer service in several hotels that I have had the opportunity to stay in, which makes me excited to select the hotels of the group, as well as strongly suggest to others who ask me for guidance hosting. This unit does not represent the group. There are other miscellaneous options in the region .

Jana Khosa, human resources

トリップアドバイザーの評価 1.0/5

Jana K ビジネス - トリップアドバイザー認証口コミ

This hotel is terrible. I am staying here in business. I was first put in a room that had bugs all over including bed. Then I was moved to a dark and dingy room. My bathroom is leaking and tv not working. I tried to change rooms but was not possible. I don't reccomend this Hotel for personal or business. I'm very frustrated and wish I had the option to leave but timing doesn't make sense. Thanks Jana

Dear Jana Thank you for your comments, sorry for the delay, our department was updating during this period and came back this month. We hope to have another opportunity to serve you better. Regards Juliana Souza / Manager Assistant

Average hotel in São Paulo

トリップアドバイザーの評価 3.0/5

anasofiasaldanha ビジネス - トリップアドバイザー認証口コミ

First visit to São Paulo and even to Brazil...well, I went to a conference, and this was the recommended hotel. The hotel was average...the breakfast was ok, nothing special, the service of the restaurant was really bad.

Dear Ana Thank you for your comments, sorry for the delay, our department was updating during this period and came back this month. Hope to receive you again. Regards Juliana Souza/Manager Assistant

A modern hotel on the verge of total excellence

トリップアドバイザーの評価 4.0/5

Gilbraz S Couples - トリップアドバイザー認証口コミ

I had to stay for more than 15 days, our stay was very good, to improve I would suggest a few things: (1 The wlakies talkies of the cleaning and maintenance staff can be adjusted to a lower volume as they are overly loud, beyond (2) After a long stay at the hotel, the ideal would be to facilitate the stay, not only to inform that the hotel would be crowded and should leave the place, without (3) The refectory during the cold was a refrigerator, because the walls are glass and without any type of heating, extremely uncomfortable during breakfast. Positively highlight the excellent food of the self-service lunch and the attendance of food of 24 hours, presentation, taste and quality. The courtesy of the reception desk is to be commended.

Dear guest We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Juliana Souza/Manager Assistant

Terrible Hotel for any International Traveler

トリップアドバイザーの評価 1.0/5

860pawand ビジネス - トリップアドバイザー認証口コミ

Hello Travelers, I am staying in this Hotel and I am really pissed off with services and probably, I will move out. This is first time I had selected AccorHotel Group. My experience is totally shattered. Please get some complaints related points below: > Being 4 star hotel, there should be 24/7 multilingual support on reception but in really, they only speak Portuguese 2/3 or a day. As per hotel website, they support English. In Emergency, there is no one to support. > This morning, there is no hot water supply in bathroom. I tried to reach reception but they couldn't understand me because they don't speak or understand English. > Housekeeping: Bed Sheets and quilt covers should be changed properly but most of the time, I found out that they don't change it and you need to ask for change. It is really you expect from AccorHotel Group? > There are Ants in my room everywhere. Today, I had wore my suiting and later, I got to know that Ants were inside. I can't do anymore because I reached office. > Hotel Manager is not reachable anytime. Well, I am going to publish an article on AccorHotel on their services and will make sure my corporate should block you from their preferred hotel list. Thanks Pawan DIDWANI +49-1743085597

Dear Guest Thank you for your comments, this is not our service standard , we sent an e-mail for you to understand this situation and to give a personal feedback. Juliana Souza/Manager Assistant

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 236 件のレビュー 9.4/10 ロケーション
  • 563 件のレビュー 7.4/10 客室
  • 612 件のレビュー 8.2/10 サービス
  • 43 件のレビュー 4.5/10 インターネット
  • 296 件のレビュー 8/10 朝食
  • 238 件のレビュー 6.9/10 快適さ
  • 228 件のレビュー 7.5/10 清潔さ
  • 95 件のレビュー 4.3/10 お値打ち度

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